Extended Service Plans for Your Business

Samsung's Extended Service Plans help reduce downtime if any of your Samsung business notebooks need repairs while providing even more convenient and cost-saving coverage for up to 5 years. Samsung Extended Warranty offerings include options such as extended depot service up to five years on your current warranty, Accidental Damage Handling (ADH) and On-site Service Repair. Extended Service Plan only offered in the U.S.

Depot Repair: Simple Pick Up and Delivery

• Allows you to ship your laptop to Samsung’s authorized Repair Center for expert servicing and return it to you repaired or refurbished
• Repair plan that covers parts and labor costs
• If the product can't be repaired, it will be replaced
• See the sample Extended Service Plan Terms and Conditions

On-site Repair: Fast Support Where You Are

• All services performed at your location by authorized Samsung technicians using only Samsung OEM parts
• Next-business day and third-business day options available
• An option for those with data security concers that prohibit shipping a laptop to an offsite repair location
• Reduces the service burden on your in-house IT resources
• See sample Extended Service Plan Terms and Conditions

Accidental Damage Protection:
When Accidents Happen

Protect yourself from accidental damages. Covers a mechanical or electrical breakdown caused by a direct result of unintentional or accidental damage from handling (ADH) of the covered product.
See sample Extended Service Plan Terms and Conditions.

Coverage terms start at date the plan was purchased. Extended Service Plan must be purchased within 60 days. Liability is limited to the purchase price of the product or $25,000, whichever is less. Authorized repairs will not exceed purchase price. Exclusions and limitations apply. See terms and conditions for details. Extended Service Plan coverage provided by National Product Care Company, 175 West Jackson Blvd, Chicago, Illinois 60604, except in Arizona, Florida, Oklahoma and Wisconsin, where it is Service Saver, Incorporated, 175 West Jackson Blvd, Chicago, Illinois 60604, (800) 209-6206 in Florida, the license number is: 80173; or in Texas, where it is National Product Care Company dba Texas National Product Care Company, Inc., 175 West Jackson Blvd, Chicago, Illinois 60604; or in Maine, where it is the manufacturer of the Covered Product. and administered by TWG Innovative Solutions, Inc. (TWGIS), P.O. Box 87639, Chicago, IL 60680-0639, (800) 528-6281. via form number(s) < COM-ALL-DOP-CP/EL-AD (01/11)>.