Samsung LYNK™ Remote Enhanced Active Control for Hospitality (REACH) is a software and hardware solution for better management and maintenance of room display content. Digital TV (DTV) displays are essential to the hotel or resort guest’s experience. But while they’re essential, they’re also typically a source of high maintenance. For instance, manually updating each TV throughout the property consumes valuable labor and operational costs. A manual process also requires additional equipment and maintenance, contributing to continually rising costs associated with DTVs on properties. Our REACH Server and the remote controller enables the updating and adjusting of DTVs over radio frequency (RF) signals. It incorporates LYNK REACH, a software solution designed for ease of use.
Eliminate room-by-room visits to each guest room by using a single-location remote solution. The REACH Server delivers updated firmware and other settings to TVs through RF signals. Updates are simple and simultaneous, so there’s no need to go from room to room to update each display with USB Cloning. This way, your staff has more time to focus on other ways of improving the guest experience.
Intuitive user interfaces provide fast access to content for guests and near-real time updating for hospitality managers. Enhanced visual contrast between the list of settings and the working window helps employees find the setting or element to be modified without delay. The UI also provides a live preview of the element to confirm the setting has been adjusted as desired.
Bring a residential TV navigation experience to the guest room with the Interactive Program Guide (IPG). IPG data is provided through a subscription service by your content provider or system integrator. The REACH device can then pull the necessary metadata from multiple sources in multiple formats. Guests can enjoy picture in picture viewing, detailed program information and a convenient channel grid.
Deliver information automatically with a headline-style scrolling ticker. The LYNK REACH ticker feature provides a crawl of data that’s of special interest to guests, such as local weather or event information. In addition, property managers can create and update targeted promotional content or marketing messages, while displaying an interface that seamlessly matches your property’s brand.
The integrated solution uses existing infrastructure assets, lowers labor and operating costs and eliminates the need for set-top boxes and other components. For those establishments that have RF infrastructures currently in place, LYNK REACH is an ideal way to provide TV content more efficiently.
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