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Samsung Mobile Enterprise

Samsung 360 Services for Business™

Supporting Today, Innovating for Tomorrow

Samsung 360 Services for Business

Technology today offers the potential for unparalleled innovation. To realize that potential, enterprises need a partner with the knowledge, innovation and capabilities to provide a full suite of managed services across all industry verticals.  We’ve leveraged our knowledge and expertise in devices and technology to develop a set of solutions that focuses on high-value activities, creates new opportunities and accelerates innovation within your enterprise.

Samsung 360 Services is an all-inclusive enterprise service offering that provides ongoing support with a suite of solutions that addresses the enterprise’s challenges in mobility.

Solutions Portfolio1

From technical support to application development, security services to assistance in deploying technologies with repair and care on the back end, the Samsung 360 Services portfolio of solutions is broad and can be tailored to meet your specific needs.

Samsung 360 Services includes an initial focus on mobility services and devices, and will quickly expand to encompass the range of end user devices in the enterprise. We are currently piloting our services and solutions with a select group of Fortune 100 customers in industries such as financial and professional services, transportation and consumer goods manufacturing, so we can define, test and refine our solutions portfolio.

    • Technical Support Service Desk

    • Tier 3 Technical Support
    • 12 x 5 or 24 x 7 Support Options
    • Health Check
    • Knox™ License Management & Container Support
    • EMM License & Platform Support
    • Customer Support Portal
    • Remote Support
    • Service Level Agreement
    • Application Support

    • Enterprise Application Developer Training
    • Enterprise Application Development Consulting
    • Enterprise Application Migration
    • Enterprise File Sync & Share
    • Security Support

    • Mobile Health Check
    • Mobile Architecture
    • Security Review
    • Mobile Security Assessment
    • Mobile Security Policy Assessment
    • Deployment Support

    • Samsung Device Provisioning, Maintenance & Upgrade Support
    • Maintenance Release Support of EMM Platforms
    • Migration Support to a New EMM Platform
    • EMM Upgrade Support
    • MobileCare™

    • Samsung Device Repair
    • Samsung Device Warranty2

If you would like additional information or would like to participate in our pilot, please contact us at: samsung360services@sta.samsung.com.

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