Ridgefield Park, N.J., – April 16, 2013 – Samsung Electronics America, a market leader and award-winning innovator in consumer electronics and Intelity, the leader in hospitality self-service guest technologies, announced an exclusive strategic partnership today.
“Samsung and Intelity have raised the bar in guestroom TV innovation,” said Jonas Tanenbaum, vice president sales and marketing, Hospitality TV at Samsung Electronics America, Inc. “For hotel guests, the guestroom TV becomes an interactive, immersive experience thus elevating the guestroom TV solution for hotels across America.”
Through this exclusive hospitality partnership, Intelity will manage the on-boarding and support for Samsung’s hotel customers in the U.S. with their latest hospitality HDTV series—the Samsung Content Management Solution (CMS), LYNK™ SINC.
Samsung LYNK SINC will provide entertainment; television; welcome guests by name on a “Welcome” screen; allow guests to both view the folio of their stay and to checkout at the end of their stay. Guests can view information about the hotel, its restaurants, spa, transportation and amenity information and local shopping and attraction information.
“Intelity's robust platform will effectively bridge Samsung’s LYNK SINC and the hotel's property management system," said David Adelson, President and CEO of Intelity. "Hotels can also upgrade the system to include in-room dining or various guest services and leverage other interactivity of Intelity's ICE functions and third-party integrations."
Intelity will be responsible for design, content build, staff training, professional services and ongoing maintenance and support.
With Samsung’s LYNK SINC, hoteliers can offer dynamic in-room entertainment experience without investing in costly VOD solutions. As the only true standalone “widget” solution, this internet based widget solution delivers enhanced HTML and rich text with protocols to communicate between Samsung TVs and hotel property management software. Facility managers can customize the in-room entertainment by unlocking rich content from the Samsung Hotel Widget Library and apps for a more interactive guest experience. Some out-of-the-box widgets include familiar apps like Facebook, Twitter, AccuWeather and Google Maps. In addition, guests can enjoy content and experience seamless connectivity between their personal Samsung devices and the big screen using Samsung’s AllShare.
Initial deployments have included hotels throughout the U.S. including Radisson Blu Hotels & Resorts, The Villas of Grand Cypress, Sonesta Resort Hilton Head Island and Hotel Zetta San Francisco. For more information, call 1-866-SAM-4BIZ or visit samsung.com/business. Follow us on Twitter @SamsungBizUSA.
Intelity, headquartered in Orlando, Florida, is the creator of the world’s first fully integrated enterprise platform including an interactive guest services interface, ICE (Interactive Customer Experience™), with a full, real-time back-end management tool that measures ROI and integrates with more than 30hotel management systems. Since beginning operations in 2007, the hospitality solutions company has grown exponentially and become a pioneer in hospitality technology with the deployment of ICE across four continents serving almost 500hotels worldwide, including all major brands and many significant independents. The New York Times called ICE “the digital edge” for hotels. The customizable interface allows guests to arrange services via an in-room touchscreen tablet; smartphone and tablet; TV; laptop; or touch screen. The ICE platform has been recognized industry wide, earning Intelity the industry’s“ Most Innovative Hospitality Technology” award in a vote by hoteliers and the Business Traveler Innovation Award for Best Travel Convenience & Efficiency Innovation. Become acquainted with ICE and learn what Intelity’s hotel partners are saying on the Intelity website www.intelitycorp.com For more information, please call 1-888-RevPAR-1 (1-888-738-7271) or follow us on Twitter (@Intelity).
About Samsung Electronics America Enterprise Business Division
As a global leader in Information Technology, Samsung’s Enterprise Business Division (EBD) is committed to introducing new business experiences across a diverse spectrum of industries from retail to healthcare, hospitality to sales. We believe technology brings business and customers together — to better share, collaborate and discover new opportunities. With a market-oriented approach to innovation, EBD is a division of Samsung Electronics America (SEA), Inc., a U.S. subsidiary of Samsung Electronics Company, Ltd. (SEC). For more information, please visit www.samsung.com/business., call 1-866-SAM-4BIZ or follow Samsung EBD via Twitter: @SamsungBizUSA.
About Samsung Electronics Co., Ltd.
Samsung Electronics Co., Ltd. is a global leader in technology, opening new possibilities for people everywhere. Through relentless innovation and discovery, we are transforming the worlds of televisions, smartphones, personal computers, printers, cameras, home appliances, LTE systems, medical devices, semiconductors and LED solutions. We employ 236,000 people across 79 countries with annual sales of US $187 billion. To discover more, please visit samsung.com.
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