Samsung+
Get live support in the palm of your hand with the Samsung+ App. So you can get the help you need to make the most of your devices.
Chat with an expert
Downloads
Downloads
Active Help
Touch the Active Help button for instant access to powerful support tools, anytime. You can even access it right from the edge.
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Scan
Keep your Galaxy device running like the day you got it with Device Diagnostics.
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Search
Quickly find the help you’re looking for.
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Call
Give us a ring. Tech experts are ready to help 24/7.
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Video Chat
Get live help no matter where you are.
Live Support
Live tech experts are on call to help you. And with Samsung Assist¹, they can even take over and troubleshoot your Galaxy remotely.
Device Diagnostics
Monitor your phone with the tap of a button. Observe and optimize your battery life, device memory, data usage and more.³
Tips, Tricks, & Answers
Watch how-to videos, get answers to FAQs, and browse features to get the help you need.
Community
Our community offers great support too. Ask questions, share advice, and see how other Samsung owners use their devices.
Financing that fits your life
¹Samsung Assist is currently only available on Galaxy S7 and Galaxy S7 edge devices.
²Must be 18+ & 50 US/DC res. From 8/24/17 – 9/24/17 (“Purchase Period”), purchase a Samsung Galaxy Note8 phone with Samsung Financing or outright purchase at full retail price (“Qualifying Purchase”). By 10/14/17 at 11:59:59 PM ET, using your Qualifying Purchase device, follow instructions on the Shop Samsung app (“App”) to submit required info and choose one of the following gifts: (1) a 128GB MicroSD EVO+ memory card and fast charge wireless charging convertible (est. value $189.98) (“Gift 1”) or (2) a Samsung Gear 360 camera (est. value $229.99) (“Gift 2”). Gifts only available while supplies last. When making a Qualifying Purchase on Samsung.com or the App, you must select Gift at check-out or you will not be eligible for a Gift after completing a Qualifying Purchase transaction. After verification of Qualifying Purchase, Gifts will be mailed in apprx 6-8 weeks after Qualifying Purchase has shipped. No more than 350,000 of Gift 1 will be available, no more than 150,000 of Gift 2 will be available. In the event that Gifts are unavailable for any reason, Samsung, in its sole discretion, may choose to issue a Reward eCertificate in the apprx value of the Gift as a substitute. Reward eCertificates are valid only at Samsung.com or in the App for use towards an eligible purchase, and are valid through 11/18/17. Gifts subject to availability and are non-transferrable. Limit 1 Gift per Qualifying Purchase. Void where prohibited or restricted by law. Additional restrictions apply. Offer subject to additional terms here. Samsung reserves the right to modify or discontinue offer at any time by posting notice on the app or website.
³ Unavailable in iOS.
© 2016 Samsung Electronics America, Inc. Samsung, Samsung+, Samsung Galaxy, Samsung Assist and Galaxy S are registered trademarks of Samsung Electronics Co., Ltd. Use only in accordance with law. Other company and product names mentioned may be trademarks of their respective owners. Screen images simulated; actual appearance may vary.
*Samsung+ is preloaded on select carriers of our Galaxy devices.
