/* general specific styles*/

.b2c-support.b2c-support-answers .alert ,
.b2c-support.b2c-support-answers .alert-defScore {
    color: red;
}

.b2c-support.b2c-support-answers ul {
    list-style-type: none;
    margin: 0px;
}

.b2c-support.b2c-support-answers .rte.section ul {
    list-style-type: disc;
}

.b2c-support.b2c-support-answers .steps ul {
    padding-left: 0px;
}

.b2c-support.b2c-support-answers .steps ul .item-content ul {
    list-style-type: disc;
    list-style-position: initial;
    list-style-image: initial;
    padding: 0px 0 0 40px;
    margin: 1em 0;
}

.b2c-support.b2c-support-answers .steps div .item-content ul {
    list-style-type: disc;
    list-style-position: initial;
    list-style-image: initial;
    padding: 0px 0 0 40px;
    margin: 1em 0;
}

.b2c-support.b2c-support-answers .button span.icon {
    font-family: 'samsung_support';
}

.b2c-support.b2c-support-answers button:focus {
    outline: 0;
}

.b2c-support.b2c-support-answers .content-wrapper {
    position: relative;
}

.b2c-support.b2c-support-answers .hero-top {
    background: #fff;
    padding-bottom: 20px;
    border-bottom: 1px solid #e3e7ea;
}

.b2c-support.b2c-support-answers .noUi-handle {
    cursor: pointer;
}

.b2c-support.b2c-support-answers .hero-top .module-title,
.b2c-support.b2c-support-answers .main-hero {
    margin-bottom: 0;
}

.b2c-support.b2c-support-answers .video-hero {
    position: relative;
    margin-top: 20px;
}

.b2c-support.b2c-support-answers .video-hero .video-tools {
    position: absolute;
    top: 50%;
    left: 50%;
    margin: -30px 0 0 -72px;
    color: #fff;
    text-align: center;
}

.b2c-support.b2c-support-answers .video-hero .icon-play {
    font-size: 40px;
    width: 40px;
    height: 40px;
    display: inline-block;
}

.b2c-support.b2c-support-answers .video-hero img,
.b2c-support.b2c-support-answers .video-hero video {
    width: 100%;
}

.b2c-support.b2c-support-answers .share-module {
    *zoom: 1;
}

.b2c-support.b2c-support-answers .share-module:before,
.b2c-support.b2c-support-answers .share-module:after {
    content: " ";
    display: table;
}

.b2c-support.b2c-support-answers .share-module:after {
    clear: both;
}

.b2c-support.b2c-support-answers .share-module .container-fluid {
    padding: 0;
}

.b2c-support.b2c-support-answers .direct-answer p + .reason-alert {
    margin: 25px 0 0;
}

.b2c-support .direct-answer .alert-group {
    margin: 0 0 0 0;
}

.b2c-support.b2c-support-answers .accordion .alert-module {
    font: 16px/1 "InterfaceR";
}

.b2c-support.b2c-support-answers .direct-answer {
    padding: 15px 26px 0;
    font: 16px/1 "InterfaceR";
}

.b2c-support.b2c-support-answers .share-module ul {
    padding-left: 0px;
}

.icon-twitter:before {
    content: "\e610" !important;
}

.b2c-support.b2c-support-answers .direct-answer > p, .b2c-support.b2c-support-answers .direct-answer .rte.section > p {
    line-height: 1.4;
    text-align: left;
    white-space: pre-wrap;
}

.b2c-support.b2c-support-answers .direct-answer ul .reason-alert {
    margin: 25px 0 0;
}

.b2c-support.b2c-support-answers .item-accordion {
    border-bottom: 1px solid #e3e7ea;
}

.b2c-support.b2c-support-answers .accordion .item-accordion {
    border-top: 1px solid #e3e7ea !important;
}

.b2c-support.b2c-support-answers .accordion.firstchild .item-accordion {
    border-top: none !important;
}

.b2c-support.b2c-support-answers .item-accordion .item-header {
    padding: 18px 50px 18px 26px;
    position: relative;
    font: 16px/1 "InterfaceR";
}

.b2c-support.b2c-support-answers .item-accordion span {
    cursor: pointer;
}

.b2c-support.b2c-support-answers .item-accordion .item-header .title {
    display: inline-block;
    text-transform: capitalize;
}

.b2c-support.b2c-support-answers .item-accordion .item-header .icon-plus,
.b2c-support.b2c-support-answers .item-accordion .item-header .icon-minus {
    position: absolute;
    color: #172E9D;
    right: 20px;
    top: 18px;
    margin-top: 0;
    -webkit-transition: 0.4s;
    -moz-transition: 0.4s;
    -o-transition: 0.4s;
    transition: 0.4s;
}

.b2c-support .feedback-module [data-range] {
    margin-top: 15px;
}

.b2c-support .feedback-module [data-range] .options {
    *zoom: 1;
    list-style: none;
    margin: 0;
    padding: 0;
    font-size: 14px;
}

.b2c-support .feedback-module [data-range] .options:before,
.b2c-support .feedback-module [data-range] .options:after {
    content: " ";
    display: table;
}

.b2c-support .feedback-module [data-range] .options:after {
    clear: both;
}

.b2c-support .feedback-module [data-range] .options li {
    float: left;
    width: 50%;
    padding: 0.5em 0;
}

.b2c-support .feedback-module [data-range] .options li:first-child {
    text-align: left;
}

.b2c-support .feedback-module [data-range] .options li:last-child {
    text-align: right;
}

.b2c-support .feedback-module .field {
    margin-bottom: 20px;
}

.b2c-support .feedback-module .button .icon {
    position: relative;
    margin-top: -15px;
    top: 10px;
    font-size: 30px;
}

.b2c-support .feedback-module .feedback-forms .item {
    width: 100%;
    float: none;
}

.b2c-support .banner-module .banner-img {
    height: 10em;
    background: transparent url("../../../../us/support/images/csp_banner.png") no-repeat scroll 0 0;
}

.b2c-support .banner-module .item h3 {
    font-size: 1.5em;
    color: #172E9D;
    margin-bottom: 1%;
    margin-top: 1em;
}

.b2c-support .banner-module .item h3 a:hover {
    text-decoration: none;
}

.b2c-support.b2c-support-answers .item-accordion .item-header .reason-alert {
    margin: 30px 0 0;
}

.b2c-support.b2c-support-answers .item-accordion .item-header .reason-alert .icon {
    right: inherit;
}

.b2c-support.b2c-support-answers .item-accordion.open > .item-header > .icon.icon-plus {
    display: none;
}

.b2c-support.b2c-support-answers .single-answer {
    background: #f5f5f5;
}

.b2c-support.b2c-support-answers .single-answer .item-accordion .item-header {
    cursor: default;
}

.b2c-support.b2c-support-answers .single-answer .item-accordion p {
    margin: 0 0 20px;
}

.b2c-support.b2c-support-answers .single-answer .item-accordion ol {
    padding: 15px 0 15px 26px;
    margin: 0;
}

.b2c-support.b2c-support-answers .single-answer .item-accordion ol li {
    padding: 15px 0 0;
    position: relative;
}

.b2c-support.b2c-support-answers .single-answer .item-accordion ol li:first-child {
    padding: 0;
}

.b2c-support.b2c-support-answers .multiple-module ol {
    padding: 0 0 0 26px;
}

.b2c-support.b2c-support-answers .multiple-module > .item-accordion {
    background: #fff;
}

.b2c-support.b2c-support-answers .multiple-module > .item-accordion.open {
    background: #f5f5f5;
}

.b2c-support.b2c-support-answers .multiple-module > .item-accordion .item .item-header {
    padding: 10px 0;
}

.b2c-support.b2c-support-answers .multiple-module .father-content {
    margin: 0;
}

.b2c-support.b2c-support-answers .multiple-module .father-content > p {
    padding: 0 26px;
}

.b2c-support.b2c-support-answers .multiple-module .father-content ol {
    padding: 0 26px 0 50px;
}

.b2c-support.b2c-support-answers .multiple-module .father-content .inner-steps .item-accordion {
    background: #f5f5f5;
}

.b2c-support.b2c-support-answers .multiple-module .father-content .inner-steps .item-accordion:first-child {
    border-top: 1px solid #e3e7ea;
}

.b2c-support.b2c-support-answers .multiple-module .father-content .item-accordion.open {
    background: #fff;
}

.b2c-support.b2c-support-answers .gallery {
    position: relative;
    width: 110%;
    height: 54px;
    overflow: hidden;
    margin: 0 0 0 -26px;
}

.b2c-support.b2c-support-answers .gallery img {
    position: absolute;
    width: 100%;
}

.b2c-support.b2c-support-answers .gallery .button {
    position: absolute;
    width: 70%;
    background: 0 none;
    z-index: 9;
    color: #fff;
    border-color: #fff;
    margin: 11px 44px;
    padding: 6px;
    text-rendering: optimizeLegibility;
    -webkit-font-smoothing: antialiased;
    font-smoothing: antialiased;
}

.b2c-support.b2c-support-answers .gallery .button else {
    -webkit-font-smoothing: subpixel-antialiased;
    font-smoothing: subpixel-antialiased;
}

.b2c-support.b2c-support-answers .gallery:after {
    content: '';
    background: rgba(0, 0, 0, 0.5);
    width: 100%;
    height: 100%;
    position: absolute;
}

.b2c-support.b2c-support-answers .explanation {
    background: #fff;
}

.b2c-support .feedback-module .title {
    margin-top: 30px;
    margin-bottom: 10px;
}

.b2c-support-answers div.feedback-module div.container-fluid.full-tablet.full-mobile div.container-fluid.bg-helper div#feedback.feedback-forms div.content-forms form.problem-solver div.survey div.survey-reason h3.satisfied {
    font-size: 20px;
}

.b2c-support .feedback-module textarea {
    border: 1px solid #cccccc;
    font-size: inherit;
    padding: 20px !important;
    outline: none;
    resize: none;
    width: 100%;
    height: 150px;
    border-radius: 0;
    background-clip: padding-box;
}

.feedback-module .alert-module {
    margin-top: 30px;
    margin-bottom: 25px;
    line-height: 1;
}

.b2c-support .feedback-module .feedback-forms .item .title {
    margin-top: 30px;
}

.b2c-support .feedback-module .feedback-forms .item h3.title {
    margin-top: 15px;
    font-size: 25px;
}

.b2c-support.b2c-support-answers div.feedback-module div.container-fluid.full-tablet.full-mobile div.container-fluid.bg-helper div#feedback.feedback-forms div.content-forms form.problem-solver.answered div.survey div.survey-reason h3.dissatisfied {
    font-size: 25px;
}

.b2c-support .feedback-module .feedback-forms form {
    margin-bottom: 20px;
    *zoom: 1;
}

.b2c-support .feedback-module .title h3 {
    margin-bottom: 0;
    line-height: 0.9;
    font-size: 25px;
}

.b2c-support .feedback-module .container-fluid.bg-helper,
.b2c-support .banner-module .container-fluid.bg-helper {
    background: white;
    padding: 0 40px;
}

.b2c-support .content-forms {
    padding-bottom: 20px;
}

.b2c-support .feedback-module .feedback-forms .survey-reason ul {
    padding-left: 0px;
}

.b2c-support .feedback-module .feedback-forms form:before,
.b2c-support .feedback-module .feedback-forms form:after {
    content: " ";
    display: table;
}

.b2c-support .feedback-module .feedback-forms form:after {
    clear: both;
}

.b2c-support .feedback-module .feedback-forms form:first-child {
    position: relative;
}

.b2c-support .feedback-module .feedback-forms form.satisfaction .title {
    margin-top: 20px;
}

.b2c-support .reason-alert {
    text-rendering: optimizeLegibility;
    -webkit-font-smoothing: antialiased;
    font-smoothing: antialiased;
    border: 1px solid;
    background: #f3f3f3;
    position: relative;
    width: 100%;
}

.b2c-support .reason-alert else {
    -webkit-font-smoothing: subpixel-antialiased;
    font-smoothing: subpixel-antialiased;
}

.b2c-support .reason-alert > .icon {
    font-size: 30px;
    position: absolute;
    top: 50% !important;
    margin-top: -15px !important;
    left: 14px !important;
}

.b2c-support .feedback-module .feedback-forms .problem-solver .options {
    *zoom: 1;
    width: 100%;
    max-width: 320px;
}

.b2c-support .feedback-module .feedback-forms .problem-solver .options:before,
.b2c-support .feedback-module .feedback-forms .problem-solver .options:after {
    content: " ";
    display: table;
}

.b2c-support .feedback-module .feedback-forms .problem-solver .options:after {
    clear: both;
}

.b2c-support .feedback-module .feedback-forms .problem-solver .options .button {
    display: block;
    float: left;
    text-align: center;
    font-size: 16px;
    width: 50%;
    margin-bottom: 5px;
}

.b2c-support .feedback-module .feedback-forms .problem-solver .options .button.button-active {
    background:#1428a0;
    color: #fff;
}

.b2c-support .feedback-module .feedback-forms .problem-solver .options .button + .button {
    border-left: 0;
}

.b2c-support .feedback-module .feedback-forms .problem-solver ul.options {
    max-width: 100%;
}

.b2c-support .feedback-module .feedback-forms .problem-solver button.cancel {
    border: 0 none;
}

.b2c-support .feedback-module .feedback-forms .problem-solver button.cancel:hover {
    background: transparent;
    color: #20a2ff;
}

.b2c-support .feedback-module .feedback-forms .satisfaction .countPeople .submit {
    *zoom: 1;
}

.b2c-support .feedback-module .feedback-forms .satisfaction .submit button {
    float: right;
    font-size: 11px;
}

.b2c-support .feedback-module .feedback-forms .satisfaction .countPeople:before,
.b2c-support .feedback-module .feedback-forms .satisfaction .countPeople:after {
    content: " ";
    display: table;
}

.b2c-support .feedback-module .feedback-forms .satisfaction .countPeople:after {
    clear: both;
}

.b2c-support .feedback-module .countPeople .people {
    display: inline-block;
    *display: inline;
    *zoom: 1;
    padding-top: 0;
    font-size: 14px;
    margin-top: 20px;
    margin-bottom: 0px;
    line-height: 1.4;
}

.b2c-support .feedback-module .countPeople .people .count {
    color: black;
    font-family: "InterfaceB", Arial, Helvetica, sans-serif;
    padding-right: 0.3em;
}

.b2c-support .feedback-module .countPeople .people .count .icon {
    color: #172e9d;
}

.b2c-support .feedback-module .countPeople .submit {
    -webkit-transition: opacity 0ms;
    -moz-transition: opacity 0ms;
    -o-transition: opacity 0ms;
    transition: opacity 0ms;
    opacity: 1;
    height: 0;
    text-align: right;
    float: right;
    margin-right: 500;
}

.b2c-support .feedback-module .submit {
    width: auto;
    float: right;
}

.b2c-support .button.button-blue,
.download-alert .button.button-blue {
    color: white;
    border-color: #1428a0;
    background-color: #1428a0;
}

.b2c-support .feedback-module .countPeople .button .button-blue {
    visibility: visible;
    width: 103px;
    height: 41px;
}

.feedback-module .reason-alert {
    margin-top: 30px;
    margin-bottom: 25px;
    line-height: 1;
}

.b2c-support .reason-alert .content a {
    white-space: nowrap;
}

.b2c-support .reason-alert .content p {
    margin-left: 0px;
    padding-left: 0px;
    line-height: 1.2;
    text-align: left;
    word-wrap: break-word;
}

.b2c-support .reason-alert .content p .icon {
    vertical-align: text-bottom;
    margin: 0 0 0 6px;
}

.b2c-support .reason-alert .content p + p {
    margin-left: 0px;
}

.b2c-support .reason-alert.blue {
    background: #dff3ff;
    border-color: #b4dffa;
}

.b2c-support .reason-alert blue {
    padding: 5px 12px 12px 50px;
    margin-bottom: 20px;
}

.b2c-support .survey .reason-alert.blue a {
    color: #0689d9;
    font-weight: bold;
    text-decoration: underline;
}

.b2c-support .survey .reason-alert.blue {
    color: #0689d9;
    font-weight: normal;
    padding: 10px 10px 10px 10px;
}

.b2c-support .survey .reason-alert.blue li {
    padding-left: 5px;
    line-height: 1.5;
}

.b2c-support .feedback-module .countPeople {
    float: left;
    padding-right: 0;
    background-clip: content-box;
    width: 100%;
    margin-bottom: 20px;
}

.b2c-support .feedback-module .steps {
    *zoom: 1;
    width: auto;
    margin-right: 0;
}

.b2c-support .feedback-module .steps:before,
.b2c-support .feedback-module .steps:after {
    content: " ";
    display: table;
}

.b2c-support .feedback-module .steps:after {
    clear: both;
}

.b2c-support .feedback-module .steps li {
    float: left;
    width: 25%;
    padding-right: 0;
    background-clip: content-box;
}

.b2c-support .feedback-module .steps li {
    height: 8px;
}

.b2c-support .feedback-module .steps li + li {
    border-left: 1px solid #DBDBDB;
}

.b2c-support .feedback-module .steps {
    padding-left: 0px
}

.b2c-support .feedback-module .survey-reason {
    -webkit-transition: opacity 0ms;
    -moz-transition: opacity 0ms;
    -o-transition: opacity 0ms;
    transition: opacity 0ms;
    float: left;
    width: 100%;
    margin-left: 10px;
}

.b2c-support.b2c-support-answers [data-content] {
    height: 0;
}

.b2c-support.b2c-support-answers .item-accordion.open [data-content] {
    height: auto;
}

.disclaimer {
    color: #666666;
    font-family: arial, helvetica, sans-serif;
    font-size: 12px !important;
    font-style: italic;
    line-height: normal;
    padding: 1px 2px;
    padding-bottom: 50px;
    position: relative;
    width: 100%;
    text-align: justify;
    text-justify: inter-word;
    /* padding-left:40px; */
    /* padding-right:40px; */
}

.b2c-support .feedback-module .survey .repair,
.b2c-support .feedback-module .survey .software,
.b2c-support .feedback-module .survey .perform {
    padding: 10px 10px 10px 10px;
    margin-top: 20px;
    display: none;
    line-height: 22px;
}

.b2c-support .feedback-module .survey .software-content,
.b2c-support .feedback-module .survey .perform-content,
.b2c-support .feedback-module .survey .repair-content {
    padding-left: 25px;
}

.b2c-support .feedback-module .survey .repair h3,
.b2c-support .feedback-module .survey .software h3,
.b2c-support .feedback-module .survey .perform h3 {
    margin-bottom: 10px;
    font-size: 1em;
    color: #333;
}

.b2c-support .feedback-module .survey .survey-reason h1,
.b2c-support.b2c-support-answers .alert-defScore   {
    font-size: 1em;
    margin-top: 10px;
}

.b2c-support.b2c-support-answers .item-accordion .item-content h3 {
    margin: 20px 0;
}

.b2c-support.b2c-support-answers .item-accordion .item-content .reason-alert {
    margin: 0 0 20px;
}

.b2c-support.b2c-support-answers .item-accordion .item-content {
    margin: 0 26px;
    padding: 0 0 20px;
    font-size: 16px;
    *zoom: 1;
}

.b2c-support.b2c-support-answers .item-accordion .item-content .item-content table {
    padding: 0 26px;
    word-wrap: break-word;
}

.b2c-support.b2c-support-answers .item-accordion .item-content table tr {
    border-bottom: 1px solid #e3e7ea;
    border-right: 1px solid #e3e7ea;
    border-top: 1px solid #e3e7ea;
    border-left: 1px solid #e3e7ea;
}

.b2c-support.b2c-support-answers .item-accordion .item-content table th {
    background: transparent;
    border: 1px solid #e3e7ea;
    font-size: 16px;
    color: #333;
    font-family: "InterfaceB", Arial, sans-serif;
}

.b2c-support.b2c-support-answers .item-accordion .item-content table td {
    border: 1px solid #e3e7ea;
    text-align: center;
    font-size: 16px;
    color: #333;
}

.b2c-support.b2c-support-answers .item-accordion .item-content p {
    margin: 1em 0;
}

.b2c-support.b2c-support-answers .item-accordion .item-content h2 {
    text-transform: inherit;
}

.b2c-support .feedback-module .survey-reason.active {
    -webkit-transition: opacity 400ms;
    -moz-transition: opacity 400ms;
    -o-transition: opacity 400ms;
    transition: opacity 400ms;
    opacity: 1;
    height: auto;
}

.b2c-support .feedback-module .survey-reason label {
    display: inline;
    cursor: pointer;
    -webkit-touch-callout: none;
    -webkit-user-select: none;
    -khtml-user-select: none;
    -moz-user-select: none;
    -ms-user-select: none;
    user-select: none;
    line-height: 1;
}

.b2c-support .feedback-module .survey-reason [type="checkbox"],
.b2c-support .feedback-module .survey-reason [type="radio"] {
    display: none;
}

.b2c-support .feedback-module .survey-reason [type="checkbox"] + label span,
.b2c-support .feedback-module .survey-reason [type="radio"] + label span {
    border-radius: 100%;
    background-clip: padding-box;
    display: inline-block;
    width: 18px;
    height: 18px;
    border: 1px solid #DBDBDB;
    margin-right: 8px;
    vertical-align: middle;
    cursor: pointer;
    position: absolute;
    left: 0;
}

.b2c-support .feedback-module .survey-reason [type="checkbox"]:checked + label span:before,
.b2c-support .feedback-module .survey-reason [type="radio"]:checked + label span:before {
    border-radius: 100%;
    background-clip: padding-box;
    content: "";
    display: block;
    position: absolute;
    top: 3px;
    left: 3px;
    background: #1428a0;
    height: 10px;
    width: 10px;
}

.b2c-support .feedback-module .survey .survey-reason .dissatisfied,
.b2c-support .feedback-module .survey .survey-reason .dissatisfied_1 {
    display: none;
}

.email-tooltip,
.facebook-share,
.twitter-share,
.pinterest-share,
.google-share,
.print {
    cursor: pointer;
}

.b2c-support .share-module {
    margin: 30px 0 0;
    *zoom: 1;
}

.b2c-support .share-module:before,
.b2c-support .share-module:after {
    content: " ";
    display: table;
}

.b2c-support .share-module:after {
    clear: both;
}

.b2c-support .share-module li {
    background: #fff;
    border-left: solid 1px #dadada;
    float: left;
    margin: 0;
    text-align: center;
    width: 16.66667%;
    height: 57px;
}

.b2c-support .share-module li:first-child {
    border: 0;
}

.b2c-support .share-module li a {
    font-size: 30px;
}

.b2c-support .share-module li a:hover,
.b2c-support .share-module li a:active {
    color: #1428a0;
}

.b2c-support .icon[class^="icon-"],
.b2c-support .icon[class*=" icon-"] {
    width: auto;
    height: auto;
    line-height: 1;
    background-image: none;
    background-position: auto;
    background-repeat: no-repeat;
    margin-top: 0;
    /**
  * Fix conflicts with smart simulator webfont
  **/
    font-family: 'samsung_support';
}

.b2c-support .icon[class^="icon-"].icon-search:before,
.b2c-support .icon[class*=" icon-"].icon-search:before {
    content: "\e60d";
}

.b2c-support .icon[class^="icon-"].icon-alert:before,
.b2c-support .icon[class*=" icon-"].icon-alert:before {
    content: "\e600";
}


/* for printing with IE 8,9, and 10 ( IE 6, 7 print\9)*/

@media print\0 {
    body {
        width: 120%;
        /* width : 156%; width over 155% effects to the share_link*/
        margin: 0px;
        padding: 0px;
    }
}


/* Print without URL */

.b2c-support a:link:after,
.b2c-support a:visited:after {
    content: " (" attr(href) ") ";
    font-size: 90%;
    display: none;
}


/* Send Email with TextArea */

.qtip .send-friend textarea {
    float: right;
    width: 200px;
}

.b2c-support .reason-alert.green,
.b2c-support .reason-alert.succeed {
    display: none;
    color: #13bd40;
    background: #d6ffe1;
    border-color: #8affa9;
}

.b2c-support .reason-alert.green a,
.b2c-support .reason-alert.succeed a,
.b2c-support .reason-alert.green .icon,
.b2c-support .reason-alert.succeed .icon {
    color: #13bd40;
}

.b2c-support .reason-alert.succeed .icon {
    font-size: 22px;
    margin-top: -11px !important;
}


/*** Body Content - .item-accordion.item-content ***/

.b2c-support.b2c-support-answers .item-accordion .item-content:before,
.b2c-support.b2c-support-answers .item-accordion .item-content:after {
    content: " ";
    display: table;
}

.b2c-support.b2c-support-answers .item-accordion .item-content:after {
    clear: both;
}

.b2c-support.b2c-support-answers .item-accordion .item-content .action-button {
    font-size: 14px;
    letter-spacing: 0;
    padding: 10px 0;
}

.b2c-support.b2c-support-answers .item-accordion .item-content .action-button:first-of-type {
    margin: 0 -4px 0 0;
}

.b2c-support.b2c-support-answers .item-accordion:last-child {
    border: 0 none;
}

.b2c-support.b2c-support-answers .accordion.firstchild {
    margin-top: 25px;
}

@media(min-width: 324px) {
    .b2c-support .feedback-module .feedback-forms .survey-reason ul li {
        display: block;
        margin: 1%;
    }
    .b2c-support .feedback-module .feedback-forms .survey-reason.reason-alert.blue ul li {
        display: list-item;
        margin: 0px;
        list-style-type: disc;
    }
}

@media all {
    .b2c-support .feedback-module .feedback-forms .survey-reason ul li ul {
        display: none;
    }
}

@media (min-width: 480px) {
    .b2c-support .feedback-module .feedback-forms .satisfaction .submit button {
        font-size: 16px;
    }
    .b2c-support .feedback-module .countPeople .people {
        font-size: 16px;
    }
}

@media ="all" {
    .b2c-support .feedback-module .countPeople:before, .b2c-support .feedback-module .countPeople:after {
        content: " ";
        display: table;
    }
    .b2c-support .feedback-module .countPeople:after {
        clear: both;
    }
}

@media (min-width: 385px) {
    .b2c-support .reason-alert {
        padding: 7px 12px 12px 50px;
        margin-bottom: 20px;
    }
}

@media (min-width: 980px) {
    .b2c-support.b2c-support-answers .hero-top {
        border-bottom: 0;
    }
    .b2c-support.b2c-support-answers .hero-top .module-title,
    .b2c-support.b2c-support-answers .main-hero {
        width: 73%;
        display: inline-block;
    }
    .b2c-support.b2c-support-answers .share-module .container-fluid {
        padding-right: 1.5em;
        padding-left: 1.5em;
    }
    .b2c-support.b2c-support-answers .share-module ul {
        display: inline-block;
        width: auto;
    }
    .b2c-support.b2c-support-answers .share-module ul li {
        border: 0;
        float: none;
        display: inline-block;
        padding-left: 8px;
        background: none;
        width: auto;
        height: auto;
    }
    .b2c-support.b2c-support-answers .share-module ul li a {
        padding: 0;
    }
    .b2c-support.b2c-support-answers .share-module {
        position: absolute !important;
        top: 0;
        right: 20px;
        display: inline-block;
        text-align: right;
        width: 100%;
    }
    .b2c-support.b2c-support-answers .direct-answer {
        border-bottom: 0 none;
        font-size: 18px;
        padding: 15px 0;
    }
    .b2c-support.b2c-support-answers .item-accordion .item-header .icon-plus,
    .b2c-support.b2c-support-answers .item-accordion .item-header .icon-minus {
        margin-top: 0;
        color: #172E9D;
    }
    .b2c-support.b2c-support-answers .item-accordion .item-header {
        padding: 20px 26px;
        font-size: 26px;
        cursor: pointer;
    }
    .b2c-support.b2c-support-answers .item-accordion .item-header.nopointer {
        cursor: default;
    }
    .b2c-support.b2c-support-answers .single-answer .item-accordion p {
        float: none;
        width: 100%;
    }
    .b2c-support.b2c-support-answers .explanation {
        margin: 25px 0 0;
    }
    .b2c-support.b2c-support-answers .accordion .explanation {
        margin: 0;
    }
    .b2c-support.b2c-support-answers .explanation .multiple-module.open {
        background: #fff;
    }
    .b2c-support.b2c-support-answers .item-accordion .item-content .reason-alert p {
        font-size: 16px;
    }
    .b2c-support .feedback-module .countPeople .people {
        font-size: 16px;
    }
    .b2c-support .feedback-module .feedback-forms .satisfaction .submit button {
        font-size: 16px;
    }
    .b2c-support.b2c-support-answers .item-accordion .item-content p,
    .b2c-support.b2c-support-answers .item-accordion .item-content h3 {
        font-size: 18px;
    }
    .b2c-support.b2c-support-answers .accordion .alert-module p {
        margin: 0;
        font-size: 16px;
    }
    .b2c-support.b2c-support-answers .item-accordion .item-content .text-container {
        float: left;
        padding-left: 0px;
    }
}

@media (min-width: 1024px) {
    .b2c-support.b2c-support-answers .share-module {
        margin: 40px 0 0;
    }
    .b2c-support.b2c-support-answers .item-accordion .item-header {
        padding: 30px 26px;
    }
    .b2c-support .feedback-module {
        margin-bottom: 0px;
    }
    .b2c-support .feedback-module.disclaimer-module {
        margin-bottom: 40px;
    }
    .b2c-support .feedback-module .title h3 {
        font-size: 25px;
    }
    .b2c-support .reason-alert .content {
        font-size: 16px;
        width: 100%;
        margin-left: 0px;
        margin-top: 10px;
    }
}

@media (min-width: 768px) {
    .b2c-support.b2c-support-answers .multiple-module .father-content .inner-steps .item-accordion {
        background: #fff;
    }
    .b2c-support .feedback-module textarea {
        height: 200px;
    }
    .b2c-support .feedback-module .title {
        margin-top: 40px;
        margin-bottom: 20px;
    }
    .b2c-support .feedback-module .title h3 {
        font-size: 25px;
    }
    .b2c-support .feedback-module .feedback-forms .item {
        width: 60%;
        float: left;
        padding-right: 10px;
    }
    .b2c-support .feedback-module .feedback-forms .item:first-child {
        padding-left: 0;
    }
    .b2c-support .feedback-module .feedback-forms .item h3.title {
        margin-top: 30px;
        font-size: 25px;
    }
    .b2c-support.b2c-support-answers div.feedback-module div.container-fluid.full-tablet.full-mobile div.container-fluid.bg-helper div#feedback.feedback-forms div.content-forms form.problem-solver div.survey div.survey-reason h3.satisfied {
        font-size: 25px;
    }
    .b2c-support .banner-module .item {
        width: 65%;
        float: left;
        padding-left: 1%;
    }
    .b2c-support .banner-module .item:first-child {
        width: 35%;
        padding-left: 0;
    }
    .b2c-support .feedback-module .feedback-forms form.satisfaction .title {
        margin-top: 30px;
    }
    .b2c-support .feedback-module .feedback-forms .satisfaction .submit button {
        font-size: 12px;
    }
    .b2c-support .feedback-module .submit {
        *zoom: 1;
        width: auto;
        margin-right: 0;
    }
    .b2c-support .feedback-module .countPeople .people {
        font-size: 13px;
    }
    .b2c-support .feedback-module .survey {
        -webkit-transition: opacity 0ms;
        -moz-transition: opacity 0ms;
        -o-transition: opacity 0ms;
        transition: opacity 0ms;
        float: right;
        width: 37%;
        margin-top: 30px;
        margin-left: 10px;
        line-height: 1.2;
    }
    .b2c-support .feedback-module .survey-reason ul {
        *zoom: 1;
        width: auto;
        margin-right: -10px;
    }
    .b2c-support .feedback-module .survey-reason ul li ul {
        display: none;
    }
    .b2c-support .feedback-module .survey-reason ul:before,
    .b2c-support .feedback-module .survey-reason ul:after {
        content: " ";
        display: table;
    }
    .b2c-support .feedback-module .survey-reason ul:after {
        clear: both;
    }
    .b2c-support .feedback-module .survey-reason ul li {
        float: left;
        width: 100%;
        padding-right: 10px;
        background-clip: content-box;
        margin-bottom: 20px;
        position: relative;
        padding-left: 28px;
    }
    .b2c-support .feedback-module .survey-reason ul li ul li {
        width: 100%;
    }
    .b2c-support.b2c-support-answers .item-accordion .item-content .action-button {
        width: auto;
        padding: 10px 25px;
        margin: 0 0 0 4px;
    }
    .container-fluid.bg-helper.banner {
        padding-left: 0;
    }
}

@media (max-width: 767px) {
    .b2c-support.b2c-support-answers .banner-module {
        padding: 35px 0;
    }
    .b2c-support .feedback-module .survey-reason {
        -webkit-transition: opacity 0ms;
        -moz-transition: opacity 0ms;
        -o-transition: opacity 0ms;
        transition: opacity 0ms;
        float: left;
        width: 100%;
        display: none;
    }
    .b2c-support .feedback-module .survey {
        -webkit-transition: opacity 0ms;
        -moz-transition: opacity 0ms;
        -o-transition: opacity 0ms;
        transition: opacity 0ms;
        float: right;
        width: 100%;
        margin-top: 30px;
        line-height: 1.2;
    }
    .b2c-support .feedback-module .survey-reason label {
        display: inline;
        cursor: pointer;
        -webkit-touch-callout: none;
        -webkit-user-select: none;
        -khtml-user-select: none;
        -moz-user-select: none;
        -ms-user-select: none;
        user-select: none;
        white-space: pre-line;
        line-height: 2;
    }
    .b2c-support .feedback-module .survey-reason ul li {
        margin-bottom: 0px;
        position: relative;
        padding-left: 28px;
    }
    .b2c-support .feedback-module .survey-reason [type="checkbox"] + label span,
    .b2c-support .feedback-module .survey-reason [type="radio"] + label span {
        border-radius: 100%;
        background-clip: padding-box;
        display: inline-block;
        width: 18px;
        height: 18px;
        border: 1px solid #DBDBDB;
        margin-right: 8px;
        vertical-align: middle;
        cursor: pointer;
        position: absolute;
        left: 0;
        top: 7px;
    }
    .b2c-support .feedback-module .survey .survey-reason h1,
    .b2c-support .feedback-module .survey .survey-reason .dissatisfied_1 {
        display: none;
        margin-bottom: 10px;
    }
    .b2c-support .feedback-module .survey .survey-reason h3 {
        margin-bottom: 10px;
        word-break: break-all;
    }
    .b2c-support .feedback-module .survey .reason-alert h3 {
        margin-bottom: 10px;
        word-break: break-word;
    }
    .b2c-support .feedback-module .survey .survey-reason .dissatisfied,
    .b2c-support .feedback-module .survey .survey-reason .dissatisfied_ch,
    .b2c-support .feedback-module .survey .survey-reason h1 {
        font-size: 1em;
    }
    .b2c-support .feedback-module .survey .survey-reason ul {
        margin-bottom: 5px;
    }
    .b2c-support .feedback-module .survey h1 {
        font-size: 1em;
    }
    .b2c-support .item-content object {
        width: 700px;
        height: 400px !important;
        /*(min-width: 768px) height: 400px; prevent overlapping in content*/
    }
}

@media (max-width: 386px) {
    .b2c-support .content-forms {
        margin-bottom: 30px;
    }
    .b2c-support .feedback-module .title h3 {
        margin-bottom: 0;
        line-height: 0.9;
        font-size: 20px;
    }
}

@media screen and (max-width: 767px) {
    .container-fluid.full-mobile {
        padding-left: 0;
        padding-right: 0;
    }
}


/*Print Function */

@media print {
    @page {
        size: 420mm 550mm;
        /*width over 380mm*/
        /*size:8.5in 11in; */
        margin: 2mm;
    }
    body {
        background-color: #FFFFFF;
        margin: 0px;
        /*this affects the margin on the content before sending to printer*/
    }
}


/* To display IE 8,9 and 10 in screen - hide item-content */

@media screen\0 {
    /* still need class division itme-accordion open or icon icon-plus*/
    .b2c-support.b2c-support-answers [data-accordion] [data-content] {
        overflow: auto;
    }
}


/*** Body Content width , height important ***/

@media (min-width:240px) {
    .b2c-support.b2c-support-answers [data-content] {
        -webkit-transition: max-height 0ms ease;
        -webkit-transition-property: max-height;
        -webkit-transition-duration: 0ms;
        -webkit-transition-timing-function: ease;
        -webkit-transition-delay: initial;
        transition: max-height 0ms ease;
        background-color: #ffffff;
        overflow: hidden;
    }
    .b2c-support.b2c-support-answers [data-content] .item-content {
        -webkit-transition: max-height 0ms ease;
        -webkit-transition-property: max-height;
        -webkit-transition-duration: 0ms;
        -webkit-transition-timing-function: ease;
        -webkit-transition-delay: initial;
        transition: max-height 0ms ease;
    }
    .b2c-support .item-content object {
        word-wrap: break-word;
        height: 400px !important;
        /*(min-width: 768px) height: 400px; prevent overlapping in content*/
    }
    .b2c-support .item-content p a {
        word-wrap: break-word;
    }
}

.b2c-support.b2c-support-answers .ad-module.first-tile {
    margin-top: 0px;
}

@media (min-width: 1024px) {
    .b2c-support.b2c-support-answers .ad-module.first-tile {
        margin-top: 40px;
    }
    .b2c-support.b2c-support-answers .ad-module.last-tile {
        margin-bottom: 35px;
    }
}

@media (min-width: 980px) {
    .b2c-support.b2c-support-answers .ad-module {
        padding: 0 0.6em;
    }
}

@media(max-width:767px) {
    .b2c-support.b2c-support-answers .ad-module.last-tile {
        margin-bottom: 35px;
    }
    .b2c-support.b2c-support-answers .ad-module .content {
        padding-bottom: 0px;
    }
    .b2c-support.b2c-support-answers .ad-module.first-tile {
        margin-top: 35px;
    }
}

.b2c-support.b2c-support-answers .create-space {
    text-indent: -9999px;
    font-size: 0px !important;
    margin-top: 25px;
}

.b2c-support.b2c-support-answers .item-accordion .item-content > div > .section.answer-alert:first-child .alert-module {
    margin-top: 0px;
    margin-bottom: 45px;
}

.b2c-support.b2c-support-answers .rte > form > div { position: relative; }
.b2c-support.b2c-support-answers .rte > form #searchButton { position: absolute; }