Get Support Fast

  • Downloads Manuals, Drivers, Firmware And Software.
  • FAQs Answers to the most common questions.
  • How-To Guides Step-by-step installation and set up.

Product Support Videos

Explore our wide range of handy support videos including overviews, how-tos, tips and tricks and more. See All Videos

Device Not Working Properly / Resetting Device - Galaxy Note 8 Troubleshooting Tips

http://serve.castfire.com/video/1699628/1699628_2013-04-23-180428.flv Short Battery Life or Slow Charging - Galaxy Note 8 Troubleshooting Tips

http://serve.castfire.com/video/1699632/1699632_2013-04-23-180532.flv Wi-Fi Network Not Working - Galaxy Note 8 Troubleshooting Tips

http://serve.castfire.com/video/1654106/1654106_2013-03-21-174806.flv EF8000 LED Stand Assembly - 2013 Smart TV

http://serve.castfire.com/video/1652678/1652678_2013-03-20-194118.flv Network Settings: Wi-Fi - 2013 Smart TV

http://serve.castfire.com/video/1652680/1652680_2013-03-20-194320.flv Network Settings: Wired/LAN - 2013 Smart TV

http://serve.castfire.com/video/1692310/1692310_2013-04-18-114510.flv Overview - Samsung Movies & TV Shows

http://serve.castfire.com/video/1702156/1702156_2013-04-25-110656.flv Tips and Tricks - Galaxy S 4 (T-Mobile, SGH-M919)

http://serve.castfire.com/video/1692348/1692348_2013-04-18-121148.flv How to Mirror Live TV to your Tablet - Samsung Movies & TV Shows

http://serve.castfire.com/video/1689064/1689064_2013-04-15-170004.flv How to Create a Samsung Account - Samsung Movies & TV Shows

http://serve.castfire.com/video/1652698/1652698_2013-03-20-195238.flv Out of Box Setup with Antenna or Coaxial Cable - 2013 Smart TV

http://serve.castfire.com/video/1698016/1698016_2013-04-22-172116.flv Smart Switch App: Mobile to Mobile Transfer - Galaxy S 4

http://serve.castfire.com/video/1333764/1333764_2013-01-21-122804.3255.flv Mini Wall-Mount Installation - WMN250M

http://serve.castfire.com/video/1652700/1652700_2013-03-20-195300.flv Out of Box Setup with Set Top Box - 2013 Smart TV

http://serve.castfire.com/video/1652688/1652688_2013-03-20-194828.flv Universal Remote Setup: Blu-ray/DVD Player - 2013 Smart TV

http://serve.castfire.com/video/1652692/1652692_2013-03-20-195032.flv Universal Remote Setup: Set Top Box - 2013 Smart TV

http://serve.castfire.com/video/1652682/1652682_2013-03-20-194522.flv Voice Control Environment Test - 2013 Smart TV

http://serve.castfire.com/video/1654104/1654104_2013-03-21-174804.flv Motion Control Environment Test - 2013 Smart TV

http://serve.castfire.com/video/1669838/1669838_2013-04-02-183938.flv Poor Picture Quality - 2013 TV Troubleshooting Tips

http://serve.castfire.com/video/1669840/1669840_2013-04-02-184040.flv "Weak or No Signal" Displayed in TV Mode / Cannot Find Channel - 2013 TV Troubleshooting Tips

http://serve.castfire.com/video/1669826/1669826_2013-04-02-183526.flv Can't Connect with Network or Apps - 2013 TV Troubleshooting Tips

http://serve.castfire.com/video/1669828/1669828_2013-04-02-183528.flv Can't See All Apps or Apps Not Working - 2013 TV Troubleshooting Tips

http://serve.castfire.com/video/1669842/1669842_2013-04-02-184042.flv No Picture/Sound or Distorted Picture/Sound with an External Device - 2013 TV Troubleshooting Tips

http://serve.castfire.com/video/1669834/1669834_2013-04-02-183834.flv Your Settings are Lost after 30 Minutes - 2013 TV Troubleshooting Tips

http://serve.castfire.com/video/1702124/1702124_2013-04-25-105924.flv Account Setup and Sync - Galaxy S 4 (T-Mobile, SGH-M919)

http://serve.castfire.com/video/1702126/1702126_2013-04-25-110026.flv Air Gesture - Samsung Galaxy S 4 (T-Mobile, SGH-M919)

http://serve.castfire.com/video/1702128/1702128_2013-04-25-110028.flv Air View - Galaxy S 4 (T-Mobile, SGH-M919)

http://serve.castfire.com/video/1702138/1702138_2013-04-25-110338.flv Camera Smart Modes - Galaxy S 4 (T-Mobile, SGH-M919)

http://serve.castfire.com/video/1702142/1702142_2013-04-25-110442.flv Camera/Camcorder Overview - Galaxy S 4 (T-Mobile, SGH-M919)

http://serve.castfire.com/video/1702150/1702150_2013-04-25-110650.flv Device Customization - Galaxy S 4 (T-Mobile, SGH-M919)

http://serve.castfire.com/video/1702154/1702154_2013-04-25-110654.flv Device Navigation - Galaxy S 4 (T-Mobile, SGH-M919)

http://serve.castfire.com/video/1702144/1702144_2013-04-25-110444.flv Easy Mode - Galaxy S 4 (T-Mobile, SGH-M919)

http://serve.castfire.com/video/1702158/1702158_2013-04-25-110658.flv Google Play: Downloading Apps - Galaxy S 4 (T-Mobile, SGH-M919)

http://serve.castfire.com/video/1702160/1702160_2013-04-25-110700.flv Lock Screen - Galaxy S 4 (T-Mobile, SGH-M919)

http://serve.castfire.com/video/1702296/1702296_2013-04-25-125736.flv S Health - Galaxy S 4 (T-Mobile, SGH-M919)

http://serve.castfire.com/video/1702272/1702272_2013-04-25-123712.flv Setting Up Email: Personal and Corporate - Galaxy S 4 (T-Mobile, SGH-M919)

http://serve.castfire.com/video/1702162/1702162_2013-04-25-110702.flv Setting Up Wi-Fi and Bluetooth - Galaxy S 4 (T-Mobile, SGH-M919)

http://serve.castfire.com/video/1702124/1702124_2013-04-25-105924.flv Account Setup: Facebook - Galaxy S 4 (AT&T, SGH-i337)

http://serve.castfire.com/video/1702128/1702128_2013-04-25-110028.flv Air View - Galaxy S 4 (AT&T, SGH-i337)

http://serve.castfire.com/video/1702138/1702138_2013-04-25-110338.flv Camera Smart Modes - Galaxy S 4 (AT&T, SGH-i337)

http://serve.castfire.com/video/1702142/1702142_2013-04-25-110442.flv Camera/Camcorder Overview - Galaxy S 4 (AT&T, SGH-i337)

http://serve.castfire.com/video/1702150/1702150_2013-04-25-110650.flv Device Customization - Galaxy S 4 (AT&T, SGH-i337)

http://serve.castfire.com/video/1702154/1702154_2013-04-25-110654.flv Device Navigation - Galaxy S 4 (AT&T, SGH-i337)

http://serve.castfire.com/video/1702144/1702144_2013-04-25-110444.flv Easy Mode - Galaxy S 4 (AT&T, SGH-i337)

http://serve.castfire.com/video/1702158/1702158_2013-04-25-110658.flv Google Play: Downloading Apps - Galaxy S 4 (AT&T, SGH-i337)

http://serve.castfire.com/video/1702160/1702160_2013-04-25-110700.flv Lock Screen - Galaxy S 4 (AT&T, SGH-i337)

http://serve.castfire.com/video/1702296/1702296_2013-04-25-125736.flv S Health - Galaxy S 4 (AT&T, SGH-i337)

http://serve.castfire.com/video/1699644/1699644_2013-04-23-181044.flv Samsung Smart Switch - Galaxy S 4

http://serve.castfire.com/video/1702272/1702272_2013-04-25-123712.flv Setting Up Email: Personal and Corporate - Galaxy S 4 (AT&T, SGH-i337)

http://serve.castfire.com/video/1702156/1702156_2013-04-25-110656.flv Tips and Tricks - Galaxy S 4 (AT&T, SGH-i337)

http://serve.castfire.com/video/1702148/1702148_2013-04-25-110548.flv Using Multi Window - Galaxy S 4 (AT&T, SGH-i337)

http://serve.castfire.com/video/1707236/1707236_2013-04-29-084236.flv Account Setup: Facebook - Galaxy S 4 (Sprint, SPH-L720)

http://serve.castfire.com/video/1707240/1707240_2013-04-29-084340.flv Air Gesture - Galaxy S 4 (Sprint, SPH-L720)

http://serve.castfire.com/video/1707242/1707242_2013-04-29-084342.flv Air View - Galaxy S 4 (Sprint, SPH-L720)

http://serve.castfire.com/video/1707244/1707244_2013-04-29-084544.flv Camera Smart Modes - Galaxy S 4 (Sprint, SPH-L720)

http://serve.castfire.com/video/1707246/1707246_2013-04-29-084546.flv Camera/Camcorder Overview - Galaxy S 4 (Sprint, SPH-L720)

http://serve.castfire.com/video/1707290/1707290_2013-04-29-093630.flv Device Customization - Galaxy S 4 (Sprint, SPH-L720)

http://serve.castfire.com/video/1707250/1707250_2013-04-29-084650.flv Device Navigation - Galaxy S 4 (Sprint, SPH-L720)

http://serve.castfire.com/video/1707288/1707288_2013-04-29-093628.flv Easy Mode - Galaxy S 4 (Sprint SPH-L720)

http://serve.castfire.com/video/1707292/1707292_2013-04-29-093632.flv Google Play: Downloading Apps - Galaxy S 4 (Sprint, SPH-L720)

http://serve.castfire.com/video/1707318/1707318_2013-04-29-101718.flv S Health - Galaxy S 4 (Sprint, SPH-L720)

http://serve.castfire.com/video/1707248/1707248_2013-04-29-084648.flv Setting Up Wi-Fi and Bluetooth - Galaxy S 4 (Sprint, SPH-L720)

http://serve.castfire.com/video/1707338/1707338_2013-04-29-104238.flv Tips and Tricks - Galaxy S 4 (Sprint, SPH-L720)

http://serve.castfire.com/video/1707308/1707308_2013-04-29-100508.flv Using Multi Window - Galaxy S 4 (Sprint SPH-L720)

http://serve.castfire.com/video/1699636/1699636_2013-04-23-180636.flv Device Not Working Properly / Resetting Device - Galaxy Tab Troubleshooting Tips

http://serve.castfire.com/video/1699640/1699640_2013-04-23-180640.flv Short Battery Life or Slow Charging - Galaxy Tab Troubleshooting Tips

http://serve.castfire.com/video/1699638/1699638_2013-04-23-180638.flv Wi-Fi Network Not Working - Galaxy Tab Troubleshooting Tips

News & Alerts

Register Your Product

Get an extra 3 months on your warranty (not available for cell phones).

Register Now

Additional Support

Help with Your Samsung.com Order

If you’ve recently purchased a product directly from Samsung.com and need assistance, please follow the links below.

Track Your Order ›

Find out if your order shipped, change your address, and more.

See Your Order History ›

Log in to your Samsung.com account to see your purchases and status.

Read Our FAQs ›

If you have questions about your order, find the answers in our FAQ section.

Samsung Shopping Carts

Any Samsung Mobile accessories you add will appear in a separate cart. Each cart requires a separate checkout.

Product Cart ›

Mobile Accessories Cart ›

Cell Phone Accessories

Be Green, Recycle

Recycling not only helps save the planet it save space in your closet. Samsung makes it easy to be green.

Learn More

Contact Support

Live Chat
Technical Support
Other Ways to Contact Us
Energy Star Partner of the Year 2012