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Infinitely protected

Samsung Premium Care has you covered, from setup to troubleshooting to repair and replacement, with a team of experts ready to come to you to get it done, no matter what it is and no matter where you are. Get your first month of Samsung Premium Care free  when you get a Galaxy S8*

What do you need help with?

  • Audio & Sound Audio & Sound
  • Data & Backup Data & Backup
  • Display or Screen Display or Screen
  • Features & Specs Features & Specs
  • How To How To
  • Maintenance Maintenance
  • Network & Connectivity Network & Connectivity
  • Parts & Accessories Parts & Accessories
  • Ports & Connections Ports & Connections
  • Power & Battery Power & Battery
  • Software & Apps Software & Apps
  • Syncing & Transferring Syncing & Transferring

How would you like to contact us?

call us alt 1-800-SAMSUNG (1-800-726-7864)
Mon - Fri : 8AM -12 AM (EST) Sat - Sun : 9AM -11 PM (EST)
24 hour support available for mobile devices
  • Social Support

    Contact us on Twitter or Facebook and we'll reply with an answer to your question or issue.

  • Ask the Community

    Browse answers, ask questions and get solutions from other Samsung customers.

  • Chat with us

    Live Chat support with a Samsung product expert.

  • Send us an Email

    We’ll respond within 24 hours of your request.


*Limitations apply; visit http://www.samsung.com/us/support/premium-care/terms-and-conditions/ for full terms and conditions.


²Premium Care is free for the first 30 days. Samsung pays for Premium Care during this period. After the first 30 days, you must provide a credit card to continue this coverage at its regular price of $11.99 per month. For additional questions regarding Samsung Premium Care, please call 1-866-371-9501.

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Sign up and get 10% off your first order of $100 or more! Shop Samsung.com to find the best tech at the best prices and recieve news on our latest technology and exclusive offers.*

*Exclusion apply. Order must be a minimumm of $100 or more. Offer valid only for new Samsung.com customers. Must sign up for emails by 11/12/16. Promo code must be used by 11/19.

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