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A whole new kind of care 

With Samsung Premium Care, you get more than just protection for your Galaxy S8—you get a team of experts ready to come to you for setup, troubleshooting and replacements.  Get your first month of Samsung Premium Care free  when you get a Galaxy S8*

What do you need help with?

  • Audio & Sound Audio & Sound
  • Data & Backup Data & Backup
  • Display or Screen Display or Screen
  • Extend Battery Extend Battery
  • Features & Specs Features & Specs
  • How To How To
  • Maintenance Maintenance
  • Mobile Security Settings Mobile Security Settings
  • Monitor Battery Monitor Battery
  • Network & Connectivity Network & Connectivity
  • Parts & Accessories Parts & Accessories
  • Ports & Connections Ports & Connections
  • Power & Battery Power & Battery
  • Screen Mirroring Screen Mirroring
  • Screen Sharing Screen Sharing
  • Software & Apps Software & Apps
  • Syncing & Transferring Syncing & Transferring

How would you like to contact us?

call us alt 1-800-SAMSUNG (1-800-726-7864)
Mon - Fri : 8AM -12 AM (EST) Sat - Sun : 9AM -11 PM (EST)
24 hour support available for mobile devices
  • Social Support

    Contact us on Twitter or Facebook and we'll reply with an answer to your question or issue.

  • Ask the Community

    Browse answers, ask questions and get solutions from other Samsung customers.

  • Chat with us

    Live Chat support with a Samsung product expert.

  • Send us an Email

    We’ll respond within 24 hours of your request.


*Limitations apply; visit http://www.samsung.com/us/support/premium-care/terms-and-conditions/ for full terms and conditions.


²Premium Care is free for the first month. Samsung pays for Premium Care during this period. After the first month, you must provide a credit card to continue this coverage at its regular price of $11.99 per month. For additional questions regarding Samsung Premium Care, please call 1-866-371-9501.

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