Screen damage or Out of Warranty RepairSamsung offers certain out-of-warranty service for an accidental damage or mechanical failure after one year limited warranty period.
How does it work?A Samsung agent will help you ship your device(s) to our facility for a repair. It takes approximately 7 business day including transit time to be completed.
How to request a service?
- Call Us: 1-888-987-HELP
- Mon - Fri: 7 a.m. – 9 p.m. (CST)
- Sat: 9 a.m. – 6 p.m. (CST)
What does it cost?LCD Repair:
Galaxy S4 & S5: $149.00
Galaxy Note 3: $179.00
Mechanical Failure: $65.00 Eligible Models only
- *Due to a variety of models, please contact us to get a pricing and eligibility for your device.
- *Plus a $6.95 shipping fee.
- Fees are in USD and exclude local tax.