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AT&T Cell Phones: How Do I Backup Contacts, Messages and Reinstall Third Party Applications On My Infuse 4G (SGH-i997) Phone?

Backing Up and Restoring Your Information

Below you will find options to backup contacts, messages and help to reinstall third party applications.

Note:When you sync to your Google Gmail and Exchange Mail accounts, you are backing up your information. Google Gmail and Exchange Mail information on your device including contacts are stored remotely on the Google and Microsoft Exchange server.

 Follow the steps below to sync your information.


Contacts

  • AT&T Address Book
  1. From the Home screen, touch Applications > Contacts > Menu
  2. Touch More > Settings > AT&T Address Book.
  3. Confirm by selecting OK.
  4. Touch Accept to continue.

    To learn more about AT&T Address Book click here.

  • Save Contacts to SD Card

Export to SD Card

  1. From the Home screen, touch Applications > Contacts > Menu.
  2. Touch Import/Export > Export to SD card.
  3. Confirm export by selecting OK.

Import to SD Card

  1. From the Home screen, touch Applications > Contacts > Menu.
  2. Touch Import/Export > Import from SD card.
  3. Touch Phone to save the contacts to the phone memory.
  • Google Gmail
  1. From the Home screen, press the Menu button > Settings > Accounts & Sync.
  2. Touch your Google account to display the Data & synchronization screen.
  3. To sync your Gmail, Calendar or Contacts, touch the setting to enable synchronization, a check mark appears in the check box.
  4. Press the Menu button > Sync now.
  • Exchange Mail
  1. From the Home screen, press the Menu button > Settings > Accounts & Sync.
  2. Touch your Exchange Mail account to display the Data & synchronization screen.
  3. To sync your Email, Calendar or Contacts, touch the setting to enable synchronization, a check mark appears in the check box.
  4. Touch Menu > Sync now.

Text Messages

Text messages will be lost. To save an important text message, you can copy it to your SIM card and restore it after the Update.

  • Copy messages to SIM
    1. From the Home screen, touch Applications > Messaging.
    2. Select the text message that you want to save.
    3. Press and hold the text message.  Touch Copy to SIM.
  • Restore Messages to the Phone
    1. From the Home screen, touch Applications > Messaging > Menu > Settings.
    2. Touch Manage SIM card messages.
    3. Select text message that you want to save.
    4. Press and hold the text message.  Touch Copy to Phone memory..  

Applications

Any installed applications downloaded from the Android market must be re-installed. To re-download Paid applications that you have purchased, follow the steps below.

    1. From the Home screen, touch Applications >Market > Menu > My Apps.  
    2. If prompted, sign in with your Google account credentials.
    3. Paid applications will populate in the list shown.
      • To re-download Free applications you can visit www.market.android.com and log-in with your Google account information. All previously downloaded applications are listed in My Library.

For more information on the SGH-i997 (Infuse 4G), a phone, please click the banner below.

Samsung Infuse 4G 


 

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