One Of My Speakers Is Not Working

The easiest way to pin-point the problem speaker is to swap the speaker with another speaker that is working, this will help determine if the problem is with the speaker, the speaker cable, or the speaker output port on the HTS.

  • Solution

    The easiest way to pin-point the problem speaker is to swap the speaker with another speaker that is working, this will help determine if the problem is with the speaker, the speaker cable, or the speaker output port on the HTS.

      • If the speaker port on the HTS is failing you can create an online service request by clicking here. You can also contact the Samsung Customer Care Center at 1-800-SAMSUNG (1-800-726-7864).
      • If the speaker cable is failing you can often find replacement cables at local electronic stores, from online retailers, or from www.samsungparts.com.
      • If the speaker is failing and your HTS is under the one year warranty please contact us directly for a replacement. If your HTS is out of the warranty replacement speakers are available from www.samsungparts.com.

    Please have your model and serial number available when you call.

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