What Are The Required Steps To Upgrade To Windows Phone 6.5 For My SCH-i220 Code On Windows XP?

Samsung has released a software upgrade for the SCH-i220, which is recommended to be installed. This update includes software additions/enhancements/corrections. The upgrade may take up to 10 minutes to complete if the system is already set up.

This upgrade contains several enhancements and features. Highlights are listed below.

  • Update includes an upgrade to Windows Phone 6.5.
  • Samsung Wizpro GUI (User interface) is upgraded.

  • Upgrading to Window 6.5

    Before Downloading End User Upgrade Tool, please read all documentation.

    * * * WARNING * * *You will be unable to use the SCH-i220 during the upgrade process.

    Software Upgrade Tool For Windows XP Operating System

    This Upgrade Tool will Only Function on Operating Systems Running 32-bit Microsoft Windows XP Service Pack 2 or later.

    1. Click here to go to the SCH-i220 XP Upgrade Tool
    2. Click Save and save the file to a specified location.

    This Upgrade Tool will Only Function on Operating Systems Running 32-bit Microsoft Windows XP Service Pack 2 or later.

    1. Click here to go to the SCH-i220 XP Upgrade Tool
    2. Click Save and save the file to a specified location.

    This Upgrade Tool will Only Function on Operating Systems Running 32-bit Microsoft Windows XP Service Pack 2 or later.

    1. Click here to go to the SCH-i220 XP Upgrade Tool
    2. Click Save and save the file to a specified location.

    IMPORTANT INFORMATION

    The Upgrade Process Will Erase ALL User Data From The Device.  
     Please Ensure that All Critical Information has Been Backed Up Before Applying this Upgrade.

    • Any installed programs and/or updates will need to be re-installed after applying this upgrade.
    • This Upgrade Tool is Not Compatible with any Other Product.

    Update Process Overview

    • Installation Of Microsoft ActiveSync 4.5
    • Backup Data from the SCH-i220 to the Computer Using ActiveSync 4.5
    • Downloading of the Software Upgrade to the Phone
    • Verification of the Phone's Software Version

    Step One:
    Install Microsoft ActiveSync V4.5 On The Computer

    For information on installing ActiveSync 4.5, Please Refer to the Following Article:
    NOTE:  Please allow Pop-ups on this page.  The link below will open in a new window.

    Step Two:
    Backup Data From The SCH-i220 To The Computer Using ActiveSync 4.5

    • Attach the USB cable from the computer to the handset. You may see notifications indicating device driver installation. This is normal.  
    • If not previously done, create a standard partnership between the computer and the SCH-i220.
    • Select the items you wish to backup and allow the synchronization to complete.
    • When synchronization is complete and the selected data has been verified to have been successfully synchronized into Microsoft Outlook, Continue to step three.

    If you utilize File Encryption on the handset, please ensure data is relocated off the device and card to a desktop PC. Otherwise, there is no way to recover the cipher key after the flash thus your data can no longer be read.

    Step Three:
    Begin Software Update Process

    1. Please close all open programs.
    2. Start the Upgrade Software by double clicking the SCH-i220 User Upgrade Tool v1.0.1.2.
    3. Read over the EULA, accept the terms, and click Next.
    4. Please read “What You Need to Know” section, click Continue to start upgrade process.
    5. Please verify that all user data has been backed up and proceed by clicking Continue.
    6. Since we have backed up all desired data previously, we can continue with the update. Click Yes
    7. Windows Mobile 6.5 upgrade is being applied. Actual upgrade  time will vary depending upon local conditions. However, it may take up to 10 minutes to complete.
      (Your handset may be inoperable if you Disconnect /Power Off your Handset or Stop the Upgrade  Process while installation is in progress).
    8. The upgrade has now been completed. Click on the Finish to terminate the Upgrade Tool.
    9. At this time your handset should be powered on and synced with ActiveSync 4.5 to restore previously saved data.

      When your device reboots successfully, the upgrade procedure is nearly finished.

     

    Step Four:
    Verifying The SCH-i220 Software Version

    After completion of the upgrade, please verify the software on the phone is accurate.

    • Check Windows Phone Version:
      • Start> Settings> About>
        • Windows Mobile 6.5 Standard should display.
    • To check the software version on the handset, click Start > Settings > Phone Information
      • The PDA version should show S:i220.1.0M.DE28.21892
      • The PHONE version should show S:i220.1.0M.DE28
  • Supplemental FAQs

    Is The Upgrade For My SCH-i220 Free Of Charge?

    • At this time, the update is free for SCH-i220.

    How Long Will The Upgrade Be Available For Free On My SCH-i220?

    • Currently, there is no plan to remove the upgrade after this initial release.

    If I Have Problems Updating My SCH-i220, Can I Take It To My Local Metro PCS store?

    • Samsung Technical Care & MetroPCS are here to help with the upgrade. Please contact 888-987-4357 or 888-863-8768 respectively.

    If I Decide I Do Not Like The Update For My SCH-i220, Can I Reload the previous Software?

    • It is not recommended to regress backwards to a previous software load.  Any attempts to perform a regression may render the handset inoperable.

    Can The Upgrade Process Be Completed Using x64-bit Microsoft Operating Systems?

    • Currently, the Upgrade Process is not compatible with 64-bit Microsoft operating systems.

    What Can I Do If The Upgrade Tool Cannot Establish A Communication With My Mobile Device?

    • Ensure device is turned ON.
    • Plug the USB cable into the computer and connect the other end to the phone.
      1. You should see the ActiveSync connection icon.
      2. If the icon is grayed out or has an X on it. ActiveSync has not detected your device.
      3. Change the ActiveSync connection settings.
        1. Open the connection settings menu.
          • Open ActiveSync/Select File/Select Connection Settings.
        2. Ensure a checkmark is located in the box for Allow USB Connections.
      4. Troubleshooting
        1. If you cannot connect to ActiveSync after performing the instructions above, please try following the steps below.
          • Remove the data cable from the phone and reconnect it.
          • Remove the data cable from the computer and reconnect it into a different USB port.
          • Power cycle the handset. (OFF/ON)

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