How Do I Delete All Of My Personal Information From My SCH-U450 (Intensity) Phone?

To remove personal information from the handset simply restore the handset to the factory default settings. However, you may want to move all pictures, videos, ringtones, music, sounds and contacts to a memory card before restoring the handset.

    All pictures, videos, ringtones, music, sounds and downloaded content will be permanently deleted when restoring the handset to the default settings.  

  • Move All Personal Information to a MicroSD™ Card

    To move all pictures, videos, ringtones, music, sounds and contacts to the memory card follow the steps below:

    1. From the standby screen, press OK for Menu
    2. Select Settings & Tools (9)
    3. Select Memory (8)
    4. Select Phone Memory (2)
    5. Select Move All To Card (7)
    6. With Yes highlighted press OK to move all to the Memory Card
  • Restore Device to Factory Default Settings

    Restoring the handset will permanently Delete All Data, including Contacts

    To restore the handset to the factory default settings follow the steps below:

    1. While in standby mode, press OK for Menu
    2. Select Settings & Tools (9)
    3. Select Phone Settings (6)
    4. Select Security (9)
    5. Enter the lock code, default password is the last 4 digits of cell phone number, unless it has been changed, then press OK
    6. Select Restore Phone (5)
    7. Highlight Yes, using the navigation keys
    8. Press OK to confirm resetting the handset
    9. Press OK at the re-program the phone screen
    10. Enter the lock code again, default password is the last 4 digits of cell phone number, unless it has been changed
    11. Press OK to confirm restoring the handset to the factory default settings

    Note: Press *228 and SEND after the power cycle to re-program the phone

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