How Do I Delete All Of My Personal Information From My SCH-U310 (Knack) Phone?

Follow the steps below to delete all of your personal information from your phone.

  • Delete All Calendar Events
    1. While in standby mode, press the left soft key for Menu
    2. Select Tools (4)
    3. Select Calendar (1)
    4. Press the right soft key for Options
    5. Select Erase All (6)
    6. Press the left soft key for Yes to confirm the deletion of All Calendar Events
  • Delete All Contacts
    1. While in standby mode, press the right soft key for Contacts
    2. Press the right soft key for Options
    3. Select Erase All (2)
    4. Press the left soft key for Yes to confirm deleting All Contacts
  • Delete All Call Logs
    1. While in standby mode, press the left soft key for Menu
    2. Select Recent Calls (2)
    3. Select All Calls (4)
    4. Highlight the desired Recent Call, using the navigation keys
    5. Press the right soft for Options
    6. Select Erase All (4)
    7. Press the left soft key for Yes to confirm the deletion of the call logs
  • Delete All Messages
    1. While in standby mode, press the left soft key for Menu
    2. Select Messaging (3)
    3. Select the message location from the following:
      • Inbox (3)
      • Drafts (4)
      • Sent (5)
    4. Highlight the message to delete, using the navigation keys
    5. Press the right soft key for Options
    6. Select Erase Inbox, Erase Drafts or Erase Sent
    7. Press the left soft key for Yes to confirm the deletion of All the messages from the location

    Note: Locked Messages cannot be deleted

  • Reset Factory Defaults

    The Reset Phone option will erase all user data, including all contact entries and messages!

    1. While in standby mode, press the left soft key for Menu
    2. Select Settings (5)
    3. Select Phone Settings (2)
    4. Select Advanced (6)
    5. Select Reset Phone (6)
    6. Press the left soft key for Yes to confirm resetting the handset to factory default settings
    7. Note the message displayed then press the left soft key for OK
    8. Enter the lock code (0000 or last four digits of your number) then press the left soft key for OK

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