1. Home
  2. /
  3. How Do I Insert Or Remove The Battery (Cover) From My Samsung Reality™ (SCH-u370) Phone?

How Do I Insert Or Remove The Battery (Cover) From My Samsung Reality™ (SCH-u370) Phone?

To insert or remove the battery and/or cover from phone, follow the steps and diagrams below:

You must unplug the Travel Adapter (if it is connected) before removing the battery from the phone during charging to avoid damage.

Remove Battery

  1. Press and hold the red END key  to turn off the phone (if on).

  2. Remove the battery cover by pulling it up using the slot provided, while lifting the cover up and away from the phone.

    Samsung Reality_Lift back cover
  3. Lift the battery up (1) and away from the phone, bottom end first (2), as shown above.

    Samsung Reality_Lift Battery

Insert Battery

Fully charge the battery before you use the phone for the first time, otherwise this could damage the battery.

  1. Insert the top end of the battery first, matching the gold contacts on the inside of the battery to those on the phone (1).

  2. Press lightly on the bottom end of the battery down into the phone until it slips into place (2), as shown below.

    Samsung Reality_Open back cover
  3. Align the cover and press it firmly into place, being sure it snaps into place at the corners.

    Samsung Reality_Insert Battery

Was this content helpful?

Samsung Customer Service

Samsung Customer Service

Need a repair for your Samsung Smartphone or Tablet?

Visit a Customer Service Location for hands-on service and expert advice.

How would you like to contact us?

call us alt 1-800-SAMSUNG (1-800-726-7864)
Mon - Fri : 8AM -12 AM (EST) Sat - Sun : 9AM -11 PM (EST)
24 hour support available for mobile devices
  • Social Support

    Contact us on Twitter or Facebook and we'll reply with an answer to your question or issue.

  • Ask the Community

    Browse answers, ask questions and get solutions from other Samsung customers.

  • Chat with us

    Live Chat support with a Samsung product expert.

  • Send us an Email

    We’ll respond within 24 hours of your request.