Can I Increase the Call Volume on my Samsung Galaxy Note II?

Follow the steps below to increase your call volume.

  • Increase Call Volume

    When you are on an active call, you can adjust the call volume with the dedicated Volume keys on the side of the device. Touch Extra volume  from the active call screen to increase the volume level. When the feature is on, the icon will appear green  .


    If the audio quality is still not what you would like it to be, you can touch Noise reduction  to turn off the feature.

  • Personalize Call Sound

    Touch Phone  > Menu  > Call settings  > Personalize call sound, and choose Adapt Sound, Soft sound, Clear sound, or Off.


    If you select Adapt Sound, the device will guide you through customizing an optimal call sound. Before starting, we recommend you close all multimedia applications, be in a quiet environment, and have a compatible earphone connected. The device will play a beep; touch Hear if you hear the sound. If you cannot hear the sound, touch Cannot hear. Once completed, touch Done to save your personalized call sound.


    To turn on the personalized call sound, on an active call, touch  and touch Adapt Sound.


    Note: Please turn off the Extra volume feature and disconnect any earphones prior to using the personalized call sound option. You can also access Call settings from the Home screen. Touch Menu  > Settings  > My device  > Call  .

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