What do I do when S Educate stops working or freezes?

  • Galaxy Tablets

    When S Educate does not respond to your commands:

    Tap Settings > Application manager > Downloaded tab > S Educate > Force stop

    The app is killed.

  • Galaxy Smartphones

    When S Educate does not respond to your commands:

    Tap Settings > General (or More) tab > Application manager > Downloaded > S Educate > Force stop.

    The app is killed.

    Send an email to: s-educate-help@sisa.samsung.com with as much information as possible (e.g., device type, S Educate app version, action you were performing) and launch S Educate again to retry your action

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