How do I Upgrade the Firmware for my device using Kies 3?

    Visit www.samsung.com/us/support/ and locate your specific device for detailed upgrade instructions. An update may not be available for your device due to wireless-service-provider limitations, lack of update, or unsupported models.  

Upgrading Your Firmware
  1. Connect your device to your computer using the USB cable. Firmware upgrades are available only when you connect your device via the USB port.
  2. Open Kies. When a new version of firmware is available, you will see a notice on the Basic information tab.
  3. Click Firmware upgrade to start the upgrade process.



    Note: A pop-up message may also be displayed when you connect your device to Kies.

  4. You will be taken through the backup process to preserve all of your data.

For support using Kies 2.6, please click here.

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