Visit www.samsung.com/us/support/ and locate your specific device for detailed upgrade instructions. An update may not be available for your device due to wireless-service-provider limitations, lack of update, or unsupported models.
How do I Upgrade the Firmware for my device using Kies 3?
Upgrading Your Firmware
- Connect your device to your computer using the USB cable. Firmware upgrades are available only when you connect your device via the USB port.
- Open Kies. When a new version of firmware is available, you will see a notice on the Basic information tab.
- Click Firmware upgrade to start the upgrade process.
Note: A pop-up message may also be displayed when you connect your device to Kies.
- You will be taken through the backup process to preserve all of your data.
For support using Kies 2.6, please click here.
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