How to discharge or cold boot your Samsung TV

TV power unplugged for 30 secs

Over time your TV can run low on memory, or a residual electrical charge can build up in your TV. This can result in some funky glitches like an app that stops responding, the menu not opening, or just taking a long time to turn on. Discharging or cold booting your TV drains the charge and resets the main board. If something really weird is happening, try this: with the TV on, press and hold the power button on your Samsung TV remote until the TV turns off and back on. When the TV comes back on, everything should be back to normal.

If you don't have your Samsung remote, there's another way you can discharge your TV. With the TV turned on, unplug it for 30 seconds, and then plug it back in. After you plug it back in and turn it on, your TV should be fine.

If this doesn't fix the problem, please contact us.

samsung logo action minus
Contact us
We're here for you.
Was this content helpful?
We're here for you

Contact Samsung Support

Contact us online through chat and get support from an expert on your computer, mobile device or tablet. Support is also available on your mobile device through the Samsung Members App.
Table of contents