Product Support

Product Support

For questions about your Samsung product, we're ready to help.

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Product Support

For media relations inquiries, please contact our Public Relations team.

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Corporate & Affiliates

Product Support

You can contact Samsung Electronics U.S.A. or other affiliated companies directly.

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Product Support

Please e-mail us with any questions or feedback about our website.

Please use Product Support for questions or issues regarding products.

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Call Product Support
  • Consumer Products
    Mobile phones
    1-888-987-HELP(4357)
    Mon - Fri : 7am - 9pm (CST)
    Sat : 9am - 6pm (CST)
    Samsung Apps
    Call 1-888-899-7609
    Mon. - Sun. 9am - Midnight (EST)
    Laptop, Printer, Galaxy Tabs (WiFi only)
    1-800-SAMSUNG (1-800-726-7864)
    Mon - Sun : 24hrs
    All other Products
    1-800-SAMSUNG (1-800-726-7864)
    Mon - Fri: 8am - Midnight (EST)
    Sat - Sun: 9am - 11pm (EST)
    Hearing-Impaired (TTY)
    1-888-899-7608
    Mon - Sun : 9am - 6pm (EST)
    Hard Disk Drives
    1-800-732-4283
  • Business Products
    IT Products for Business
    1-866-SAM4BIZ(726-4249)
    Mon - Fri : 9am - 9pm (EST)
    All other products
    1-800-SAMSUNG (1-800-726-7864)
    Mon - Sun : 9am - 9pm (EST)
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Corporate & Affiliates
  • Samsung Elec.USA

    SAMSUNG Electronics America

    SAMSUNG Telecommunication America

    SAMSUNG Information Systems America

    SAMSUNG Semiconductor,Inc.

    SAMSUNG Austin Semiconductor

    SAMSUNG wireless infrastruct

    Samsung affiliated companies

    Digital display

    Mobile display & energy

    Integrated electronic components

    Display materials

    Nano powder

    Ceramics

    Business software

    Semiconductor system

    IT consumables

    Insurance

    Securities/ credit card

  • Contact Information for Samsung Electronics America
    In the USA, for product information contact :
    Consumer Electronics

    85 Challenger Road

    Ridgefield Park,NJ. 07660

    Tel: 1800-SAMSUNG (726-7864)

    In the US, for technical support contact :
    Samsung North American Contact Center

    Tel: 1800-SAMSUNG (726-7864)

    Fax: 864-752-1632

  • Contact Information for SAMSUNG telecommunication america
    In USA, for product information contact :
    SAMSUNG Telecommunications America Inc.

    1301 East Lookout Drive

    Richardson, TX 75082

    Tel: 972-761-7000

    In Canada, for product information contact :
    SAMSUNG Electronics Canada, Inc.

    7037 Financial Drive

    Mississauga, Ontario L5N 6R3

    Tel: 905-542-3535

    Fax: 905-542-3835

    In the US, for technical support contact :
    SAMSUNG Customer Care Center

    Tel: 1-888-987-4357

    In Canada, for technical support contact :
    SAMSUNG Canada Service

    Tel: 905-542-3837

    Fax: 905-542-1199

    Tel: 905-542-3535

    Within Canada Only: 1-800-SAMSUNG (800-726-7864)

  • Contact Information for SAMSUNG information Systems America
    For product and sales and marketing information :
    SAMSUNG Information Systems America,

    Inc. (SISA)

    75 W. Plumeria Dr.

    San Jose, CA 95134

    Tel : 1-408-544-5700

    Fax : 1-408-544-5924

    For technical support:
    Far East Service Corp.

    25 East Union Ave.

    East Rutherford, NJ 07073

    Tel : 1-800-SAMSUNG

    Fax : 1-201-935-2520 / 2664

  • Contact Information for SAMSUNG semiconductor, Inc.
    For product and sales and marketing information :
    SAMSUNG Semiconductor, Inc.

    3655 North First Street

    San Jose, CA. 95134

    Tel: 1-408-544-4000

    Fax: 1-408-544-4980

  • Contact Information for SAMSUNG Austin Semiconductor
    For product and sales and marketing information :
    SAMSUNG austin semiconductor

    12100 Samsung Boulevard

    Austin, TX 78754

    (512)672-1000

  • Contact Information for SAMSUNG Wireless Infrastructure
    For product and sales and marketing information :
    For Technical Support - North America

    SAMSUNG wireless systems :

    Product Support