Product: Mobile > Cell Phones > AT&T Cell Phones > SGH-X427
Why Does My SGH-x427 Not Go To Voice Mail?
This indicates your call forwarding is disabled. This can be enabled by pressing the following while in standby mode::
If this does not correct the issue, please contact Cingular to have them check the account. Verify the number of rings set on the account, before a call goes to Voice Mail, if the account is provisioned with a setting of 0 (zero) rings, the call will not go to voice mail. Cingular can be reached by dialing toll free 1-866-246-4852 to speak with a Customer Service Representative.
For more information on the SGH-x427 click here.