Product: Mobile > Cell Phones > Sprint Cell Phones > SPH-I500SS
Where Can I Obtain The Software Required To Synchronize Information From My i500 To My Computer?
NOTE: This response applies specifically to the following list of phones: I500 (If your model is not listed here, please see the links below for instructions pertaining to your specific model.)
Please find the drivers needed in the link above. This is approximately a 5.5MB download.
Once you have obtained the driver, you can also obtain the Palm Desktop software from the PalmOne site at the link below. The newest version will work for your I500. Follow the directions for downloading the software, the direct link: http://www.palm.com/us/software/desktop/
The i500 will sync as long as the Apple/MAC computer has built in USB and Palm 4.2.1 for Mac, or newer installed.
Running OS X or greater, verify the most current version of PalmDesktop, Version 4.2.1 is being used. If not, it can be downloaded from the PalmOne website. Follow the directions for downloading the software from http://www.palm.com/us/software/desktop/mac.html
Please Note: When prompted for which model you have, choose any version of Palm from Palm III to Palm VII to receive the proper version of the software, then select the operating system being used on the connecting PC.
Once the software is installed, the cradle should be connected to the computer and the "phone" portion of the device turned off. With the device open, the unit should sync without any issues.
For more information on the SPH-i500 click here.