Product: Mobile > Cell Phones > Sprint Cell Phones > SPH-I500SS
When Syncing My SPH-i500 Tasks from Outlook / Palm Desktop I Receive Fatal Errors, How Do I Fix This?
If the SPH-i500 returns a fatal error when attempting to mark a Task item as complete or when trying to add a new task, there might be a task item that exceeds the maximum size limit of 4 kb.
The SPH-I500 has a maximum size limit on Task Items from Palm Desktop or Outlook of 4 kb. Any tasks larger than 4 Kb will cause the device to return a fatal error when attempting to mark a task as completed or when attempting to create a new task on the device.
To resolve the issue and to avoid this problem in the future, remove all tasks larger than 4 kb from the task lists inside Outlook or Palm Desktop and synchronize the device again. The device should now work correctly and no longer return a fatal error when marking a task complete or adding new tasks. Additionally, avoiding tasks of 4kb or larger in the future should eliminate the problem from occurring again.
For more information on the SPH-i500 click here.