Product: Home Appliances > Washers & Dryers > Washers
When you move your washer, first replace the shipping bolts that were originally in the back of the washer. This keeps the drum from moving inside the washer and protects it from damage. Also, make sure your washer is placed in the moving van upright. Shipping your washer on its side, front, or back can damage it.
When you install your washer in your new home, most likely you will have to level and balance it. Also, make sure you take out the shipping bolts before using the washer at your new location.
Note: If shipping bolts are misplaced visit www.samsungparts.com and type the words "shipping bolt" (without quotations) into the keyword search bar. Then click on "GO." A list containing your shipping bolts will be populated. You will then be able to order them online or over the phone at:
800.627.4368 ( Mon - Fri 9:00 AM ~ 8:30 PM EST )