Sprint Cell Phones: My I500 Is Constantly Locking Up Or Getting Fatal Errors. What Should I Do?
My I500 Is Constantly Locking Up Or Getting Fatal Errors. What Should I Do?
You need to make a copy of your backup folder and
perform a hard reset on your phone. To perform the operation:
on your MY COMPUTER icon. Click on C: Drive/Program Files/Palm folder/Username
(username is the folder created for your user profile.)
Right click on the
Backup folder and select Copy. Paste the folder to the desktop.
C:\Program Files\Palm\Username\Backup. Right click and select Select All .
Press the Delete key. Confirm the delete by pressing Enter.
THE NEXT STEP WILL
ERASE ALL DATA ON THE PHONE, make sure that the Backup folder was copied
correctly in the steps above.
Unscrew the stylus to reveal the reset tool.
Perform a hard reset on the phone by pressing and holding the phone button and
then using the reset tool to press the reset button located on the bottom of
the phone. Release the reset button and then the phone button. Press the
navigation key up to select Yes.
Place the device back in the cradle and
press the HotSync button.
After a successful HotSync, install your third
party applications one at a time from the backup menu copied to the desktop
using the Palm Installer.