Product : Washers & Dryers > Washers > WF337AAG
Important: If the odor seems to be a burning smell from a mechanical or electrical component, you need to get your washer serviced. Unplug the washer, and then click the "Create Online Service Request" button below to initiate the service process.
When moisture is trapped in a dark place, it promotes the growth of bacteria, mold, and mildew that cause unpleasant odors. This can happen anywhere and in any space that seals in moisture. For this reason, preventative maintenance is required on all front load washers across the market.
To prevent and eliminate odor(s) in the washing machine, perform/verify the following:
Warning: Never run Pure Cycle with anything in the tub as this can damage the washer.
Note: Only select models have the Silver Care feature. This feature is no longer available on Samsung washing machines.