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Data & Backup
How do I Insert or Remove the microSD Card for My Galaxy J3?
Insert the microSD Card Gently pull the cover off the device, using the slot on the side. Lift the cover up and away from the device. Remove your device's battery. Carefully slide...READ MORE
Setting up Mobile HotSpot or Tethering Features on the Galaxy Core Prime
Turn On the Hotspot From the Home screen, touch Apps. Touch Settings. Touch Hotspot and Tethering . Touch Hotspot. Touch the slider to turn Hotspot on. Touch the slider to turn...READ MORE
Find Your Phone's IMEI or Serial Number
Other Ways to Find the IMEI or Serial Number The Back of your Device: If you have a removable battery, look under or below the battery for the phone's IMEI or Serial Number. The...READ MORE
Features & Specs
Galaxy J3 - What do I do if I Forget my Screen Lock Password on my Samsung Galaxy J3?
Unlock your Device If you forgot your screen lock password, you can unlock your device using your computer. Go to Find My Mobileand log in using your Samsung account. Find and...READ MORE
An interactive demo that guides you through the features of your device.LAUNCH DEMO
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