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Tips, articles, and ideas to help you get the most out of your mobile device.

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Showing 1-25 of 145 Matching Results

  • What is Kies 2.6 Lite Mode, and what can I do when using it?

    Kies Lite Mode Kies Lite mode launches the Kies application with a reduced set of features. It uses fewer system resources and lets some key features of Kies run more efficiently. Using Kies Lite mode, you can access and use these features more quickly: Firmware Upgrade, Sync Data, Backup, and [FAQs]

  • What are the different Indicator Icons on my Samsung Galaxy S® (Android version 4.4.2, KitKat)?

    Enter keyword bars Signal Strength icon Signal Strength: The greater the number of bars, the stronger the signal. no signal No Signal icon No Signal: No service is available. sim card, x No SIM Card icon SIM Card: No SIM card installed in the device. sim card, [FAQs]

  • What is Reactivation Lock and how do I use it?

    Reactivation_Lock [How-To Guide]

  • I can connect to Wi-Fi®, but have no Internet or data on my Samsung device.

    If you have successfully connected to a Wi-Fi network but have no connectivity (data), such as being able to browse a website or synchronize your accounts, follow the steps below to troubleshoot your connectivity issues. Check Signal Strength On your mobile device, check the signal strength [FAQs]

  • My Wi-Fi® connection drops on my Samsung device.

    Poor or Unstable Wi-Fi ® Connection If you are experiencing unstable or dropped Wi-Fi connections, follow the general troubleshooting below. Check Signal Strength On your mobile device, check the signal strength of the Wi-Fi network, located at the top-right of the screen (see image below [FAQs]

  • I cannot connect to Wi-Fi® on my Samsung device.

    To use the Wi-Fi feature, you need access to a wireless access point or mobile hotspot, commonly known as a Wi-Fi network. If you are experiencing issues connecting to a Wi-Fi network, follow the general troubleshooting below. Turn On and Connect to a Wi-Fi Network From the Home screen, [FAQs]

  • How Do I Connect My Mobile Device To My HDTV With The HDMI Smart Adapter?

    HDMI Smart Adapter The HDTV Smart Adapter* supports HD signals up to 1080p and can connect directly to your home theater or monitor using a standard HDMI cable (HDMI cable not included). * Not all devices are compatible with the HDMI smart adapter. Using HDTV Adapter The HDTV Adapter allows [FAQs]

  • I am am unable to find the Kies Air application?

    Kies Air Keis Air is no longer supported for use with Samsung Mobile products. We highly recommend Samsung SideSync and Smart Switch as replacements. Samsung SmartSwitch™ Samsung Smart Switch™ seamlessly transfers contacts, photos, music, videos, messages, notes, calendar and more to your [FAQs]

  • When will my device receive the latest KitKat 4.4 software update?

    Android KitKat (4.4) Android KitKat Samsung, Google and the carrier partners are working together to upgrade devices to Android 4.4 KitKat as quickly and as smoothly as possible. Specific models that will receive the KitKat update include the following devices. What [FAQs]

  • Using a microSD Card with your Samsung Device

    microSD FAQs and Troubleshooting The microSD card is an important and sometimes overlooked accessory for your Samsung Galaxy Device. MicroSD cards allow for expanded storage for a low cost. Due to their popularity many people actually select a device based upon the availability of this [FAQs]

  • Where can I get support for Kies 3?

    Kies 3 Kies 3 lets you conveniently access multimedia content such as photos, music, or movies from a single application. You can play, edit, or share multimedia from Kies by connecting a Samsung device to your computer; you can synchronize contacts and calendar events from your computer to [FAQs]

  • Where can I get support for Kies 2.6?

    Kies 2.6 Kies lets you conveniently access multimedia content such as photos, music, or movies from a single application. You can play, edit, or share multimedia from Kies by connecting a Samsung device to your computer; you can synchronize contacts and calendar events from your computer to [FAQs]

  • How do I connect my PC to my device using Kies?

    Connect to Kies Connect your device to Kies using the USB data cable or Kies via Wi-Fi ® . USB Data Cable Most Samsung smartphones and tablets can connect to Kies using the data cable that came with the device. Connect the USB cable to a compatible USB port on your computer. Connect [FAQs]

  • How do I Sync my Outlook® Tasks (To-Do List) to my device with Kies 2.6?

    Sync Tasks with Your Computer You can sync tasks between your computer and your device. Connect the device to your computer. Open Kies. Click the Sync tab. Click the Sync Tab Mark the checkbox next to Sync Tasks with Outlook. Mark Sync To Do with Outlook Select All To Do to sync all [FAQs]

  • How do I Restore a Backup created with Kies 2.6 using Kies 3?

    Restore a Backup Created with Kies 2.6 You can transfer backups you created in Kies 2.6 to your device using Kies 3. Note: Backup options may vary depending on your device. Locating Kies 2.6 Backup Files Connect your device to your computer. Open Kies 3 and click the Back up/Restore tab. [FAQs]

  • How do I Back Up and Restore my device using Kies 3?

    Back Up and Restore You can create backups of the content on your device, letting you restore data quickly and easily. You can back up the following content from your device: Contacts, S Note™, Message, S Planner (calendar events), Call log, S Health™, Videos (internal memory), Music (internal [FAQs]

  • How can I Change the Firmware Upgrade Settings in Kies 2.6?

    Adjust Your Device Firmware Upgrade Settings You can adjust how Kies 2.6 handles available device firmware updates for Samsung devices you have connected to Kies. Click Tools > Firmware upgrade settings, and mark the checkbox next to Latest firmware auto-download. Click OK Select your [FAQs]

  • How do I Create and Manage Playlists in Kies 2.6?

    Create and Manage Playlists You can create, edit, and transfer playlists in Kies 2.6. Create Playlists You can create a music playlist for your connected device or for use in your Kies library. You can also create a video playlist for use in your Kies library. Hover over Music or Videos [FAQs]

  • How do I Update the Kies 2.6 program?

    Updating the Kies Application From time to time, Samsung will release updates to the Kies 2.6 application. These updates add support for new devices, contain bug fixes, and can also contain new features. To check for updates to the Kies application, click Help > Check for updates (when using [FAQs]

  • How do I Connect my Device to Kies 2.6?

    Connect to Kies Connect your device to Kies 2.6 using the USB data cable. Getting Started Prior to connecting your device to your PC, review the following information to ensure your connection runs smoothly. Ensure that there is only one version of Kies downloaded onto your PC. Close all [FAQs]

  • How do I Play Music using Kies 3?

    Play Music You can play music stored on your connected device or play music you have added to your Kies 3 library. Kies 3 can play the following music file formats: 3GA, AMR, ASF, FLAC, MP3, MP4, OGG, WAV, and WMA. Play Music on a Connected Device To play music stored on a device connected [FAQs]

  • How do I Change the Location of the Default Folder for Kies 3?

    Selecting the Default Kies 3 Folder You can change the default location where Kies stores media you add to your Kies 3 library. Click Tools > Preferences (Kies > Preferences when using a Mac ® ), and click Change under Folder location. Browse to the desired location on your computer, and click [FAQs]

  • How do I Sync my Outlook® Tasks to my device with Kies 3?

    Sync Tasks with Your Computer You can sync tasks between your computer and your device. Note: This feature is not available when using Kies for Mac ® . Connect the device to your computer. Open Kies 3. Click the Sync tab. Click the Sync Tab Mark the checkbox next to Sync Tasks with [FAQs]

  • How do I Search the Library for content using a keyword in Kies 3?

    Search Each Kies 3 content library allows you to search within that library. The search box is in the top-right corner of the window. Click the search box and enter your search term. As you type, matching results will be displayed. The search is executed only in the library you are viewing. [FAQs]

  • How do I View and Manage Samsung Story Albums with Kies 2.6?

    Samsung Story Album Kies provides you with access to view story albums stored on your device. Note: This feature is available only for Windows ® . Installing Story Album Viewer Story Album Viewer is not installed on your computer until you request it. To install Story Album Viewer: Open [FAQs]

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