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The serial number is located on the right side of the air conditioner. Note: If the complete serial number is not visible when the air conditioner is installed in a window, you can also find it behind the front panel.
Rattling noises are usually caused by loose mounting hardware. Please check all mounting hardware such as panel side vents, and outside leveling brackets if equipped.
If the smell of food is produced when running the air conditioner, this is the result of cooking while the unit is running. Changing or cleaning the filters can eliminate or suppress the smell. Additionally, using air fresheners that attach to the vents will eliminate and/or mask the odor.