Who Do I Contact When I Have Network Issues?
If you have tried troubleshooting your network connection issues and are still having trouble, you may need to contact your Internet Service Provider (ISP) or your router's manufacturer. Below are some of the most popular ISP and router manufacturers with phone numbers and links to their
Why Can't Blu-ray Discs Resume From The Last Position When They Are Reloaded?
It really depends on the type of Blu-ray disc you are watching. Blu-ray discs with BD-Java (BD-J) cannot be resumed by the player (regardles of manufacturer) because BD-J disables the resume function. BD-J is the software that controls playback and all interactive Blu-ray disc features (bonus
Do I Always Need To Wear The 3D Glasses When Watching My Samsung 3D HDTV/BD/HTS?
No. The only time you need to wear the 3D glasses is when viewing 3D content, whether it’s native or virtual. Your 3D HDTV/BD/HTS can still play 2D movies the way you are used to seeing them.
What's The Difference Between Onboard Decoding And Bitstream Pass-through, And Which One Should I Use?
Although Dolby TrueHD and DTS-HD Master Audio aren’t compressed in the same way that the original Dolby Digital and DTS formats are, they still reside on your Blu-ray disc in condensed form, a stream of bits, or bitstream, that has to be decoded properly before it can be amplified and sent to
What Is The Difference Between 2.4GHz And 5GHz?
The major differences between the two are the type of frequencies (channels) they offer and the Wi-Fi protocols they support. The 2.4GHz band offers 3 non overlapping channels and supports 802.11 b/g/n. The 5GHz band offers at least 23 non overlapping channels and supports 802.11a/n. The GHz
Why Does My Movie Have Black Bars Across The Top And Bottom Of The Screen?
Aspect ratio is the relationship between the width of a film image and its height. For example, films displayed in the 16:9 aspect ratio are 16 inches wide for every 9 inches they are tall which can also be expressed as 1.78:1. Standard TV’s have an aspect ratio of 4:3 or 1.33:1, Wide screen
Which Disc Types Can I Use with My Blu-ray Player?
The following disc types and Region Codes are compatible with your Blu-ray Player. Compatible Disc Types Disc Types Disc Logo Recorded Content Disc Shape Max Playing Minutes BD-ROM BD-RE/BD-R AUDIO + VIDEO Single sided (25GB/50GB) Playing time depends on title
How To Locate The Model & Serial Number On Your Blu-ray Player
This guide describes how to locate both your model and serial number.
How Do I Reset My Pandora Account?
If you are unable to sign out of a Pandora account already on your player, or if you would like to reset your Pandora account, follow the instructions below to reset your account and obtain a new activation code. Contact Pandora directly with a request to reset your account so that your
What Is Bitstream (Re-encode) And Do I Need A Special Av Receiver Or Sound Processor To Use This Feature?
PCM Bitstream (Audiophile) Bitstream (Re-encode) PCM output means that the Blu-ray Disc player itself either passes along the uncompressed multichannel PCM stream that is recorded on the disc, or decodes the high-resolution audio tracks, depending on which soundtrack you select in the
How To Update the Firmware (USB Method)
When new features and content come out, a firmware update may be required for the disc to work properly in your player. This video shows you how to update the firmware by copying it to a USB drive and loading it onto your Blu-Ray player.
How To Update the Firmware (LAN Method)
When new features and content come out, a firmware update may be required for the disc to work properly in your player. This video shows you how to update the firmware by connecting a LAN cable from your modem or router to your Blu-Ray player.
Message 'This Blu-ray Disc has been manufactured with latest Blu-ray standards...your player may require an update' Displays
Some newly released Blu-ray Disc titles are displaying a variation of these messages when playing. The message can vary, example below: 'This Blu-ray Disc has been manufactured to the latest Blu-ray Disc standards. To ensure the best possible viewing experience, your Blu-ray Player may
Yes, But One Of My DVD Discs Does Not Play.
Since your player is able to play all other DVD discs EXCEPT this one let's check the following to determine why this disc isn't playing: DVD Region: Verify the disc is a 'Region 1' disc. All Samsung Blu-ray players sold in the US support Region 1 DVD discs. Select 'Supported DVD Region
Access Point Is Not Detected Or Signal Strength Is Poor
If your Access Point is not detected or the signal is poor, check the following: Is the router out of range or blocked by obstructions? Could other wireless devices be weakening the signal? Is SSID Broadcasting disabled? Is the router's firmware up to date? Poor or No Signal Low or
Enabling Media Sharing Service On PC
If the media sharing service is disabled on the PC then you will not be able to stream from any DLNA server. You would still be able to file share between computers but not stream media. To enable the media sharing service on your PC follow these steps. Open the control panel on the PC.
Setting Up A Wireless Network Connection
Follow the steps below to setup a wireless connection on your Blu-ray Player: Power on your Blu-ray Player and switch your TV to the source that the Blu-ray Player is connected to. Use the and arrows to select Settings and then press Enter. Use the and arrows to select Network and
Play Button Does Not Work When Trying To Play A Blu-ray Disc
When the menu screen appears while playing a Blu-ray disc, the PLAY button cannot be used to start the movie. You must use the arrow buttons on the remote control to select Play Movie and then press the Enter button to start. This is not a defect and is normal operation for all Blu-ray Players.