Player Does Not Power On
If your Blu-ray player does not power on, try the following steps: Check the Standby Indicator on the front of your Blu-ray player. If the Standby Indicator is ON, your unit is in the OFF state and receiving power. Press the Power button on the Blu-ray player or the Blu-ray player remote
Which Player Profiles Does My Blu-ray Player Support?
The following FAQ applies to Blu-ray players released in 2009 and earlier. Blu-ray Disc Player Profiles 1.0 is the launch profile also known as the “Grace Period Profile” and “Initial Standard Profile”. Secondary audio and video decoders are optional, as is local storage and network
How Do I update My Firmware Using A CD?
Important: Please read all information thoroughly before downloading and installing any files. It's important to keep your player's firmware up to date to help ensure playback compatibility with new releases, to correct any potential issues with the player and to add new features if and when
How Do I Reset My BD-P Model Player?
Warning: Resetting your player deletes all stored data and reverts all settings back to factory default settings. Your Netflix, Pandora and Blockbuster applications will have to be re-installed but your user information will remain. Your network connection will also have to be reconfigured.
How Do I Check The Firmware Version Currently Installed On My Player?
There are two ways to check which Firmware your player is running, both methods are covered below. Checking the Firmware version using the Blu-ray Menu Power on you Blu-ray player and wait for the home menu to display. Press the Menu button on your Blu-ray remote. Using the top or bottom
Why Do Some Discs Display A Poor Picture Quality When Using Component Cables?
If the Blu-ray Disc player is connected to a TV using component video cables, the picture on certain discs may display poorly because some discs prohibit the output of high-quality video signals through anything except an HDMI connection. To enjoy the highest quality video, you must use an
How Do I Reset My Pandora Account?
If you are unable to sign out of a Pandora account already on your player, or if you would like to reset your Pandora account, follow the instructions below to reset your account and obtain a new activation code. Contact Pandora directly with a request to reset your account so that your
How To Manage Netflix Data Usage And Improve Video Quality On Your Blu-ray Player
If you have a data cap or if you want to increase the video quality of your service you can adjust this setting on the Netflix website. These options make it easier for you to manage how much data you use and offers 3 video quality settings. This setting can also help if your stream buffers.
How Do I Find The Owner's Manual For My Product?
Getting Started When you buy a new Samsung product the owner's manual is one of the first things you want to look at. The owner's manual has a wealth of information about your new product and can help you with connections and set up. You Will Need: PC with internet access To locate and
How To Register Your Samsung Product
The easy to use guide will walk you through registering your Samsung Products
My Remote Is Not Working, How Can I Determine If I Need A Replacement Remote?
If your remote control is not operating your Blu-ray player, try the following: Replace the batteries with new ones Reset the remote Test the remote Reset the Remote Remove the batteries and then hold down the POWER button on the remote for 30 seconds. Replace the batteries with new
Why Can't Blu-ray Discs Resume From The Last Position When They Are Reloaded?
It really depends on the type of Blu-ray disc you are watching. Blu-ray discs with BD-Java (BD-J) cannot be resumed by the player (regardles of manufacturer) because BD-J disables the resume function. BD-J is the software that controls playback and all interactive Blu-ray disc features (bonus
Who Do I Contact When I Have Network Issues?
If you have tried troubleshooting your network connection issues and are still having trouble, you may need to contact your Internet Service Provider (ISP) or your router's manufacturer. Below are some of the most popular ISP and router manufacturers with phone numbers and links to their
How To Remove A Registered Product
This easy to use guide will help you remove a product that has been registered in error.
How To Update A Partial Product Registration
This easy to use guide will help you continue the registration process for your Samsung product.
Do I Always Need To Wear The 3D Glasses When Watching My Samsung 3D HDTV/BD/HTS?
No. The only time you need to wear the 3D glasses is when viewing 3D content, whether it’s native or virtual. Your 3D HDTV/BD/HTS can still play 2D movies the way you are used to seeing them.
What's The Difference Between Onboard Decoding And Bitstream Pass-through, And Which One Should I Use?
Although Dolby TrueHD and DTS-HD Master Audio aren’t compressed in the same way that the original Dolby Digital and DTS formats are, they still reside on your Blu-ray disc in condensed form, a stream of bits, or bitstream, that has to be decoded properly before it can be amplified and sent to
What Is The Difference Between 2.4GHz And 5GHz?
The major differences between the two are the type of frequencies (channels) they offer and the Wi-Fi protocols they support. The 2.4GHz band offers 3 non overlapping channels and supports 802.11 b/g/n. The 5GHz band offers at least 23 non overlapping channels and supports 802.11a/n. The GHz
Why Does My Movie Have Black Bars Across The Top And Bottom Of The Screen?
Aspect ratio is the relationship between the width of a film image and its height. For example, films displayed in the 16:9 aspect ratio are 16 inches wide for every 9 inches they are tall which can also be expressed as 1.78:1. Standard TV’s have an aspect ratio of 4:3 or 1.33:1, Wide screen
Which Disc Types Can I Use with My Blu-ray Player?
The following disc types and Region Codes are compatible with your Blu-ray Player. Compatible Disc Types Disc Types Disc Logo Recorded Content Disc Shape Max Playing Minutes BD-ROM BD-RE/BD-R AUDIO + VIDEO Single sided (25GB/50GB) Playing time depends on title
How To Locate The Model & Serial Number On Your Blu-ray Player
This guide describes how to locate both your model and serial number.
What Is Bitstream (Re-encode) And Do I Need A Special Av Receiver Or Sound Processor To Use This Feature?
PCM Bitstream (Audiophile) Bitstream (Re-encode) PCM output means that the Blu-ray Disc player itself either passes along the uncompressed multichannel PCM stream that is recorded on the disc, or decodes the high-resolution audio tracks, depending on which soundtrack you select in the
How To Update the Firmware (USB Method)
When new features and content come out, a firmware update may be required for the disc to work properly in your player. This video shows you how to update the firmware by copying it to a USB drive and loading it onto your Blu-Ray player.
How To Update the Firmware (LAN Method)
When new features and content come out, a firmware update may be required for the disc to work properly in your player. This video shows you how to update the firmware by connecting a LAN cable from your modem or router to your Blu-Ray player.
Unable To Connect The Network/ Connection Established But Not Working Properly
If you receive the error message, Unable to connect to Access Point or Connection established but not working properly, after entering your security key, it may be caused by one of the following: The security key was entered incorrectly. Your network security type has prevented