EBC-1E6SBZBSTD

Downloads

You're Registered!

Need to update or add additional registration information?

Update Registration

Samsung Accessibility

Be Green, Recycle Your Phone

Is your mobile phone reaching the end of its life? Participate in Samsung's mobile take-back program. We make it easy to be green. Recycle Your Phone



Get Smart

Tips, articles, and ideas to help you get the most out of your mobile device.

Learn More

  •  

Manuals data unavailable

  •  

Download data unavailable

Showing 1-25 of 216 Matching Results

  • Where can I get support for Kies 3?

    Kies 3 Kies 3 lets you conveniently access multimedia content such as photos, music, or movies from a single application. You can play, edit, or share multimedia from Kies by connecting a Samsung device to your computer; you can synchronize contacts and calendar events from your computer to [FAQs]

  • Where can I get support for Kies 2.6?

    Kies 2.6 Kies lets you conveniently access multimedia content such as photos, music, or movies from a single application. You can play, edit, or share multimedia from Kies by connecting a Samsung device to your computer; you can synchronize contacts and calendar events from your computer to [FAQs]

  • I can connect to Wi-Fi®, but have no Internet or data on my Samsung device.

    If you have successfully connected to a Wi-Fi network but have no connectivity (data), such as being able to browse a website or synchronize your accounts, follow the steps below to troubleshoot your connectivity issues. Check Signal Strength On your mobile device, check the signal strength [FAQs]

  • When will my device receive the latest KitKat 4.4 software update?

    Android KitKat (4.4) Android KitKat Samsung, Google and the carrier partners are working together to upgrade devices to Android 4.4 KitKat as quickly and as smoothly as possible. Specific models that will receive the KitKat update include the following devices. What [FAQs]

  • I cannot connect to Wi-Fi® on my Samsung device.

    To use the Wi-Fi feature, you need access to a wireless access point or ‍hotspot, commonly known as a Wi-Fi network. If you are experiencing issues connecting to a Wi-Fi network, follow the general troubleshooting below. Turn On and Connect to a Wi-Fi Network From the Home screen, touch Apps [FAQs]

  • My Wi-Fi® connection drops on my Samsung device.

    Poor or Unstable Wi-Fi ® Connection If you are experiencing unstable or dropped Wi-Fi connections, follow the general troubleshooting below. Check Signal Strength On your mobile device, check the signal strength of the Wi-Fi network, located at the top-right of the screen (see image below [FAQs]

  • What are the different Indicator Icons on my Samsung Galaxy S® (Android version 4.4.2, KitKat)?

    Indicator Icons — Android version 4.4.2, KitKat Enter keyword bars Signal Strength icon Signal Strength: The greater the number of bars, the stronger the signal. no signal No Signal icon No Signal: No service is available. sim card, x No SIM Card icon SIM Card: No [FAQs]

  • What is Reactivation Lock and how do I use it?

    Reactivation_Lock [How-To Guide]

  • How do I upload (sync) Music from one mobile device to another using Kies Air?

    Upload Music to Your Device Use Kies Air to upload new music from a mobile device to your device. Upload Music from a Samsung Mobile Device Note: Mobile view available only with Samsung mobile devices. View the music stored on your device by touching Music Kies Air Music in the main [FAQs]

  • How do I customize the view mode in Kies Air?

    Customize Home Screen View You can customize the windows on the Kies Air Home Screen, use fewer system resources, and let some key features of Kies Air run more efficiently. Note: Home Screen management is not supported on mobile browsers. Window Options The buttons at the top of each home [FAQs]

  • How do I change which calendar is displayed in Kies Air?

    Calendar List From a Computer To choose which calendar and/or calendar events display in Kies Air, open the calendar window by clicking Calendar Kies Calander View in the left navigation panel. Click at the upper-right corner of the Calendar window. Check or Uncheck the items listed to [FAQs]

  • How do I List (sort) Contacts using Kies Air?

    Sorting Contacts You can sort contacts in Kies in list view, group view, thumbnail view, and duplicate view. Each view has its own sorting function. Click Contacts below your device name or Library in the left panel. If you are viewing contacts in your Kies library, you will need to [FAQs]

  • How do I upload (sync) Videos from one device to another using Kies Air?

    Upload Videos to Your Device Use Kies Air to upload videos from another device to your mobile device. Upload Videos from a Samsung Mobile Device Note: Mobile view available only with Samsung mobile devices. View the videos stored on your device by touching Videos Kies Icon_Videos in the [FAQs]

  • How do I Add Ringtones using Kies Air?

    Add Ringtones You can add and set new ringtones to your device in Kies Air. Upload Ringtone from a Computer Begin by clicking Ringtones Menu key in the left navigation panel. While viewing the ringtones stored on your device: Click Upload > Upload in the upper-left corner corner of the [FAQs]

  • What do I do if Kies Air is not seeing my device?

    If You're Having Trouble Connecting to Your Device If you are having problems connecting to your device using Kies Air, make sure your device is connected to the same wireless network as your computer or mobile device. If you are still having trouble connecting to your device using Kies [FAQs]

  • How do I add Tasks (To-Do list) using Kies Air?

    Add Calendar Task You can add a new calendar Task by clicking Calendar Kies Calander View in the left navigation panel. Note: This feature is not available in Samsung mobile device view. Add Task Add a new calendar task by clicking ADD Kies Calander Add at the upper-left corner of the [FAQs]

  • How do I upload (sync) Pictures from my Computer to my device using Kies Air?

    Upload Photos to Your Device Use Kies Air to upload photos from your computer to your device. Upload Photos from a Computer View the photos stored on your device by clicking Photos Kies Icon_Photos in the left navigation panel. While viewing the photos stored on your device: Click [FAQs]

  • How do I create and manage a playlist using Kies Air?

    Create Playlists You can create playlists from the music stored on your device and play them on your computer when using Kies Air. Note: Playlist management is not supported on mobile browsers. Add Songs to Playlist Display the music stored on your device by clicking Music in the left [FAQs]

  • How do I upload (sync) Pictures from one device to another using Kies Air?

    Upload Photos to Your Device Use Kies Air to upload photos from another device to your device. Upload Photos from a Samsung Mobile Device Note: Mobile view available only with Samsung mobile devices. View the photos stored on your device by touching Photos Kies Icon_Photos in the main [FAQs]

  • How do I connect Mobile to Mobile using Kies Air?

    Connect to Kies Air from a Samsung Mobile Device The Kies Air application is a device management suite that lets you manage the content and personal information stored on your mobile device. The application creates a wireless connection between your device and any web browser, making [FAQs]

  • How do I change calendar view options in Kies Air?

    Calendar You can display your events in Kies Air by Week, Month, List, or Tasks. Viewing Calendar from a Computer Open the calendar window by clicking Calendar Kies Calander View in the left navigation panel. Click Week to display your events in Week view. Calander By week Click [FAQs]

  • How do I search the device for content using a keyword in Kies Air?

    Search Content From a Computer When it is available, you can search for specific content on your device using Kies Air. If the Search box displays in the upper-right corner of the window, click in Search box Kies List View and enter the keyword to search for, then click the Search Kies List [FAQs]

  • How do I Search Music using Kies Air?

    Search Music From a Computer When you have connected to Kies Air from your computer, you can search for music stored on your device by clicking Music Kies Music View in the left navigation panel. When viewing Music stored on your device, click inside the Search box Kies List View at the [FAQs]

  • Can I control which content Kies Air can access on my device?

    Lock Content Kies Air lets you control which content can be accessed on your device. To access Kies Air lock contents settings, from the Home screen, touch Apps Applications Icon > Kies Air Google Play Store > Menu Google Play Store > Settings Google Play Store > Lock contents. You can [FAQs]

  • How do I Play Videos using Kies Air?

    Play Videos You can play videos stored on your connected device or added to your Kies library. To play videos, click Videos below your device name or Library in the left panel. Double-click the video you want to play. Note: If you do not see the device's name or Library in the left panel, you [FAQs]

Community Q&A

Ask questions, get and give answers from the Samsung community. Click on a topic below.