Who Do I Contact When I Have Network Issues?
Having Network Issues? If you have tried troubleshooting your network connection issues and are still having trouble, you may need to contact your Internet Service Provider (ISP) or your router's manufacturer. Below are some of the most popular ISP and router manufacturers with phone numbers
Why Isn't My Remote Control Working?
Troubleshooting The Remote If your HTS remote is not working or your HTS does not respond to the remote control follow the steps below to determine if your remote or your HTS requires service. First remove the batteries and then press and hold the power button on your remote for about 20
How To Properly Place Your Speakers In The Room For A 5.1 Channel System
To watch a video on 5.1 and 2.1 speaker placements, click here to go to our Support Videos section. For proper speaker placement, follow the steps below. Place the Home Theater System (HTS) in a secure stand or cabinet shelf. Define the listening position. The listening position is the place
Why Can't Blu-ray Discs Resume From The Last Position When They Are Reloaded?
It really depends on the type of Blu-ray disc you are watching. Blu-ray discs with BD-Java (BD-J) cannot be resumed by the player (regardles of manufacturer) because BD-J disables the resume function. BD-J is the software that controls playback and all interactive Blu-ray disc features (bonus
One Of My Speakers Is Not Working
The easiest way to pin-point the problem speaker is to swap the speaker with another speaker that is working, this will help determine if the problem is with the speaker, the speaker cable, or the speaker output port on the HTS. If the speaker port on the HTS is failing you can create an online
What Is Firmware And Why Are Updates Needed?
What Is Firmware? The most basic definition of Firmware is the programming inside the main chip that makes the player run. Firmware updates can be used to add functions, fix bugs, and add playback compatibility for disc playback. Why do we need to update firmware for disc compatibility? One
How To Remove A Registered Product
Getting Started Registering your Samsung product is easy and comes with many benefits. In some cases you may have added a product to your account by mistake or entered the serial number incorrectly during registration. There are two ways a product can be registered to your account: Partial
How Do I Reset My Pandora Account?
If you are unable to sign out of a Pandora account already on your player, or if you would like to reset your Pandora account, follow the instructions below to reset your account and obtain a new activation code. Contact Pandora directly with a request to reset your account so that your
How To Update A Partial Product Registration
Getting Started Registering your Samsung product is easy and comes with many benefits. In some cases you may have added a product to your account, but the registration is not complete. In order to receive the full benefit of registering your product you will need to complete the registration.
This Blu-ray Disc Has Been Manufactured To The Latest Blu-ray Disc Standards...Your Player May Require An Update' Message
Some newly released Blu-ray Disc titles are displaying a variation of this message when playing. The message can vary, example below: 'This Blu-ray Disc has been manufactured to the latest Blu-ray Disc standards. To ensure the best possible viewing experience, your Blu-ray Player may require an
Are Samsung 3D Blu-ray Home Theater Systems Compatible With Different TV Manufacturers?
Samsung 3D Blu-ray players and 3D Blu-ray Home Theater Systems are compatible with other 3D TV manufacturers. You do not have to purchase a Samsung 3D TV to enjoy 3Dc content from your 3D Blu-ray or Home Theater System. The Blu-ray player or Blu-ray Home Theater System simply plays the 3D
Connecting Video From A Home Theater To Your TV
There are many ways to connect your home theater to your TV. Samsung recommends using an HDMI connection for the best picture. If your TV does not have an HDMI IN port, Samsung recommends using one of the following connections. They are arranged in order from highest quality to lowest: HDMI
My Home Theater System Is Shutting Down.
If your Home Theater System shuts down on its own or if it displays 'Protection' on its front display and then shuts down, your Home Theater System is overheating. It is shutting down to prevent any damage. The Home Theater System can overheat and shut down if it is near other electronic
I Can't Display The Menu
If you are trying to display the menu for your home theater and it does not appear, the home theater may not be connected to the TV. A home theater must be connected correctly to the TV to display the menu. The menu doesn't display on the front of the home theater because the menu contains too
The Fan Keeps Running After My Home Theater System Turns Off
It is normal for the fan inside your Home Theater System to keep running after you turn it off. The fan continues to run for a few minutes to make sure the Home Theater System cools quickly and efficiently.
Getting Started With Pandora
Learn More by visiting Pandora.com What is Pandora? Pandora is a free automated music recommendation service for streaming music via the internet and now on your Samsung Blu-ray Player. The team of analysts captured the essence of music using over 400 attributes to describe songs and a