Find great gifts for everyone on your list. Shop Now

NEWS: Samsung’s Remote Management 3.0 Solution Available for 2013 Smart TVs Read MoreE



You're Registered!

Need to update or add additional registration information?

Update Registration

Troubleshooting Guide

Use Our Interactive Tool To Fix Common Problems.

Service Center

Warranty : More Info

Need Service?

Contact Us

  • Live Chat
  • Facebook Support
  • Google Plus Support

Energy Star Partner of the Year 2012

ENERGY STAR Partner of the Year 2013

With ENERGY STAR, you can feel confident knowing that you're protecting your bank account and Mother Earth.


Learn more

Get the Most Out of Your Product

Explore tips, articles, ideas, and more.

Description Release Date Language Size (MB) Download File
Quick Guide (ver.1.0)
Apr 6, 2009 ENGLISH, FRENCH, SPANISH 1.96 pdf Email
DJVU Email
User Manual (ver.1.0)
Apr 26, 2011 ENGLISH, SPANISH 20.95 pdf Email
Open Source Guide (ver.1.0)
Apr 26, 2011 ENGLISH 0.29 pdf Email
Open Source Guide (ver.1.0)
Apr 26, 2011 ENGLISH 0.33 pdf Email
Safety Guide (ver.1.0)
Apr 26, 2011 ENGLISH 0.39 pdf Email
Quick Guide (ver.1.0)
Apr 20, 2009 ENGLISH 1.97 pdf Email
DJVU Email
User Manual (ver.1.0)
Apr 20, 2009 ENGLISH, FRENCH 23.43 pdf Email
DJVU Email
Open Source Guide (ver.1.0)
Jan 8, 2010 ENGLISH, FRENCH 0.33 pdf Email
DJVU Email
Operating System:
Operating System:
Operating System:
Description OS Release Date Language Size (MB) Download File

  1. Firmware Version : Version 1014.0
  2. Firmware History a. This Firmware will support some strange resolution or Codec. . Resolution : DTV 320 x 240 . Codec : MPEG2 - TS (on Media Play) b. Add some menu on Media Play . ''Repeat'' Menu (on Media Play) c. This Firmware will correct the following phenomenons some units may experience. . Intermittent Not Supported Mode when connecting with some Unit through HDMI. . When viewing 1080i formatted signals through the Component Input, the picture is intermittently jumping up and down. . Intermittent No Sound on 1080p when connecting with some Unit through HDMI. . When viewing 720p or 1080i formatted signals through the Component Input, the picture is intermittently flickering. . When viewing some resolution(720 x 1440i) signals with Set-Top Box, ''Not Supported Message'' may appear on the screen.
  3. Please be sure to read the instruction before begining the update process.
All OS Jan 15, 2010 ENGLISH 30.01 exe

The firmware instruction

All OS Jan 17, 2010 ENGLISH 0.21 pdf DJVU

Open Source License NoticeFor open source license, refer to open source notice of Product Manual.

Linux Mar 3, 2010 ENGLISH 0.3 pdf DJVU

Showing 1-25 of 49 Matching Results

  • TV Clicks When Powered On Or Off

    It is normal for the TV to click once or twice before powering on or powering off. However, if your TV clicks one or more times and operates abnormally, most likely your TV is malfunctioning. Abnormal operation includes, but is not limited to, the following symptoms: Long time to power on [Troubleshooting Guide]

  • Maintenance: How To Update Your LCD TVs Firmware (Software) Through The USB 2.0 Port (2008-2010)

    Updating Your LCD TV's Firmware Via The USB 2.0 Port (LNxxA - LNxxC) [How-To Guide]

  • Feature: How To Run a Self-Diagnosis On Your TV (2010 - 2012 Models)

    How To Run a Self-Diagnosis on your TV (2010 - 2012 Models) [How-To Guide]

  • Feature: How To Run a Self-Diagnosis On Your TV (2010 - 2012 Models)

    How To Run a Self-Diagnosis on your TV (2010 - 2012 Models) [How-To Guide]

  • Maintenance: How To Clean The 3D Glasses

    Instructions for cleaning your active shutter 3D glasses [How-To Guide]

  • How To Use The Wireless LinkStick With Your Television

    Connecting your television to your home network using the wireless Linkstick [How-To Guide]

  • Operation: How To Get Your TV Out Of Shop Mode

    Shop Mode returns an LCD TV automatically to its default settings or the Dynamic Mode in thirty minutes. It is most often used by retailers who want to demonstrate functions to customers, and then want the TV to return to its default settings or the Dynamic Mode without the bother of manually [How-To Guide]

  • How To Switch Sources

    Switching souces on your TV is necessary when you want to use different devices that are connected to your TV. For example: Watch a movie, play a video game, connect a computer, watch TV, etc. There are a few different ways to change the source of your television but before changing your [Troubleshooting Guide]

  • Power Troubleshooting ?

    [Troubleshooting Guide]

  • Your Settings are Lost after 30 Minutes - 2013 TV Troubleshooting Tips

    Follow along to learn how to turn off Store Demo Mode to prevent lost settings on your device. [How-To Video]

  • Weak or No Signal Displayed in TV Mode / Cannot Find Channel - 2013 TV Troubleshooting Tips

    Perform an Auto Program to help find channels on your device. Watch this video to learn how. [How-To Video]

  • Mini Wall-Mount Installation - WMN250M

    Follow along with this video to learn how to safely and properly install the WMN250M Mini Wall-Mount for your 2009-2012 Samsung television. [How-To Video]

  • Samsung HDTVs - Safe Transportation Guidelines

    Follow along with this video to learn the proper ways to secure your new Samsung HDTV when bringing it home. You'll learn the Do's and Don'ts of TV transportation safety. [How-To Video]

  • HDMI Connected Device

    If you have any device connected to the TV be sure the box is outputting a resolution that your TV supports. Your TV supports these resolutions through HDMI: 480i (640 x 480 interlaced) 480p (640 x 480 progressive) 720p (1280 x 720 progressive) 1080i (1920 x 1080 interlaced) 1080p (1920 x [Troubleshooting Guide]

  • My TV Has Poor Image Quality

    Important: Scroll down to access all of the troubleshooting containers in this section. Poor image is most commonly because of two things: Signal Quality Connection Method Quality Information for each Image Quality issue is below. Signal Quality Issues Standard Definition (480i) signals [Troubleshooting Guide]

  • How Do I Update My Firmware?

    To see what firmware updates are available for your TV, visit our download center and enter in your model number, and then select the firmware section. Click on Upgrade file underneath Description for a summary of what the firmware does. For instructions on updating your TV to the latest [Troubleshooting Guide]

  • Connecting an SD Box to Your TV with a Coax (RF) Cable

    To connect your TV to a SD box with an coax (RF) cable, follow these steps: Connect one end of the first coax (RF) cable to the cable or satellite jack on your wall. Connect the other end of the first coax (RF) cable to the CABLE IN or SATELLITE IN on your SD box. Connect one end of the [Troubleshooting Guide]

  • How To Adjust The Fine Tune Option

    The Fine Tuning function is used for adjusting the reception on incomming broadcast signals. Important: The Fine Tuning feature can only be used with analog RF signals. If you are not on an analog station Fine Tune will be grayed out. With your TV powered on change the source to TV. Tip: [Troubleshooting Guide]

  • How To Perform An Auto Program

    To preform an Auto Program, follow these steps: Connect your antenna or direct cable line to the coax (RF) input on the back of your TV. With the TV on, press MENU on your remote to bring up the Main Menu. Then, press the arrow to select the Channel Menu, and then press ENTER. Important: [Troubleshooting Guide]

  • Composite AV Cables.

    To connect a video game system to your TV with Composite A/V cables, follow these steps: Connect one end of the Composite video (yellow) and audio (red and white) cables to the video game system. Note: The end that connects to your game system is usually the proprietary end. Connect the [Troubleshooting Guide]

  • How To Stop The InfoLink Service From Automatically Attempting To Connect To the Internet.

    When you turn your television on, InfoLink starts by default and tries to connect to the on-line InfoLink service. If your television is not connected to the Internet, it fails. When it fails, the TV gives you the option to retry or cancel. To change the default setting and prevent InfoLink [Troubleshooting Guide]

  • What Is TOC And How Do I Turn It On And Off?

    TOC means Touch of Color. Samsung's Touch of Color design embeds colored accents or a metalic bezel of the TVs for a stylish, unique new look. Examples of Samsung TVs with TOC are below. The color is embedded in the plastic of the bezel or the bezel is made of metal. TOC does not light up, [Troubleshooting Guide]

  • Missing Some Channels

    The two most common missing channel problems are: You only get channels 2 through 13 You are missing random channels Both issues can be corrected by performing an Auto Program. Performing An Auto Program To receive all of your channels, follow these steps: Connect an antenna or direct [Troubleshooting Guide]

  • Automotion Plus ?

    [Troubleshooting Guide]

  • Warranty Statement

    AUDIO AND VIDEO LCD TV LIMITED WARRANTY TO ORIGINAL PURCHASER This SAMSUNG brand product, as supplied and distributed by SAMSUNG and delivered new, in the original carton to the original consumer purchaser, is warranted by SAMSUNG against manufacturing defects in materials and workmanship [Troubleshooting Guide]

Community Q&A

Ask questions, get and give answers from the Samsung community. Click on a topic below.