No Sound Or Poor Sound Quality When Using Headphones
If you are not hearing any sound from your headphones, low sound, or static/crackling sound try the following: Make sure you have connected the Audio Out from your computer, to the Audio In on the back of the monitor. (using the supplied audio cable) Plug the audio cable firmly into the
The Screen Turned All White
If the screen on your LCD monitor is all white, it means that the circuitry controlling the screen has failed and you need to get your monitor serviced. To begin the service process, click the Create Online Service Request button below.
Drivers and Firmware Updates
All samsung displays are Plug 'n Play Compatible. This means that we adhear to VESA standards that make it possible to use the monitor or display with any modern operating system (Windows, Linux, OSX, Chrome) when they have a properly updated and install graphics card driver. For more
How To Clean Your LCD Monitor
Warning: To avoid the risk of electric shock, make sure your hands are dry before unplugging your monitor from or plugging your monitor into an electrical outlet. When you clean your monitor, do not press down on the LCD screen. Pressing down on the screen can scratch or damage your display.
How To Change The Brightness Of the Function Buttons?
To change the brightness of the function buttons, follow these steps: Activate the function buttons by touching the area to the left of the Power button, and then press the Menu button. The OSD Appears. Press the Up or Down Arrow button until youve highlighted Setup & Reset. The Setup &
The On Screen Display (OSD) Menu Appears Randomly Or On Its Own
If the OSD menu appears randomly or on its own, try resetting your monitor. To Reset The Monitor Turn the Monitor off. Check the buttons on the monitor and verify that none of the buttons are stuck. Disconnect the monitor power cord, and then wait approximately 2 minutes. Reconnect the
Adjusting The Brightness On Your Monitor
Adjusting the Brightness on Current Samsung Monitors To adjust the brightness on most current Samsung monitors, follow these steps: Press the Menu button on the monitor. The OSD menu appears. Press the Adjust (Up or Down arrow) button on the monitor to change the menu window until you see
The Monitor Does Not Go Into Sleep Mode
Select your configuration from the options below.
Check The Signal Cable
To determine if the flickering image is caused by your signal cable, follow these steps: Turn off your computer and monitor. Disconnect the cable connecting your monitor to your computer and then make sure that the connections on either end do not have a bent pin(s): If you have a bent
Replace The External Power Supply
If your monitor has an external power supply, it may have failed. Try replacing it. You can purchase replacement power supplies for most Samsung monitors from our authorized parts distributor, J&J International. Click HERE to go to J&J's website now.