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Description Release Date Language Size (MB) Download File
User Manual (Windows 7) (ver.1.3)
Aug 28, 2014 ENGLISH 12.88 pdf Email
User Manual (Windows 8) (ver.1.4)
Aug 28, 2014 ENGLISH 18.12 pdf Email
Trouble Shooting Guide (ver.2.0)
Jul 9, 2012 ENGLISH 5.45 exe Email
User Manual (Windows 7) (ver.1.2)
Jul 9, 2012 SPANISH 9.67 exe Email
User Manual (Windows 8) (ver.1.3)
Oct 26, 2012 SPANISH 23.58 pdf Email
Trouble Shooting Guide (ver.2.0)
Jul 9, 2012 SPANISH 5.71 exe Email
User Manual (Windows 7) (ver.1.2)
Jul 9, 2012 KOREAN 13.26 exe Email
User Manual (Windows 8) (ver.1.3)
Oct 26, 2012 KOREAN 24.8 pdf Email
Trouble Shooting Guide (ver.2.0)
Jul 9, 2012 KOREAN 10.59 exe Email
User Manual (Windows 7) (ver.1.3)
Aug 28, 2014 ENGLISH 12.88 pdf Email
User Manual (Windows 8) (ver.1.4)
Aug 28, 2014 ENGLISH 18.12 pdf Email
Trouble Shooting Guide (ver.2.0)
Jul 9, 2012 ENGLISH 5.45 exe Email
User Manual (Windows 7) (ver.1.2)
Jul 9, 2012 SPANISH 9.67 exe Email
User Manual (Windows 8) (ver.1.3)
Oct 26, 2012 SPANISH 23.58 pdf Email
Trouble Shooting Guide (ver.2.0)
Jul 9, 2012 SPANISH 5.71 exe Email
User Manual (Windows 7) (ver.1.2)
Jul 9, 2012 KOREAN 13.26 exe Email
User Manual (Windows 8) (ver.1.3)
Oct 26, 2012 KOREAN 24.8 pdf Email
Trouble Shooting Guide (ver.2.0)
Jul 9, 2012 KOREAN 10.59 exe Email
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  • Notebook Is Not Powering On

    Important: If your laptop is getting power, but you are receiving an error message such as Operating System Not Found during bootup, please click here to visit the software section of this troubleshooting guide. If your laptop is getting power, but you are not seeing anything on the [Troubleshooting Guide]

  • Can I Name A Group Of Apps On The Windows 8/ 8.1 Start Screen?

    Windows 8 If you have created a group of similar apps and would like to create a Group name, follow the steps below: Click on the minus icon on the lower right corner of the screen. Your entire Start Screen will be displayed in the Zoomed Out window. Right click on your group and select [FAQs]

  • What Is SW Update?

    What Is SW Update? SW Update is a Samsung software that allows you to install the latest software, drivers, and updates for your computer. With SW Update you can automatically search for and download the newest BIOS updates, drivers, and software for your Samsung computer over the internet [FAQs]

  • How to Use Samsung Recovery Solution 5

    How to Use Samsung Recovery Solution 5 Samsung Recovery Solution 5 is a software tool that helps you backup and restore information on your Windows 7 PC. Note: If you are using a TabletPC, a USB Keyboard is needed to boot directly into Samsung Recovery Solutions. With Samsung Recovery [FAQs]

  • How Do I Activate My Copy Of Windows 7?

    How Do I Activate My Copy Of Windows 7 Genuine Windows is a copy of Windows that's licensed and published by Microsoft. With a genuine copy of Windows, you're eligible to receive the latest updates from Microsoft. Genuine Windows is published by Microsoft, properly licensed, and supported by [FAQs]

  • How to Update Your BIOS for Windows 8

    How To Update Your BIOS For Windows 8 Your computer's BIOS (Basic Input/Output System) is the first software your PC loads. It sets the stage for your operating system by finding all your PC's various hardware components and letting the operating system know it can use them. Samsung [FAQs]

  • How To Upgrade The Memory

    How To Upgrade The Memory If you are looking for a part, please visit www.samsungparts.com. Warning: Shut down the computer completely before attempting to replace the memory. Do not replace the memory while the computer is in Sleep mode. Disconnect the power and remove the battery before [FAQs]

  • How to Use Samsung Recovery (Windows 8/8.1)

    How to Use Samsung Recovery (Windows 8/8.1) Samsung Recovery 5.6, or simply Recovery, is the recovery software that comes natively in your Samsung PC. If you have updated your PC to Windows 8/8.1, click on How to Use Samsung Recovery Solution 5 in the Related Content section to the right. [FAQs]

  • How To Create A Backup Using Recovery

    Warning: Do not rename the backup folder created by Samsung Recovery Solution or change the directory structure in the backup. If the name or structure has changed SRS will not see your recovery point when you attempt to perform a restore. To create a backup in Recovery, follow the steps below: [FAQs]

  • How To Perform A Recovery Using Recovery

    How To Perform A Recovery Using Recovery Important: The below recovery software is only installed on Windows 8 and 8.1 pre-installed models. If you have updated your PC to Windows 8/8.1, click on How to Use Samsung Recovery Solution 5 in the Related Content section to the right. Warning: [FAQs]

  • Where can I Find Parts for my Samsung PC?

    Where can I Find Parts for my Samsung PC? If you are looking to purchase parts or accessories for your Samsung Laptop, Tablet PC, or All-in-One; click here to go to the Samsung Authorized Dealer of Samsung parts and accessories. [FAQs]

  • SW Update is not Working Properly

    SW Update is Not Working Properly SW Update is the Samsung utility that maintains and updates your PC's drivers. If you are having problems downloading or installing drivers or opening SW Update, you must uninstall then reinstall the software. Click here to download SW Update. Uninstalling [FAQs]

  • How To Connect To A Wireless Network (Windows 7)

    No title Before You Begin: This guide explains how to connect your PC to a wireless network. Note: If you have already followed the directions in this article and you are experiencing problems connecting to a wireless network, please visit our Troubleshooting guides. Before connecting your [FAQs]

  • Where Do I Obtain A Product Activation Key For Microsoft Office?

    Where Do I Obtain A Product Activation Key For Microsoft Office? The Microsoft Office Trial preinstalled on Samsung computers requires an activation key obtained online from Microsoft. If an activation key is not entered, the program will still function, but only for 25 uses. After 25 uses an [FAQs]

  • What's New in Support with Samsung PCs

    What's New in Support with Samsung PCs You can also visit the Samsung News Website for updates on Samsung product releases. Samsung also provides video How To guides which can be viewed here. Settings 2.5 Settings 2.5 has added a number of new functions. On Screen Display - [FAQs]

  • Can I Upgrade The Hard Disk Drive On My Notebook?

    Can I Upgrade The Hard Disk Drive On My Notebook? Most Samsung notebooks use a standard 2.5” SATA hard drive. You can upgrade the hard drive as long as the replacement hard drive meets the specifications of the laptop. Upgrading the hard drive will not void the warranty. However, if your [FAQs]

  • How Do I Connect My PC To A Wired Network? (Windows 7)

    Before You Begin This guide explains how to connect your PC to a wired network. Notes: If you have already followed the directions in this article and you are experiencing problems connecting to a network, please visit our Troubleshooting guides. If you are setting up your router or access [FAQs]

  • How do I Enable Secure Boot?

    How do I Enable Secure Boot? Secure boot is a Windows 8 feature that prevents the loading of malicious software applications, drivers, and OS loaders, that do not contain an authorized digital signature, during the booting process. To enable Secure boot, follow the steps below. Make sure your [FAQs]

  • How Do I Update To Windows 8.1?

    How Do I Update To Windows 8.1? For steps on updating to Windows 8.1, click on one of the links below to go to Microsoft's update support page. Click here to update from Windows 8 to Windows 8.1. Click here to update from Windows 8.1 Preview to Windows 8.1. Click here to upgrade from [FAQs]

  • How To Downgrade To Windows 7 On Your Windows 8 PC

    How To Downgrade To Windows 7 On Your Windows 8 PC Before you can downgrade to Windows 7, you will need the following: A Windows 7 installation disc. Make sure you insert the disc before following the steps below. Backup your data to an external source. All data will be removed in the [FAQs]

  • How To Access The Web Cam Software (Windows 7)

    Important: Cyberlink YouCam only comes pre-installed on PC's with Windows 7 out-of-the-box. If you have deleted this software, click here to go to Cyberlink's site. CyberLink YouCam is a software solution for webcam users. The dual-mode user interface design makes CyberLink YouCam easy [FAQs]

  • How To Pair A Bluetooth Device In Windows 8

    How To Pair A Bluetooth Device In Windows 8 Using Bluetooth, you can exchange files, connect to the internet, construct a private network, communicate with a keyboard or mouse, etc. without a cable connection. The Bluetooth supporting function is only available between devices, and the [FAQs]

  • How to Register Your Samsung Product

    How To Register Your Samsung Product Registering your Samsung product is easy and comes with many benefits. You will receive helpful tips, faster tech support and a chance to win free Samsung products. You Will Need A PC or Smart Device with Internet Access The Model Code and Serial number [FAQs]

  • How Can I Limit My Child's PC Usage And Access? (Windows 8/8.1)

    Microsoft offers a setting called Family Safety in their Windows 8 OS. Family Safety helps you set limits on the amount of time your child can use the PC, as well as the websites, apps, and games they can use and when they can use them. The instructions provided below will help you access the [FAQs]

  • How to Use Samsung Recovery Solution 4

    How To Use Samsung Recovery Solution 4 Recovery Solution 4 to restore your computer using one of the restore methods described below. Basic Restore : A Basic Restore reloads all the Windows operating system files and leaves all personal files, programs and settings intact. By reloading the [FAQs]

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