ALERT: Vulnerability In Internet Explorer Read MoreI

NEWS: Microsoft Ending Windows XP Support Read MoreI

NEWS: Free Upgrade To Windows 8.1 Read MoreI

NEWS: Windows 8 Upgrade - Drivers and software to support upgrading your PC to Windows 8 Read MoreE

NP365E5C-S02US

Downloads

You're Registered!

Need to update or add additional registration information?

Update Registration

Troubleshooting Guide

Use Our Interactive Tool To Fix Common Problems.


Service Center

Warranty : More Info

Need Service?

Contact Us

  • Live Chat
  • Facebook Support
  • Google Plus Support


Energy Star Partner of the Year 2012

ENERGY STAR Partner of the Year 2013

With ENERGY STAR, you can feel confident knowing that you're protecting your bank account and Mother Earth.

 

Learn more

Get the Most Out of Your Product

Explore tips, articles, ideas, and more.

Description Release Date Language Size (MB) Download File
User Manual (Windows 7) (ver.1.2)
Jul 9, 2012 ENGLISH 9.63 exe Email
User Manual (Windows 8) (ver.1.3)
Oct 26, 2012 ENGLISH 24.12 pdf Email
Trouble Shooting Guide (ver.2.0)
Jul 9, 2012 ENGLISH 5.45 exe Email
User Manual (Windows 7) (ver.1.2)
Jul 9, 2012 SPANISH 9.67 exe Email
User Manual (Windows 8) (ver.1.3)
Oct 26, 2012 SPANISH 23.58 pdf Email
Trouble Shooting Guide (ver.2.0)
Jul 9, 2012 SPANISH 5.71 exe Email
User Manual (Windows 7) (ver.1.2)
Jul 9, 2012 KOREAN 13.26 exe Email
User Manual (Windows 8) (ver.1.3)
Oct 26, 2012 KOREAN 24.8 pdf Email
Trouble Shooting Guide (ver.2.0)
Jul 9, 2012 KOREAN 10.59 exe Email
User Manual (Windows 7) (ver.1.2)
Jul 9, 2012 ENGLISH 9.63 exe Email
User Manual (Windows 8) (ver.1.3)
Oct 26, 2012 ENGLISH 24.12 pdf Email
Trouble Shooting Guide (ver.2.0)
Jul 9, 2012 ENGLISH 5.45 exe Email
User Manual (Windows 7) (ver.1.2)
Jul 9, 2012 SPANISH 9.67 exe Email
User Manual (Windows 8) (ver.1.3)
Oct 26, 2012 SPANISH 23.58 pdf Email
Trouble Shooting Guide (ver.2.0)
Jul 9, 2012 SPANISH 5.71 exe Email
User Manual (Windows 7) (ver.1.2)
Jul 9, 2012 KOREAN 13.26 exe Email
User Manual (Windows 8) (ver.1.3)
Oct 26, 2012 KOREAN 24.8 pdf Email
Trouble Shooting Guide (ver.2.0)
Jul 9, 2012 KOREAN 10.59 exe Email
  •  

Download data unavailable

Showing 1-25 of 151 Matching Results

  • Reduced Battery Life

    If you are experiencing reduced battery life, you may need to calibrate your battery. Important: If the battery is not charging past 97% when powered on, this is normal. This is to prevent overcharging of the battery to help prolong the life of the battery. If you are using Battery Life [Troubleshooting Guide]

  • How Can I Limit My Child's PC Usage And Access? (Windows 8/8.1)

    Microsoft offers a setting called Family Safety in their Windows 8 OS. Family Safety helps you set limits on the amount of time your child can use the PC, as well as the websites, apps, and games they can use and when they can use them. The instructions provided below will help you access the [FAQs]

  • Can I Boot Directly To The Desktop In Windows 8.1?

    In Windows 8.1 you can set your computer to load directly to the desktop, when turned on, instead of to the Start Screen. To set your computer to boot to the desktop, follow the steps below: Go to the desktop. Right click on an empty space in the taskbar. (Usually located at the bottom of the [FAQs]

  • How To Perform A Complete Restore Using Samsung Recovery Solution 5

    Restore the PC to the condition it was in when the complete backup was made. [How-To Guide]

  • Why Does My Battery Only Charge To 80%?

    If the battery on your computer is only charging to 80%, this is because Battery Life Extender is on. Battery Life Extender sets the maximum battery charge level to 80% in order to extend the life of your battery. If you would like to turn this function off, follow the steps below: Windows 8 [FAQs]

  • How To Perform A Data Backup Using Samsung Recovery Solution 5

    Back up your personall files. [How-To Guide]

  • Can I Personalize The Background Of The Start Screen In Windows 8/ 8.1?

    You can change the background color and pattern of the Start Screen in Windows 8 and 8.1. To personalize the Start Screen background, locate your OS and follow the steps below. You can also click here and watch a personalization video on Microsoft's support site. Windows 8 Press the Windows [FAQs]

  • Can I Name A Group Of Apps On The Windows 8/ 8.1 Start Screen?

    Windows 8 If you have created a group of similar apps and would like to create a Group name, follow the steps below: Click on the minus icon on the lower right corner of the screen. Your entire Start Screen will be displayed in the Zoomed Out window. Right click on your group and select [FAQs]

  • Can I Pin Websites To The Start Screen In Windows 8/ 8.1?

    In Windows 8 and 8.1, you can pin your favorite websites to the Start Screen so you can access them with one click. To setup your Start Screen with all your favorite websites, follow the steps below. Important: The steps below use Internet Explorer because only the IE app currently has this [FAQs]

  • How Do I Add User Accounts In Windows 8.1

    For steps, and a video, on setting up Microsoft accounts in Windows 8.1, click here to go to Microsoft's support user account support page. [FAQs]

  • How To Install The Samsung Settings Software

    Installing Settings to ensure Fn key functionality and allow control over various settings. [How-To Guide]

  • What Are The Various Function Key Combinations?

    Using the Function keys, you can perform various tasks on your computer. Below is a list of the Function key combinations and the task each combination performs. Shortcut Keys Name Function + Easy Settings/ Control Center/ Settings Launches Easy Settings/ Control Center/ [FAQs]

  • What Is Samsung Recovery Solution 5?

    Samsung Recovery Solution 5 is a software tool that helps you backup and restore information on your Windows 7 PC. With Samsung Recovery Solution 5 you can: Backup and restore personal data files. Perform a complete backup of the entire PC, including the operating system, programs, [FAQs]

  • Can I Upgrade The Hard Disk Drive On My Notebook?

    Most Samsung notebooks use a standard 2.5” SATA hard drive. You can upgrade the hard drive as long as the replacement hard drive meets the specifications of the laptop. Upgrading the hard drive will not void the warranty. However, if your computer requires service and the problem is caused by [FAQs]

  • How Do I Add Apps From The All Apps Screen In Windows 8?

    Not all of the available apps are immediately available on the Start Screen. To locate apps from the All Apps screen and pin them to the Start Screen, follow the steps below: Right click on any empty space in the Start Screen to open the All Apps menu. Click on All Apps. All Apps displays [FAQs]

  • How To Perform A Data Restore Using Samsung Recovery Solution 5

    Restore personal files that have previously been backed up. [How-To Guide]

  • How Do I Perform A Complete Restore In Samsung Recovery Solution 5?

    Warning: Do not rename the backup folder created by Samsung Recovery Solution or change the directory structure in the backup. If the name or structure has changed SRS will not see your recovery point when you attempt to perform a restore. This restores the PC to the condition it was in when [FAQs]

  • How Do I Enable Secure Boot?

    Secure boot is a Windows 8 feature that prevents the loading of malicious software applications, drivers, and OS loaders, that do not contain an authorized digital signature, during the booting process. To enable Secure boot, follow the steps below. Make sure your PC is powered off. Power [FAQs]

  • How To Connect To A Wireless Network (Windows 7)

    Connecting your laptop to your wireless network connection. [How-To Guide]

  • How To Use Windows 8 Hot Keys

    Using Windows 8 key combinations to access features quickly [How-To Guide]

  • How To Downgrade To Windows 7 On Your Windows 8 PC

    Downgrading your OS to Windows 7 on a computer that comes pre-installed with Windows 8. [How-To Guide]

  • How To Upgrade The HDD Of Your Laptop PC

    Replacing the Hard Drive in your notebook for a new one. [How-To Guide]

  • How To Remove A Registered Product

    This easy to use guide will help you remove a product that has been registered in error. [How-To Guide]

  • Can I Turn Automatic App Updates Off Or On In Windows 8.1?

    Microsoft has added the ability to turn automatic app updates off or on in Windows 8.1. To turn app updates off or on, follow the steps below. Go to the Microsoft App Store. In the App Store, press the Windows key + C key to open the Charms menu. + Click on Settings in the Charms [FAQs]

  • How Do I Install Windows 8 Drivers?

    To install Windows 8 drivers on your computer, you will need SW Update. If you do not currently have SW Update installed on your PC, click here and use the link in step 3 to download this software. To install Windows 8 drivers, follow the steps below: Open SW Update by clicking on the app in [FAQs]

Community Q&A

Ask questions, get and give answers from the Samsung community. Click on a topic below.

    $79.99

    See prices, find online and local retailers near you.

      $129.99

      See prices, find online and local retailers near you.