Reduced Battery Life
If you are experiencing reduced battery life, you may need to calibrate your battery. Important: If the battery is not charging past 97% when powered on, this is normal. This is to prevent overcharging of the battery to help prolong the life of the battery. If you are using Battery Life
Can I Upgrade The Hard Disk Drive On My Notebook?
Most Samsung notebooks use a standard 2.5” SATA hard drive. You can upgrade the hard drive as long as the replacement hard drive meets the specifications of the laptop. Upgrading the hard drive will not void the warranty. However, if your computer requires service and the problem is caused by
What Are The Various Function Key Combinations?
Using the Function Keys, you can perform various tasks on your computer. Below is a list of the Function key combinations and the task each combination performs: Shortcut Keys Name Function + Easy Settings/ Control Center Launches Easy Settings/Control Center. (Program
How Can I Limit My Child's PC Usage And Access? (Windows 8/8.1)
Microsoft offers a setting called Family Safety in their Windows 8 OS. Family Safety helps you set limits on the amount of time your child can use the PC, as well as the websites, apps, and games they can use and when they can use them. The instructions provided below will help you access the
Can I Boot Directly To The Desktop In Windows 8.1?
In Windows 8.1 you can set your computer to load directly to the desktop, when turned on, instead of to the Start Screen. To set your computer to boot to the desktop, follow the steps below: Go to the desktop. Right click on an empty space in the taskbar. (Usually located at the bottom of the
Can I Personalize The Background Of The Start Screen In Windows 8/ 8.1?
You can change the background color and pattern of the Start Screen in Windows 8 and 8.1. To personalize the Start Screen background, locate your OS and follow the steps below. You can also click here and watch a personalization video on Microsoft's support site. Windows 8 Press the Windows
Can I Name A Group Of Apps On The Windows 8/ 8.1 Start Screen?
Windows 8 If you have created a group of similar apps and would like to create a Group name, follow the steps below: Click on the minus icon on the lower right corner of the screen. Your entire Start Screen will be displayed in the Zoomed Out window. Right click on your group and select
Can I Pin Websites To The Start Screen In Windows 8/ 8.1?
In Windows 8 and 8.1, you can pin your favorite websites to the Start Screen so you can access them with one click. To setup your Start Screen with all your favorite websites, follow the steps below. Important: The steps below use Internet Explorer because only the IE app currently has this
How Do I Add User Accounts In Windows 8.1
For steps, and a video, on setting up Microsoft accounts in Windows 8.1, click here to go to Microsoft's support user account support page.
How Do I Add Apps From The All Apps Screen In Windows 8?
Not all of the available apps are immediately available on the Start Screen. To locate apps from the All Apps screen and pin them to the Start Screen, follow the steps below: Right click on any empty space in the Start Screen to open the All Apps menu. Click on All Apps. All Apps displays
How Do I Enable Secure Boot?
Secure boot is a Windows 8 feature that prevents the loading of malicious software applications, drivers, and OS loaders, that do not contain an authorized digital signature, during the booting process. To enable Secure boot, follow the steps below. Make sure your PC is powered off. Power
What Are The Touch Screen Gestures?
Your Samsung notebook screen supports touch input. Below is a quick guide to the various gestures that are supported. Bear in mind that these functions are application-dependent; some programs may not have support for every gesture. Touch Operation Function Description
How To Use Windows 8 Hot Keys
Using Windows 8 key combinations to access features quickly
How To Pin Your Favorite Website To The Start Screen In Windows 8/8.1
In Windows 8, you can pin your favorite websites to the Start Screen so you can access them with one click. To setup your Start Screen with all your favorite websites, follow the steps below. Important: The steps below use Internet Explorer because only the IE app currently has this
How To Update Your BIOS For Windows 8
Important: To update your BIOS you will need to use SW Update. If you do not currently have SW Update (located on the Start Screen or the Desktop), click here to install it. To install the BIOS update, follow the steps below: Launch SW Update from the Start Screen or your desktop. The program
How To Access The Web Cam Software (Windows 7)
Important: Cyberlink YouCam only comes pre-installed on PC's with Windows 7 out-of-the-box. If you have deleted this software, click here to go to Cyberlink's site. CyberLink YouCam is a software solution for webcam users. The dual-mode user interface design makes CyberLink YouCam easy
How To Use The SmartView 2.0 App
Smart View is an app that you can download on your Windows 7 or Windows 8 PC to share with and control your TV. Note: Don't have the Smart View App? Download it here! Important: Smart View uses DLNA and is not compatible with Mac. Smart View 2.0 is only compatible with 2014 Samsung Smart
How To Set Up A Better Gaming Experience (Windows 8)
To get the most out of your gaming experience, here are some simple tips to ensure the best performance: Make Sure Your Laptop Meets The Minimum Requirements Of The Game Your game will list the minimum specs your PC must meet in order to be able to play it. To verify the specs of your PC and
Can I Custom Build A Samsung Notebook PC?
Samsung does not offer customization options for any netbook PC models. Each netbook PC model has been optimized for use with the current hardware configuration. Of course this does not mean that you cannot upgrade the memory or hard disk drive, it just means that Samsung does not perform these
How To Upgrade The Memory
No title If you are looking for a part, please visit www.samsungparts.com. Warning: Shut down the computer completely before attempting to replace the memory. Do not replace the memory while the computer is in Sleep mode. Disconnect the power and remove the battery before continuing. Use
How Do I Change What Happens When I Close The Lid?
You can change the options for what your laptop does when you close the lid. Below are the steps to change this: Important: You must be logged into your laptop as the Admin User to make these changes. Open Control Panel. On the upper right of the Control Panel window, change 'Category' to
How To Use The Samsung Recovery Disk For Windows 7
If the recovery partition has been deleted or has failed in any way, you can use the Samsung Recovery Disk. The steps to do this are as follows: Insert the Recovery Disk. Power off your laptop and plug it into a wall outlet. Power on your laptop. Your laptop should start loading the
How Do I Upgrade The Memory?
Warning: Shut down the computer completely before attempting to replace the memory. Do not replace the memory while the computer is in Sleep mode. Disconnect the power and remove the battery (if possible) before continuing. Use only the same type of memory as listed on the Device
How To Connect To A Wireless Network (Windows 8)
Before You Begin This guide explains how to connect your PC to a wireless network. Before connecting your computer to your wireless network, you will need the following information from your router or access point: The SSID (or Network Name) The type of security encryption if any (WEP, WPA,
How Do I Install Windows 8 Drivers?
To install Windows 8 drivers on your computer, you will need SW Update. If you do not currently have SW Update installed on your PC, click here and use the link in step 3 to download this software. To install Windows 8 drivers, follow the steps below: Open SW Update by clicking on the app in