Unable To Change Power/Sleep Button Or Lid Power Settings
power-options-lid-close.jpg You may not be able to change the Sleep/Hibernate settings for the Power/Sleep button and Lid under the following circumstances: You have enabled Fast Start. You are not the System Administrator. The computer is experiencing a hardware issue. To disable Fast
Battery Is Not Charging
Your battery may not charge for the following reasons: The battery is dead and will not charge. The AC adapter is not working. The notebook requires service. To find the source of the problem, you need to test the notebook and AC adapter. Test instructions are below. Testing The Notebook
Reduced Battery Life
If you are experiencing reduced battery life, you may need to calibrate your battery. Important: If the battery is not charging past 97% when powered on, this is normal. This is to prevent overcharging of the battery to help prolong the life of the battery. If you are using Battery Life
Notebook Is Not Powering On
Important: If your laptop is getting power, but you are receiving an error message such as Operating System Not Found during bootup, please click here to visit the software section of this troubleshooting guide. If your laptop is getting power, but you are not seeing anything on the
How To Pin Your Favorite Website To The Start Screen In Windows 8/ 8.1
Turn your favorite website into an app on the Start Screen so you can access it right away.
Can I Turn Automatic App Updates Off Or On In Windows 8.1?
Microsoft has added the ability to turn automatic app updates off or on in Windows 8.1. To turn app updates off or on, follow the steps below. Go to the Microsoft App Store. In the App Store, press the Windows key + C key to open the Charms menu. + Click on Settings in the Charms
How Do I Update To Windows 8.1?
For steps on updating to Windows 8.1, click on one of the links below to go to Microsoft's update support page. Click here to update from Windows 8 to Windows 8.1. Click here to update from Windows 8.1 Preview to Windows 8.1. Click here to upgrade from Windows 7 to Windows 8.1. For more
How To Turn Automatic App Updates Off Or On In Windows 8.1
Allow or prevent your apps from updating automatically.
How To Boot Directly To The Desktop In Windows 8.1
When your PC is turned on, it goes directly to the desktop instead of the Start Screen.
What Is SW Update?
SW Update is a Samsung software that allows you to install the latest software, drivers, and updates for your computer. With SW Update you can automatically search for and download the newest BIOS updates, drivers, and software for your Samsung computer over the internet without having to look
How To Close An App (Windows 8)
How to close an app when you are done.
Why Does A Different Character Appear On The Screen When I Press Certain Keyboard Keys? (Windows 8)
If you press a key on the keyboard and a different character appears on the display (ex: When you press the Q button, A appears on the screen) this is because your keyboard is set to an improper keyboard language. Important: If the only keys not appearing correctly are those with a blue
What Are The Windows 8 Hot Keys?
See below for a list of the Microsoft designated Windows 8 Hot Keys. Hot Keys Function Description Switches to the Start Screen. If you are on the Start Screen, the Windows Key will switch to the last open app. + Switches to the Desktop. + Opens the Charms menu.
How Do I Set The Native Resolution In Windows 8?
To set the Native Resolution on your Windows 8 PC, follow the steps below: Right Click on the desktop and select Screen Resolution. In the Screen Resolution window, click on the box next to Resolution and, using the slider, select the Native Resolution of your display. Note: If you are
How Do I Run Two Apps At The Same Time? (Windows 8)
Select the Apps in the Start screen. Move your mouse pointer to the top of the screen. Your mouse pointer changes to a hand. If you click and hold your mouse button while moving left or right, you can split the screen to display multiple Apps. Move the Screen Split Bar to change the screen
How Do I Use The Start Button In Windows 8.1?
The Start button is a feature that was added back into the Windows 8.1 Update. It has two functionalities. Left clicking the Start button will bring you to the Start Screen. Right clicking the Start button will open a menu. This menu includes all of the options shown in the picture below.
The Function (Fn) Keys Are Not Working. What Can I Do? (Windows 8)
If the function keys on your Notebook are not functioning in Windows 8, follow the steps below to resolve the issue: Important: In order to perform the below steps, you will need SW Update. SW Update can be launched from your Start Screen or desktop. If you do not have SW Update installed,
I Can't Connect My Notebook PC To My Wireless Network. What Can I Do?
If you are in need of directions on initially setting up your network select the How to Guides link below for your version of Windows. How Do I Connect To A Wireless Network? (Windows 8) How Do I Connect To A Wireless Network? (Windows 7) How Do I Connect To A Wireless Network? (Windows
How To Connect To A Wireless Network In Windows 8
Setting up your wireless connection.
How To Set Up Family Safety On Your Windows 8 PC
Limit your child's PC time as well as the websites, apps, and games they can use.
How To Connect An External Display Using A VGA Cable In Windows 8
Connecting an external display to your computer.
My USB 3.0 Devices Receive An Error Message When Connecting To My Windows 8 PC
If you receive the This device cannot start. (Code 10) or The USB device returned an invalid serial number string descriptor. error when connecting a device to your Windows 8 PC, this is due to Windows USB Mass Storage specifications. For more information and a solution to this issue, click
How Do I Close An App In Windows 8?
There are five ways to close an app. Press Alt + F4. Move your mouse to the top of the screen. When it turns into a hand, left click and drag the window to the bottom of the screen. Note: In Windows 8.1 you must hold the app at the bottom of the screen until it disappears to close it. In
Can I Custom Build A Samsung Notebook PC?
Samsung does not offer customization options for any netbook PC models. Each netbook PC model has been optimized for use with the current hardware configuration. Of course this does not mean that you cannot upgrade the memory or hard disk drive, it just means that Samsung does not perform these
I Forgot My Windows Login Password. Can I Reset It?
Important: For your protection these safeguards were put in place by Microsoft. If these safeguards did not exist, anyone could reset the password to your computer and gain access to your private information. For information on how to reset your Windows password, click on your OS below for the