When Would I Need To Use Power Freeze/Power Cool?
Power Freeze and Power Cool turn the refrigerators compressor to full on which makes the unit cool down much faster than if it was at normal operating capacity. These features are included for times when the door may be open for extended periods, so that the fridge returns to operating
How Much Amperage Do Samsung Refrigerators Draw?
The largest Samsung refrigerators draw a maximum of 15 amps at 120 volts.
How To Connect The Water Line To The Refrigerator
Connecting the Water Line to the Refrigerator using Copper or Plastic Water Lines
Why Does The Refrigerator Have An Odor?
If the odor is a burning/electrical smell, or you see smoke, refrigerant escaping, or sparks, disconnect power and set up service. If the refrigerator is new, you may notice a plastic odor. This odor will dissipate over time. The refrigerator itself does not produce odors. If the refrigerator has
How Do I Reset The Filter Indicator Light?
The water filter indicator light is designed to turn orange after five months or 450 gallons, and red after six months or 500 gallons. Depending on the model you have the light can be either green or blue. To reset the water filter indicator you need to find the mult-function button(s) on your
Where Can I Find Information About CES?
The Consumer Electronics Show (CES) is taking place during January 6th - 10th in Las Vegas Nevada and is known as a global consumer electronics and consumer technology tradeshow that introduces new technology and reveals new products each year. Subsequently you may start to receive customer
How to Deactivate Cooling Off/Demo Mode
No Cooling At All
Does The Refrigerator Need To Be Installed With A Water Line For The Water Or Ice Dispenser To Work?
All refrigerators with water and ice dispensers must be connected to a water line in order for the dispensers to operate. Samsung refrigerators do not feature manually-filled reservoirs. Tip: If you do not hook up the water line, you must turn off the ice maker on the control panel. Failure to
How Long After Plugging The Refrigerator In Should I Wait Before Putting In Food?
After plugging the refrigerator in, wait two to four hours and verify that the unit is cooling before putting food inside. Only add food to the freezer once the freezer temperature is below 0º F (-18º C).
The Sides Of My Refrigerator Feel Hot. Is This Normal?
It is normal for the exterior of your refrigerator to feel hot. The sides of your refrigerator contain pipes that heat up to prevent condensation on the outside of the refrigerator. However, if your exterior refrigerator walls feel excessively hot, for example, too hot to touch comfortably, your
After Installing The Refrigerator, How Long Does It Take To Produce Ice?
After you have installed your refrigerator, it will take up to 24 hours for the refrigerator to produce ice. You should throw away the first three batches of ice cubes that the ice maker produces (approximately 30 cubes) to ensure the ice maker is making ice from clean water.
The Refrigerator Is Leaking, What Should I Do?
The leak in the refrigerator could be caused by one of the following conditions: The coupler that connects the refrigerator water line to your water dispenser is damaged or installed incorrectly. The water filter is installed incorrectly. Note: Bottom Mount (RB* and RL* Models) do not have
Why Is Some Crushed Ice Dispensed When Cubed Is Selected?
The refrigerator will dispense crushed ice even when it is set to dispense whole cubes under the following conditions: There's some crushed ice left over from when the icemaker was previously set to Crushed. The cubes are breaking when they are transferred from the ice tray to the ice bin. The
Why Is The Freezer Temperature Colder Then The Set Temperature?
If the freezer temperature is too cold, please make sure the ice cube bin is full. When the refrigerator senses that the ice bucket is not full, the freezer runs at a lower temperature promote faster ice production. Once the refrigerator senses the ice bucket is full, the temperature will go to
Is Samsung Running Any Sales Or Promotions On Refrigerators?
On occasion, Samsung will run a promotion and feature it on the website; Such promotions will usually be highlighted on the main home and support pages. Our retail partners do run sales and discounts periodically. You may want to visit their websites, sign up for their online newsletters, and
What Are The Power Requirements For The Four Door Refrigerator?
Samsung refrigerators require a 120V/60Hz/15 Amp grounded outlet on a dedicated circuit. If the refrigerator will not power on, verify the following: Verify that the plug is inserted properly into a 120Volt/60Hz grounded outlet. Verify that the power cord is not damaged. Verify that the
Where Can I Find Marketing, Support, and Or Manuals For The Four Door Refrigerator?
For marketing related content including the latest models, dimensions, capacity, colors, and features, please click here. For support related content inluding troubleshooting guides, FAQ's, and How-To Guides and videos, please click here. For downloads, such as, user manuals and firmware, please
What Should I Do with My Refrigerator When I Leave for a Long Time?
If you are not going to be using your refrigerator for a long time, these simple tips can help ensure that the refrigerator will be clean and fresh upon your return: Empty the refrigerator of all its contents. Empty all of the ice out of the ice bucket and ice maker. If the unit has a water
How To Calibrate Your Touch Screen Display
How To Calibrate Your Touch Screen Display
How To Install And Remove The Refrigerators Door Handles
Learn how to either remove or attach the handles to your refrigerators door. Includes assembly instructions.
Freezer Defrost Sensor error. Service is required. Please click on the Create online service request button below to begin the service process.
Fridge Fan error. Service is required. Please click on the Create online service request button below to begin the service process.
26 E or 39 E
Ice Maker Function error. Service is required. Please click on the Create online service request button below to begin the service process.