Where Can I Purchase A Replacement Filter And Other Parts?
Replacement Filters, and other parts, can be purchased through our Authorized Parts Distributor, J&J International, Incorporated. For the most accurate, up to date information, please visit www.samsungparts.com or contact them directly at 1-800-627-4368.
How Do I Reset The Filter Indicator Light?
The water filter indicator light is designed to turn orange after five months or 450 gallons, and red after six months or 500 gallons. Depending on the model you have the light can be either green or blue. To reset the water filter indicator you need to find the mult-function button(s) on your
Filter Installation And Replacement Instructions (Legacy)
The water filter is located in one of two places in your refrigerator: In the back of your refrigerator, top right hand corner Behind the vegetable bin Installing the Water Filter To install the water filter, follow these steps: Turn off the valve that supplies water to your
If the refrigerator is not cooling, it may be in Cooling Off Mode (aka Demo Mode). Demo mode shuts off the unit's cooling system, but continues running all other components (i.e. Interior lighting, display/control panel, etc). This allows retailers to display the refrigerator in the store and
How To Test The Ice Maker In Samsung Side By Side Refrigerators (Door Mounted Heated Tray Ice Maker)
Testing/Resetting the Ice Maker in Samsung Side by Side Refrigerators with the Ice Maker Mounted on the inside of the Freezer Door.
How To Initialize The Ice Maker and Why It Is Important
Initializing the Ice Maker to Improve Ice Production
How To Install The Water Line On The Side By Side Refrigerator
Installing the Water Line on a Side By Side Refrigerator
How Long Does the Water Filter Last In The Refrigerator?
The water filter is designed to last for approximately six months or 500 gallons. These numbers are approximate as the life of the filter is determined by water quality and frequency of use. Note: If the home is supplied with hard water, well water, the filter may need to be changed more
What Can I Do When Ice Cubes Are Stuck Together?
Ice cubes melt slightly then freeze together after extended times of inactivity in the ice bucket. This is referred to as fusing. To avoid ice fusing, dispense ice regularly. If ice in the ice bucket fuses, perform the following steps: Pull out the ice bucket before using ice dispensing.
How Do I Clean The Refrigerator?
Here are some tips for cleaning your refrigerator: Interior and Accessories Clean the interior and accessories with a mild detergent, and then wipe with a dry cloth. After cleaning, make sure that all items are dry before using them again. Exterior Wipe the digital panel and display panel with
How To Clean The Inside Of The Refrigerator
Cleaning the Inside of The Refrigerator
Why Is There No Water From The Dispenser?
[Related Symptom] Water leaks from the freezer compartment (See step 4 below.) No ice production (No water comes into the ice tray.) Overcooling in the fridge Compartment [Cause] Bad water connection ( Bad Plumbing/Water line kink/Bad fitting connection of tube) Bad water valve
How Much Amperage Do Samsung Refrigerators Draw?
The largest Samsung refrigerators draw a maximum of 15 amps at 120 volts.
Why Does The Temperature Inside The RefrigeratorNot Match The Temperature On The Display Panel?
The temperature on the display panel is measured at the evaporator to give an average compartment temperature. Measuring the temperature with an external thermometer is not an accurate measurement because of the following reasons: Hot air rises, and cold air falls. This can effect the shelf
What Are The Power Requirements Of The Side By Side Refrigerator?
Samsung refrigerators require a 120V/60Hz/15 Amp grounded outlet on a dedicated circuit. If the refrigerator will not power on, verify the following: Verify that the plug is inserted properly into a 120Volt/60Hz grounded outlet. Verify that the power cord is not damaged. Verify that the
Why Does The Refrigerator Have An Odor?
If the odor is a burning/electrical smell, or you see smoke, refrigerant escaping, or sparks, disconnect power and set up service. If the refrigerator is new, you may notice a plastic odor. This odor will dissipate over time. The refrigerator itself does not produce odors. If the refrigerator has
How Do I Install the Water Line For The Side By Side Refrigerator?
Important: Throw out the first 2 full buckets of ice to ensure all impurities have been removed from the water line. Only connect the water line to a drinkable water source. If you have to repair or disassemble the water line, cut off 1/4“ of the plastic tubing to ensure a snug, leak-free
What Are The Advantages Of Samsung's Twin Cooling System?
The Twin Cooling System controls the refrigerator and freezer independently with two separate evaporators and precise electronic control. Here are the advantages: Superior Energy Savings An adequate amount of cool air is provided in each compartment independent of the other. Temperature sensors
How Much Clearance Should The Refrigerator Have On All Sides?
The minimum top, rear, and side clearances for samsung refrigerators are as follows: One inch minimum clearance on the Top and Back. One Half inch minimum clearance on the left and right side. Note: When it comes to clearance around the fridge, More clearance is better than less. If air
Why Is the Food in The Refrigerator Frozen?
The food in your refrigerator may freeze under the following conditions: The items that are freezing are closest to the air circulation vents and/or are at the bottom of the refrigerator. Note: Air that blows out of the vents comes out at a lower temperature in order to cool the entire
How Does the Automatic Defrost Cycle Work?
In units with multiple evaporators, automatic defrost operates on both evaporators individually. An evaporator has a heating element that melts any accumulated frost or ice. Thermal sensors located around the evaporators send information to the main processor. This information determines when the
Could A Power Outage Damage My Fridge?
All electronic devices are susceptible to complications due to power outages or power surges. If you believe your refrigerator has been damaged by a power outage, power surge, etc. please call 1800SAMSUNG for further assistance.
What Can I Do If The Ice Maker Overflows When It Is Filling With Water?
If the ice tray in the ice maker overfills when water is supplied, turn the water supply back 1/4 turn. If the issue continues after turning down the water pressure, service is required.
Why Do I Have Frost In My Freezer?
Freezer frost can be caused by the following conditions: The freezer door is not closing completely. The freezer door gaskets are not attached to the door properly, are split or torn, or are not clean. The freezer is not being ventilated adequately. Food resting against the rear wall of the
Where Can I Find Information About CES?
The Consumer Electronics Show (CES) is taking place during January 6th - 10th in Las Vegas Nevada and is known as a global consumer electronics and consumer technology tradeshow that introduces new technology and reveals new products each year. Subsequently you may start to receive customer