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Description Release Date Language Size (MB) Download File
Trouble Shooting Guide
Apr 10, 2014 ENGLISH, FRENCH, SPANISH 0.0 pdf Email
User Manual (Installation Guide included) (ver.7)
Apr 10, 2014 ENGLISH, FRENCH, SPANISH 13.95 pdf Email
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Showing 1-25 of 174 Matching Results

  • There Is Very Little Water In The Top Loader Washing Machine. Is This Normal?

    Samsung High Effenciency Top Loader Washing Machines are designed to use HE detergent and as little water as possible for energy efficiency. The water level may appear to be too low, but this is normal. This is a common misconception due to non-HE top loader models that commonly use over 40 [FAQs]

  • What Is Smart Care?

    Smart Care is a feature that allows you to identify information codes with your smart phone. These codes will let you know if the unit requires service or if there is a simple fix like closing the door or cleaning the debris filter on your unit. [FAQs]

  • How To Keep White Laundry Whiter With The Top Load Washing Machine

    Keeping White Fabrics Whiter [How-To Guide]

  • How To Calibrate WA400 and WA422 Top Load Washing Machines

    Calibrating the Washer Tunes the Weight Sensing Technology [How-To Guide]

  • Why Won’t My Washing Machine Start?

    If your washing machine won’t start, try the following: Make sure door is firmly closed. Make sure your washer is plugged in. Make sure the water source faucets are turned on. Make sure to press the Cycle Selector dial to start your washer. Make sure the Child Lock is not activated. For [FAQs]

  • Display reads SUDS

    If your washing machine has the word SUDS on the display, it has detected an over-sudsing condition, and will stop for a short period to allow the suds to dissipate. This error code is usually caused by too much detergent, or the wrong type of detergent. Samsung recommends using HE (High [FAQs]

  • How Much Water Does My Samsung Washer Use Per Cycle?

    Samsung washing machines use 48 liters or 12.68 gallons per cycle. [FAQs]

  • Can The Door Swing Of The Washer Be Reversed?

    The Doors of Samsung washing machines is not reversible. However, all of the dryers doors are. Click here for a How-To Guide on reversing the door swing of the Dryer. [FAQs]

  • Should I Wash Waterproof Material(s) In The Washing Machine?

    Warnings: Do not wash, spin or dry water-proof seats, mats or clothing. Do not wash thick, hard mats even if the washer mark is on the care label. This may result in injury or damage to the washer, walls, floor or clothing, due to abnormal vibrations. Examples of water proof materials that [FAQs]

  • What Is VRT?

    VRT - Vibration Reduction Technology. Samsung's Vibration Reduction Technology uses stainless steel balls in the washer drum bearings which significantly reduce vibration, creating virtually noise-free performance and providing smooth operation at spin speeds up to 1300 revolutions per minute. [FAQs]

  • How To Download The Samsung Smart Washer/Dryer App

    Downloading the Samsung Smart Washer/Dryer App [How-To Guide]

  • Why Is The Washing Machine Noisey Or Vibrating Excessively?

    Excessive vibration or noise issue are typically the result of improper installation or usage. If the washer is vibrating excessively or is noisey, verify the following: Verify the shipping bolts are removed (Top Loaders Do Not Have Shipping Bolts). Click here for shipping bolt locations and [FAQs]

  • Why Is The Washing Machine Leaking Water?

    If the Washing Machine is leaking water: Important: Use high efficiency detergent to prevent over-sudsing. Over-sudsing causes leaks at the bottom of the door, and at the detergent drawer. Verify that the door is firmly closed. Verify that the door seal is clean and free of any damage. [FAQs]

  • Where Can I Find Information About CES?

    The Consumer Electronics Show (CES) is taking place during January 6th - 10th in Las Vegas Nevada and is known as a global consumer electronics and consumer technology tradeshow that introduces new technology and reveals new products each year. Subsequently you may start to receive customer [FAQs]

  • How To Clean The Inlet Water Supply Filters In Samsung Washing Machines

    Cleaning the Inlet Water Supply Filters [How-To Guide]

  • What Is Auto Temperature Control (ATC)?

    Important: The U.S. Department of Energy requires all new washers to use less energy than in previous years. One way to save energy is to control the amount of hot water a washer uses, while still providing good washing performance. Water temperatures will feel significantly cooler than they [FAQs]

  • How Much Laundry Can I put In My Washer?

    Because their are so many different garments and fabric types, it is impossible to give an exact number of garments that can be placed in the washing machine. A general rule of thumb is: A large load of laundry is 3/4 full A medium to large load is 1/2 full A small load of laundry [FAQs]

  • What If Detergent Remains In The Automatic Dispenser After The Wash Cycle Is Complete?

    If the detergent remains in the automatic dispenser after the wash cycle is complete: Make sure your washer is running with sufficient water pressure. Make sure the Detergent Selector dial is in the upper position when using granular detergent. Make sure the washer is level. [FAQs]

  • How To Install The Pedestal

    Pedestal installation guide [How-To Guide]

  • Why Is There An Nd On The Display Panel Of The Washing Machine?

    If your washer is beeping, and the display is flashing Nd, your machine is showing a no drain condition which is usually related to a backed up drain hose or a clogged debris filter. The drain hose coming from the back of your washing machine should not be inserted more than 6 inches into [FAQs]

  • Can I Stack My Samsung Washer And Dryer?

    An optional stacking kit that allows the dryer to be stacked on top of the washer can be purchased online at www.samsungparts.com. [FAQs]

  • Why Is There Is No Water Or Not Enough Water In The Washing Machine?

    If there is no water or not enough water in your washing machine, try the following: Turn both faucets on fully. Make sure the door is tightly closed. Make sure your washer is plugged in. Check the fuse or reset the circuit breaker. Press the Cycle Selector dial to start your washer. [FAQs]

  • Why Does The Washer Not Fill With Water Immediately?

    If your washer does not fill with water immediately, it is normal. The tub will aggitate for approximately 2-3 minutes to sense the weight of the load, and then the appropriate amount of water will be added. [FAQs]

  • Why Is The Laundry Still Soaking Wet At The End Of A Cycle?

    If laundry is too wet at the end of a cycle: Use the High or Extra High spin speed. Use high efficiency detergent to reduce over-sudding. Verify that the load is not unbalanced. Add or remove items to balance out the load. Verify that the washer is level. If the washer is not leveled [FAQs]

  • How Can I Level My Washer?

    Leveling Your Washer To level your washer, follow these steps: Slide your washer into position. Level your washer by turning the leveling leg pads left or right as necessary by hand or by using the wrench included with your washer. When your washer is level, tighten the nuts on the leveling [FAQs]

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