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Description Release Date Language Size (MB) Download File
Trouble Shooting Guide
Sep 22, 2014 ENGLISH, FRENCH, SPANISH 3.73 pdf Email
Installation Guide (ver.1.0)
Aug 9, 2012 ENGLISH, FRENCH, SPANISH 0.89 pdf Email
User Manual (ver.6)
Sep 22, 2014 ENGLISH, FRENCH, SPANISH 16.18 pdf Email
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Showing 1-25 of 95 Matching Results

  • How To Clean Surface Stains From The Shiny Metallic Finish On The Washer/Dryer Door

    The surface staining shown in the picture below is usually caused by water. Using a mild detergent and a damp cloth will not always remove the spots. If you have tried using a mild detergent and a damp cloth and are having problems with these types of surface stains, Samsung recommends using a [FAQs]

  • How To Use Clorox Washing Machine Cleaner In Samsung Front Load Washing Machines

    To use Clorox Wachine Machine Cleaner to eliminate odors in a Samsung front load washing machine, follow the steps below: Completely empty the washing machine's tub. Select the Hot/Hot (Sanitize is better if available) water temperature setting on the control panel. Select the Extra Rinse [FAQs]

  • How To Use Pre Wash On The Front Load Washing Machine

    To use Pre Wash, perform the following steps: After all of the laundry is loaded into the machine, and the machine is powered on, select the cycle you want. Press the Pre Wash button on the control panel of the Washing machine. Open the detergent drawer and fill both the Detergent [FAQs]

  • How To Run A Spin Only Cycle On The Front Load Washing Machine

    All Samsung washing machines have a Spin Only cycle. Some models have Spin or Spin Only listed as a dedicated setting on the cycle selector. Other models do not have Spin or Spin Only listed on the cycle selector, but the machine can still run a Spin Only cycle. Note: If you have a [FAQs]

  • How To Prevent And Eliminate Unpleasant Odors

    Important: If the odor seems to be a burning smell from a mechanical or electrical component, you need to get your washer serviced. Unplug the washer, and then click the Create Online Service Request button below to initiate the service process. When moisture is trapped in a dark place, it [FAQs]

  • How To Install The Laundry Pedestal

    Tools needed: Phillips head screwdriver Level To install the pedestal, perform the following steps: Warning: Do not attempt to perform this installation alone. Doing so could result in serious injuries. Samsung recommends two or more people perform this installation. Preparing the [FAQs]

  • How To Verify The Front Load Washer Is Getting Enough Water

    Samsung front loader washers use approximately 13 gallons of water per cycle and our top loaders only use approximately 18 - 23 gallons per cycle. Samsung washing machines use such small amounts of water pushing water through the laundry, instead of pushing the laundry through the water. To [FAQs]

  • How To Remove And Clean The Detergent Drawer In The Front Load Washing Machine

    The Detergent Drawer (aka Dispenser) should be cleaned to prevent detergent, bleach, and softner build up. If or when build up occurs, cleaning performance, odor, and leakage issues will occur. To remove and clean the detergent drawer, follow the steps below: Press and hold the button on the [FAQs]

  • What Do The Information Codes Mean On The Front Loading Washing Machine?

    The following information codes may be displayed on the washer: Code Meaning Solution dc Unbalanced load prevented the washer from spinning. Reposition the load. Press the Cycle Selector dial. dL The door was unlocked while the washer was running. Press the Power [FAQs]

  • How Much Water Does My Samsung Front Load Washer Use Per Cycle?

    Samsung front load washing machines use 13 - 16 gallons of water per cycle. [FAQs]

  • Which Pedestal Is Compatible With My Washer/Dryer?

    The easiest way to know which pedestal is compatible with your Washer/Dryer is, if the color of the unit matches the color of the Pedestal, they are compatible. The only exception to this rule is the 30 inch wide models. You will know they are compatible because there is a 30 in the model name [FAQs]

  • Why Is The Laundry Still Soaking Wet At The End Of A Cycle?

    If laundry is too wet at the end of a cycle: Use the High or Extra High spin speed. Use high efficiency detergent to reduce over-sudding. Verify that the load is not unbalanced. Add or remove items to balance out the load. Verify that the washer is level. If the washer is not leveled [FAQs]

  • Which Stacking Kit Do I Use For My Washer And Dryer?

    The stacking kit for all front load laundry pairs that are 30 inches wide is SKK-BB. The stacking kit for all front load laundry pairs less than 30 inches wide is SK-5A. [FAQs]

  • Why Is The Fabric Softener Not Dispensing?

    If your fabric softener is not dispensing, do the following: Make sure the washer is level. If the washer is not level, residual fabric softener can collect in and clog the dispenser. For instruction on how to level your washer, click here. Make sure the dispenser is not clogged. Remove the [FAQs]

  • Why Does The Detergent, Fabric Softener Or Bleach Dispense Before The Cycle Has Started?

    If the fabric softener or bleach is dispensing into the drum before the cycle starts, you have over filled the dispenser. Both the fabric softener and bleach compartments work using a siphon. If the respective compartments are overfilled, the siphoning action occurs immediately, and the fabric [FAQs]

  • Why Is The Door Latch Loose?

    If the door latch seems loose, this is normal. The door latch is designed to have play in it so the locking mechanism, in the washer chassis, can properly couple with the latch. If the latch were rigid, the lock mechanism would not consistently latch properly and cause error code Dl. [FAQs]

  • Why Does The Washing Machine Have An Odor?

    Listed below are a few suggestions to keep your washer odor free. Other than electrical/burning smells, odors can be avoided with routine maintenance. The odor occurs because of mold, mildew, soap residue, clogged drainage, and/or a dirty debris filter. Do not over load your washer. An [FAQs]

  • What If I Need To Drain The Washer In An Emergency?

    To drain your washer in an emergency, follow these steps: Unplug the washing machine from the power supply. Open the filter-cover. Unscrew the emergency drain cap by turning it to the left. Grip the cap on the end of the emergency drain tube, and then slowly pull it out about 15 [FAQs]

  • How To Clean Surface Stains From The Shiny Metallic Finish On The Washer/Dryer Door

    Cleaning the Shiny Metallic Finish On The Washer/Dryer Door [How-To Guide]

  • How To Use Pre Wash On The Front Load Washing Machine

    Using Pre Wash on the Front Load Washing Machine [How-To Guide]

  • How To Run A Spin Only Cycle On The Front Load Washing Machine

    Running a Spin Only Cycle On A Front Load Samsung Washing Machine [How-To Guide]

  • How To Prevent And Eliminate Unpleasant Odors

    Tips to Help Prevent and Eliminate Unpleasant Odors [How-To Guide]

  • How To Install The Laundry Pedestal

    Installing the laundry Pedestal on the Front Load Washer or Dryer [How-To Guide]

  • What Is The Pre Wash Function?

    Pre Wash is a cold water cycle used for heavily soiled laundry. Pre Wash is available on all cycles except for the following: Wool, Quick Wash, Delicates/Handwash, and Rinse+Spin. [FAQs]

  • How Much Laundry Can I put In My Washer?

    Because their are so many different garments and fabric types, it is impossible to give an exact number of garments that can be placed in the washing machine. A general rule of thumb is: A large load of laundry is 3/4 full A medium to large load is 1/2 full A small load of laundry [FAQs]

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