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Description Release Date Language Size (MB) Download File
Installation Guide (ver.1.0)
Aug 9, 2012 ENGLISH, FRENCH, SPANISH 0.89 pdf Email
User Manual (Installation Guide included) (ver.6)
Sep 22, 2014 ENGLISH, FRENCH, SPANISH 16.18 pdf Email
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Showing 26-50 of 55 Matching Results

  • Why Are There Blue Stains On The Laundry?

    If laundry is coming out with bluish colored stains, it suggest the detergent compartment or the fabric softener compartment is being overfilled. When these compartments are overfilled, the detergent or fabric softener will immediately dispense into the wash tub, resulting in stains on the [FAQs]

  • Can I Wash Tennis Shoes Or Sneakers?

    Tennis shoes or sneakers can be washed in your Samsung washer. It is recommended that you wash the tennis shoes or sneakers with a load of towels to prevent a severe unbalance condition during the spin cycle. [FAQs]

  • How Do I Know If I Am Using HE Detergent, And Why Should I Use It?

    You will know you are using High Efficiency (HE) Detergent when you see the HE logo on the detergent container. If there is no HE logo, do not use the detergent in any Samsung washing maching. Just think to yourself, No Logo, No Gogo. And why should you use HE Detergent? First, HE Detergent [FAQs]

  • Do I Have To Use HE Detergent?

    High Efficiency detergent is recommended because of it's concentrated cleaning abilities, and low sudsing action. Regular, non-HE detergent, is not recommended because it will hinder the performance of the machine over time. If you have been using non-HE detergent, click here to find out how to [FAQs]

  • Where Can I Find Information About CES?

    The Consumer Electronics Show (CES) is taking place during January 6th - 10th in Las Vegas Nevada and is known as a global consumer electronics and consumer technology tradeshow that introduces new technology and reveals new products each year. Subsequently you may start to receive customer [FAQs]

  • What If Detergent Remains In The Automatic Dispenser After The Wash Cycle Is Complete?

    If the detergent remains in the automatic dispenser after the wash cycle is complete: Make sure your washer is running with sufficient water pressure. Make sure the Detergent Selector dial is in the upper position when using granular detergent. Make sure the washer is level. [FAQs]

  • How Can I Remove The Odor From My Washing Machine?

    Listed below are a few suggestions to keep your washer odor free: Do not over load your washer. An overloaded washer does not remove the proper amount of moisture from the clothes. The excess moisture remains in the bottom of the drum and this can cause an odor. In general, your washer is [FAQs]

  • What Is Steam Wash?

    The Steam Wash function injects steam directly into the laundry in the wash tub. Steam injection increases the wash temperature, enhances the soak effect, and improves the washer's performance. [FAQs]

  • Does My Washer Have A Soak Cycle?

    Front load washers do not usually have a soak cycle because they do not use as much water as top loading models. Samsung washers are no exception. This being said, there is a Rinse and Spin cycle that you can choose instead of a soak cycle. [FAQs]

  • Washer Fills With The Wrong Temperature Water

    If your washing machine's water is cold when it's supposed to be warm, or vice versa, check the following: Make sure both faucets from the home's water source are turned on fully. Make sure the temperature selection is correct. Make sure the hoses are connected to the correct faucets. [FAQs]

  • Is Samsung Running Any Sales Or Promotions On Washers And Dryers?

    On occasion, Samsung will run a promotion and feature it on the website; Such promotions will usually be highlighted on the main home and support pages. Our retail partners do run sales and discounts periodically. You may want to visit their websites, sign up for their online newsletters, and [FAQs]

  • How Long Does the Silver Nano Kit Last?

    Samsung's SilverCare™ system adds silver ions during the wash and rinse cycles to maximize the sanitizing and antibiotic effects. Two plates of 99.9% pure silver, a very effective sanitizing agent, are converted into silver ions through electrolysis and penetrate the laundry. Even in cold water, [FAQs]

  • How Hot Does The Sanitize Cycle Get?

    The sanitize cycle water temperature is 150 degrees. [FAQs]

  • What Is SilverCare™?

    An increased consumer demand for energy-saving products prompted Samsung to develop a system to use silver, widely known for its antibacterial properties, in your washing machine. Pure silver atoms have an electron stripped away by electrolysis during the wash and rinse cycles, which releases up [FAQs]

  • How Tall Are The Pedestals?

    Samsung pedestals are 15 inches tall. [FAQs]

  • Washer Location

    Consider the following before installing your washer: Flooring For best performance, install your washer on a solidly constructed floor. Wood floors may need to be reinforced to minimize vibration and/or unbalanced load situations. Carpeting and soft tile surfaces are contributing factors in [FAQs]

  • Can I Dye Fabric In My Washer?

    It is not recommended that you use front load washing machines for dying fabric. These washers do not use as much water as top load machines, so the dye may not apply evenly. While most dyes do not adhere to the plastics in the washer, leftover dye could stain the washer. Always check with the [FAQs]

  • What Water Pressure Is Required For Samsung Washers?

    To fill your washer correctly in the proper amount of time, the water pressure in your home must be between 20 and 116 psi (pounds per square inch). Water pressure less than 20 psi can cause water valve failure or prevent the water valve from shutting off completely. A fill time limit is built [FAQs]

  • How do I know if the PowerFoam is working on my washing machine?

    The following models have PowerFoam: WF431, WF461, WF511, and WF520. If you do not have one of these models your unit does not have PowerFoam. If you have a model that has PowerFoam and feel that it is not working properly: Remove any clothing from the washing machine. Run either a Heavy [FAQs]

  • How To Level Your Washer

    An unlevel washer can lead to excess vibrations, bad odors, and improperly dispensed detergent. This illustrated instructional video teaches you how to level your washer to avoid these problems.. [How-To Video]

  • How To Clean The Debris Filter On 2009 And Later Front Load Washing Machines (As Well As WF448)

    Warning: If you were running a cycle with hot water temperature settings (including Pure Cycle™ and Sanitize), the water in the washer may be very hot. Allow enough time (1 hour will suffice) for the water to cool, before performing this procedure to avoid possible injury. Important: All [FAQs]

  • What Does A Small, Medium, Or Large Load Of Laundry Look Like In A Front Load Washing Machine?

    A 4.0 Cubic Foot washer can hold 23, 24 x 44 bath towels. However, as laundry loads are not typically comprised of items that are the exact same size and weight, it is difficult to offer an exact number of garments that can be placed in the washing machine. Important: It is important to pay [FAQs]

  • Looking for More?

    Looking for More? The links below will point you in the direction of other helpful information for your product. You will also find new ideas and inspiration to create and connect. Helpful links: SPSN: Product Videos Samsung Simulator: A New Way to Get the Answers You Want Samsung.com: Shop [FAQs]

  • What Does A Small, Medium, Or Large Load Of Laundry Look Like In A Front Load Washing Machine?

    A 4.0 Cubic Foot washer can hold 23, 24 x 44 bath towels. However, as laundry loads are not typically comprised of items that are the exact same size and weight, it is difficult to offer an exact number of garments that can be placed in the washing machine. Important: It is important to pay [FAQs]

  • 3E, 3E1, 3E2, 3E3, 3E4

    The 3E error code represents a motor or hall sensor fault. Service is required. [Troubleshooting Guide]

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