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Description Release Date Language Size (MB) Download File
Trouble Shooting Guide
Apr 10, 2014 ENGLISH, FRENCH, SPANISH 3.73 pdf Email
Installation Guide (ver.1.0)
Aug 9, 2012 ENGLISH, FRENCH, SPANISH 0.89 pdf Email
User Manual (ver.5)
Jan 10, 2014 ENGLISH, FRENCH, SPANISH 16.18 pdf Email

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Showing 26-50 of 183 Matching Results

  • How To Clean The Detergent/Softener Dispensers On The Front Load Washer

    Cleaning the Detergent/Softener Dispensers on the Front Load Washer [How-To Guide]

  • Why Are There Blue Stains On The Laundry?

    If laundry is coming out with bluish colored stains, it suggest the detergent compartment or the fabric softener compartment is being overfilled. When these compartments are overfilled, the detergent or fabric softener will immediately dispense into the wash tub, resulting in stains on the [FAQs]

  • Can I Wash Tennis Shoes Or Sneakers?

    Tennis shoes or sneakers can be washed in your Samsung washer. It is recommended that you wash the tennis shoes or sneakers with a load of towels to prevent a severe unbalance condition during the spin cycle. [FAQs]

  • How Do I Know If I Am Using HE Detergent, And Why Should I Use It?

    You will know you are using High Efficiency (HE) Detergent when you see the HE logo on the detergent container. If there is no HE logo, do not use the detergent in any Samsung washing maching. Just think to yourself, No Logo, No Gogo. And why should you use HE Detergent? First, HE Detergent [FAQs]

  • How To Remove And Prevent Detergent Residue In The Washing Machine

    Residue Causes Odor and is a result of Too Much or the Wrong Type of Detergent, Bleach, and Softener. [How-To Guide]

  • Do I Have To Use HE Detergent?

    High Efficiency detergent is recommended because of it's concentrated cleaning abilities, and low sudsing action. Regular, non-HE detergent, is not recommended because it will hinder the performance of the machine over time. If you have been using non-HE detergent, click here to find out how to [FAQs]

  • Can I Stack My Samsung Washer And Dryer?

    An optional stacking kit that allows the dryer to be stacked on top of the washer can be purchased online at [FAQs]

  • Why Is The Washing Machine Noisey Or Vibrating Excessively?

    Excessive vibration or noise issue are typically the result of improper installation or usage. If the washer is vibrating excessively or is noisey, verify the following: Verify the shipping bolts are removed (Top Loaders Do Not Have Shipping Bolts). Click here for shipping bolt locations and [FAQs]

  • Why Won’t My Washing Machine Start?

    If your washing machine won’t start, try the following: Make sure door is firmly closed. Make sure your washer is plugged in. Make sure the water source faucets are turned on. Make sure to press the Cycle Selector dial to start your washer. Make sure the Child Lock is not activated. For [FAQs]

  • How Much Water Does My Samsung Washer Use Per Cycle?

    Samsung washing machines use 48 liters or 12.68 gallons per cycle. [FAQs]

  • Can The Door Swing Of The Washer Be Reversed?

    The Doors of Samsung washing machines is not reversible. However, all of the dryers doors are. Click here for a How-To Guide on reversing the door swing of the Dryer. [FAQs]

  • Should I Wash Waterproof Material(s) In The Washing Machine?

    Warnings: Do not wash, spin or dry water-proof seats, mats or clothing. Do not wash thick, hard mats even if the washer mark is on the care label. This may result in injury or damage to the washer, walls, floor or clothing, due to abnormal vibrations. Examples of water proof materials that [FAQs]

  • What Is VRT?

    VRT - Vibration Reduction Technology. Samsung's Vibration Reduction Technology uses stainless steel balls in the washer drum bearings which significantly reduce vibration, creating virtually noise-free performance and providing smooth operation at spin speeds up to 1300 revolutions per minute. [FAQs]

  • How To Download The Samsung Smart Washer/Dryer App

    Downloading the Samsung Smart Washer/Dryer App [How-To Guide]

  • Why Is The Washing Machine Leaking Water?

    If the Washing Machine is leaking water: Important: Use high efficiency detergent to prevent over-sudsing. Over-sudsing causes leaks at the bottom of the door, and at the detergent drawer. Verify that the door is firmly closed. Verify that the door seal is clean and free of any damage. [FAQs]

  • Where Can I Find Information About CES?

    The Consumer Electronics Show (CES) is taking place during January 6th - 10th in Las Vegas Nevada and is known as a global consumer electronics and consumer technology tradeshow that introduces new technology and reveals new products each year. Subsequently you may start to receive customer [FAQs]

  • How To Clean The Inlet Water Supply Filters In Samsung Washing Machines

    Cleaning the Inlet Water Supply Filters [How-To Guide]

  • What If Detergent Remains In The Automatic Dispenser After The Wash Cycle Is Complete?

    If the detergent remains in the automatic dispenser after the wash cycle is complete: Make sure your washer is running with sufficient water pressure. Make sure the Detergent Selector dial is in the upper position when using granular detergent. Make sure the washer is level. [FAQs]

  • Why Is There An Nd On The Display Panel Of The Washing Machine?

    If your washer is beeping, and the display is flashing Nd, your machine is showing a no drain condition which is usually related to a backed up drain hose or a clogged debris filter. The drain hose coming from the back of your washing machine should not be inserted more than 6 inches into [FAQs]

  • Why Is There Is No Water Or Not Enough Water In The Washing Machine?

    If there is no water or not enough water in your washing machine, try the following: Turn both faucets on fully. Make sure the door is tightly closed. Make sure your washer is plugged in. Check the fuse or reset the circuit breaker. Press the Cycle Selector dial to start your washer. [FAQs]

  • Why Does The Washer Not Fill With Water Immediately?

    If your washer does not fill with water immediately, it is normal. The tub will aggitate for approximately 2-3 minutes to sense the weight of the load, and then the appropriate amount of water will be added. [FAQs]

  • How Can I Level My Washer?

    Leveling Your Washer To level your washer, follow these steps: Slide your washer into position. Level your washer by turning the leveling leg pads left or right as necessary by hand or by using the wrench included with your washer. When your washer is level, tighten the nuts on the leveling [FAQs]

  • Why Does The Display Say NF And/Or The Washer Will Not Fill With Water?

    The nF error code stands for No Fill. If you have just installed your washer and it will not fill, or the display shows nF, check the following: Make sure the door to the unit is tightly closed. Make sure that both the hot and cold water lines are connected (cold to the cold and hot to [FAQs]

  • How To Verify The Front Load Washer Is Getting Enough Water

    Checking the Water Level in a Front Load Washing Machine [How-To Guide]

  • How Do I Prevent And Eliminate Odors?

    Over time, residue from washer detergent (which is made from animal fats), soil, lime scale, and iron can collect in washing machines. These elements combine with mildew / bacteria and produce foul odors. When you shut your washer door after a cycle without drying out the drum and door gasket, [FAQs]

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