1. Home
  2. /
  3. Support
  4. /
  5. Phones
  6. /
  7. Galaxy Note
  8. /
  9. Galaxy Note II (T-Mobile)
alert
04/08/2016
Google Factory Reset (Device) Protection or FRP learn more
alert
02/17/2016
Samsung Device USB Charging Port Moisture learn more
news
07/13/2016
Samsung’s Latest Galaxy Note Unpacked 2016 learn more

Galaxy Note II

Edit product model

Solutions

Top Solutions

READ MORE
see more solutions

Features & Specs

How do I take Screenshots on my Samsung Galaxy Note® II?

Capture Screenshots Using the S Pen Press and hold the S Pen button. Press and hold the S Pen anywhere on the screen. The screenshot will open automatically, allowing you to crop,...

READ MORE

Features & Specs

How do I use the Direct Call feature on my Samsung Galaxy Note II?

Enable Direct Call You can turn on this feature in the motion settings menu. From the Home screen, touch Menu > Settings > My device > Motion . Touch the slider to turn Motion on ....

READ MORE

Product info

Manual, downloads, specs and register

Galaxy Note II (T-Mobile) edit

Register

Gain access to exclusive offers and perks, apps and services, world-class customer support and more.

register now

Manuals and Legal

SEE MORE

Downloads

SEE MORE

Specs

Galaxy Note II (T-Mobile)

SEE FULL SPECS
Global Download Center
SAMSUNG assumes no responsibility, and shall not be liable, in connection with whether any such products or services will be appropriate, functional or supported for the SAMSUNG products or services available in your country.
Cancel

Troubleshooting guide

Solve the issue yourself with this step-by-step guide to diagnosing and resolving problems with your device.

START THE GUIDE

Community

Browse answers, ask questions and get solutions from other Samsung customers.

Accepted solutions from the Samsung Community.

SideSync / MacOS Issue

I havent been able to use SideSync since the MacOS Sierra update. I tried deleting the app (on the Mac) and reinstalling and it says that the install failed. I understan...

by samblak, Posted on OCT 05 2016 29 Replies | 4120 Views
29 Replies | 4120 Views
Backup password is required after restart instead of fingerprint Note 4

After Note 4 update to android 6.0.1 Marshmallow after restart mobile , it asks for backup password instead of Fingerprint !!!

by Engineer_Yasser, Posted on MAY 22 2016 14 Replies | 4703 Views
14 Replies | 4703 Views
Were is my Marshmallow Update

Hi can I please get a Samsung Experienced Tech or a customer service Person pleaselet me know when my Note Edge on Verizon is getting the Marshmallow Update my model number is SM...

by DHowland87, Posted on APR 30 2016 5 Replies | 6948 Views
5 Replies | 6948 Views
Backup password is required after restart instead of fingerprint

if you restart the Galaxy Note 4 after the update the phone displays unable to use fingerprints after restarting the device. Enter password. The fingerprint feature used to wor...

by suntrace, Posted on APR 23 2016 171 Replies | 17696 Views
171 Replies | 17696 Views
see more solutions

How would you like to contact us?

call us alt 1-800-SAMSUNG (1-800-726-7864)
Mon - Fri : 8AM -12 AM (EST) Sat - Sun : 9AM -11 PM (EST)
24 hour support available for mobile devices

Welcome to Samsung

Sign up & get 10% off

Sign up and get 10% off your first order of $100 or more! Shop Samsung.com to find the best tech at the best prices and recieve news on our latest technology and exclusive offers.*

*Exclusion apply. Order must be a minimumm of $100 or more. Offer valid only for new Samsung.com customers. Must sign up for emails by 11/12/16. Promo code must be used by 11/19.

×
Make shopping even easier.
The easiest way to shop Samsung. Fast checkout, quick support, free standard shipping, and more.
×
The Shop Samsung app
Fast checkout. Easy support. Free standard shipping.
GET
×
The Shop Samsung app
Fast checkout. Easy support. Free standard shipping.
GET