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Galaxy Note II

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Top Solutions

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Display or Screen

What is the Smart Stay Feature on my Samsung Galaxy Note II?

Smart Stay To turn on the Smart stay feature, from the Home screen, touch Menu > Settings > My device > Smart screen . Mark the checkbox next to Smart stay to turn on the feature....


Features & Specs

How do I Use the Best Photo, Best Face, and Beauty Face Features on my Samsung Galaxy Note II?

Best Photo Best photos will continue to be saved to your device's internal memory even if you have installed an optional microSD card and have set the camera to use the microSD...


Display or Screen

What is the Daydream™ Feature, and how do I use it on my Samsung Galaxy Note II?

Using Daydream To turn on Daydream, from the Home screen, touch Menu > Settings > My device > Display > Daydream. Touch the slider to turn Daydream on . Note: Daydream and the desk...


Audio & Sound

How do I Set Alarms on my Samsung Galaxy Note II?

Create an Alarm To create an alarm, touch Apps > Clock > Alarm > Create alarm . Set the options below to the desired settings. Time: Touch the up or down arrows to set the time the...

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Galaxy Note II (US Cellular) edit


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Manuals and Legal





Galaxy Note II (US Cellular)

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SAMSUNG assumes no responsibility, and shall not be liable, in connection with whether any such products or services will be appropriate, functional or supported for the SAMSUNG products or services available in your country.

Interactive guide

An interactive demo that guides you through the features of your device.


Troubleshooting guide

Solve the issue yourself with this step-by-step guide to diagnosing and resolving problems with your device.



Browse answers, ask questions and get solutions from other Samsung customers.

Accepted solutions from the Samsung Community.

Backup password is required after restart instead of fingerprint

if you restart the Galaxy Note 4 after the update the phone displays unable to use fingerprints after restarting the device. Enter password. The fingerprint feature used to wor...

by suntrace, Posted on Apr 23 2016 152 Replies | 17405 Views
152 Replies | 17405 Views
Were is my Marshmallow Update

Hi can I please get a Samsung Experienced Tech or a customer service Person pleaselet me know when my Note Edge on Verizon is getting the Marshmallow Update my model number is SM...

by DHowland87, Posted on Apr 30 2016 5 Replies | 6841 Views
5 Replies | 6841 Views
Backup password is required after restart instead of fingerprint Note 4

After Note 4 update to android 6.0.1 Marshmallow after restart mobile , it asks for backup password instead of Fingerprint !!!

by Engineer_Yasser, Posted on May 22 2016 14 Replies | 4559 Views
14 Replies | 4559 Views
SideSync / MacOS Issue

I havent been able to use SideSync since the MacOS Sierra update. I tried deleting the app (on the Mac) and reinstalling and it says that the install failed. I understan...

by samblak, Posted on Oct 05 2016 29 Replies | 4029 Views
29 Replies | 4029 Views
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