1. Home
  2. /
  3. Support
  4. /
  5. Phones
  6. /
  7. Galaxy S
  8. /
  9. Galaxy S4 (Cricket)
alert
04/08/2016
Google Factory Reset (Device) Protection or FRP learn more
alert
02/17/2016
Samsung Device USB Charging Port Moisture learn more

Galaxy S4

Edit product model

Solutions

Top Solutions

READ MORE
see more solutions

Features & Specs

Which version of the Android™ platform does my Samsung Galaxy S® 4 use?

Update History Version Date Released Information I337ZTUUBOA3 09/01/2015 Android OS Security Enhancements (Stagefright) I337ZTUUBNE2 06/25/2014 Android OS update to KitKat 4.4.2...

READ MORE

Product info

Manual, downloads, specs and register

Galaxy S4 (Cricket) edit

Register

Gain access to exclusive offers and perks, apps and services, world-class customer support and more.

register now

Manuals and Legal

SEE MORE

Downloads

SEE MORE

Specs

Galaxy S4 (Cricket)

SEE FULL SPECS
Global Download Center
SAMSUNG assumes no responsibility, and shall not be liable, in connection with whether any such products or services will be appropriate, functional or supported for the SAMSUNG products or services available in your country.
Cancel

Troubleshooting guide

Solve the issue yourself with this step-by-step guide to diagnosing and resolving problems with your device.

START THE GUIDE

Community

Browse answers, ask questions and get solutions from other Samsung customers.

Accepted solutions from the Samsung Community.

Why do I keep getting 'Screen overlay detected' whenever I try to give a new app permissions?

***HELP*** Whenever I try to give a new app permissions on my S7 Edge I get a popup that says 'Screen overlay detected'. The popup states: 'To change this permission setting you...

by halloweenspook, Posted on JUL 27 2016 168 Replies | 184585 Views
168 Replies | 184585 Views
s7 edge rear camera glass broken

i just realixed that the glass ther protrudes on the rear camera of the s7 edge is shattered in a perfect circle around the lens. The phone has a military grade case, and has nev...

by emiliojr11, Posted on APR 20 2016 219 Replies | 81821 Views
219 Replies | 81821 Views
Galaxy S7 Edge Fingerprint scanner no longer working

I LOVED the fingerprint scanner on my S7 Edge until about five days ago when it stopped recognizing my fingerprints. Does anyone else have this problem? Things i've tried: ...

by eschurr, Posted on APR 18 2016 74 Replies | 57737 Views
74 Replies | 57737 Views
Samsung galaxy s7 edge sound distortion

I can hear a distortion like crackling coming from the speaker, and it happens randomly when I play music, videos, or gaming.

by Sertach17, Posted on APR 10 2016 96 Replies | 66161 Views
96 Replies | 66161 Views
see more solutions

How would you like to contact us?

call us alt 1-800-SAMSUNG (1-800-726-7864)
Mon - Fri : 8AM -12 AM (EST) Sat - Sun : 9AM -11 PM (EST)
24 hour support available for mobile devices
  • Social Support

    Contact us on Twitter or Facebook and we'll reply with an answer to your question or issue.

  • Ask the Community

    Browse answers, ask questions and get solutions from other Samsung customers.

  • Chat with us

    Live Chat support with a Samsung product expert.

  • Send us an Email

    We’ll respond within 24 hours of your request.

Welcome to Samsung

Sign up & get 10% off

Sign up and get 10% off your first order of $100 or more! Shop Samsung.com to find the best tech at the best prices and recieve news on our latest technology and exclusive offers.*

*Exclusion apply. Order must be a minimumm of $100 or more. Offer valid only for new Samsung.com customers. Must sign up for emails by 11/12/16. Promo code must be used by 11/19.

×
Make shopping even easier.
The easiest way to shop Samsung. Fast checkout, quick support, free standard shipping, and more.
×
The Shop Samsung app
Fast checkout. Easy support. Free standard shipping.
GET
×
The Shop Samsung app
Fast checkout. Easy support. Free standard shipping.
GET