Exchange ActiveSync^® Email Setup

You will need the following information to set up ActiveSync^®:

• Email Address
• Username
• Password
• Domain Name
• Server Address

Add ActiveSync Account

1. From the Home screen, touch Applications > Settings > Accounts and sync > Add account > Microsoft Exchange ActiveSync.
   
2. Enter your email address in the first box, then touch the Password box and enter your password.
3. Mark the Send email from this account by default (available only if you have already added another email account, such as a POP or IMAP account), if you desire to set this account as your default email account, and touch Next.
   
4. Your device will attempt to automatically find the additional details needed to set up your account. If it cannot automatically find the additional details needed, you will see the following screen. Enter your Domain name (if applicable). Verify your User name and Password are correct, and mark the Accept all SSL certificates if your server requires this, and touch Next.
   
5. Your device will attempt again to set up your additional settings automatically. If it cannot set up the additional details, you will see a message that says Setup could not finish. Touch Edit details to enter the additional information manually.
   
6. Touch the Exchange server box and edit the Exchange server name if necessary. Mark any additional options your Exchange server may require, and touch Next.
   
   
7. Review the Activation screen. Uncheck the Always show option if you do not want to see this message again when setting up an ActiveSync account, and touch OK.
   
8. The Account options screen allows you to select the following ActiveSync options:
   • Peak schedule: Choose how often your device should connect to the Exchange server to get email during peak business hours. Choose Push to have email delivered to your device as soon as it arrives on the server.
   • Off-peak schedule: Choose how often your device should connect to the Exchange server to get email during off-peak business hours. Choose Push to have email delivered to your device as soon as it arrives on the server.
   • Period to sync email: Choose the time period your device should keep in sync.
   • Emails retrieval size: Set an email size limit. Your device will download only the headers for emails that exceed this limit. When you open the message, you will be able to download the entire message.
   • Period to sync Calendar: Choose the time period your device should keep in sync.
   • Send email from this account by default: Mark this option to send all new email messages from this account by default.
   • Notify me when email arrives: Mark this option to have your device notify you of new email messages.
   • Sync Email: Mark this option to synchronize your email to your device.
   • Sync contacts: Mark this option to synchronize your contacts to your device.
   • Sync calendar: Mark this option to synchronize your calendar to your device.
   • Sync task: Mark this option to synchronize your tasks to your device.
9. Touch Next.
   
10. Enter a name for the account. This will help you easily identify this account if you add other email accounts to your device. Then touch Done.
    
11. You will be taken back to the Add account screen. If you have additional accounts, you may add them now; if not, touch the Back key to return to the Accounts and sync screen.

Note: If you do not know the above information, please contact your company's IT department or contact your email service provider.

Edit Email Account Settings

1. Touch Applications > Email .
2. Touch the Menu key > Settings.
3. Touch your ActiveSync account name in the list.
   

   

   • General preferences:
     • Display after deleting message: Select the screen shown after you delete a message.
     • Message preview line: Select from None, 1 line, 2 lines, or 3 lines.
     • Email header: Select the title the email app will show in the message list. Choose from Subject or Sender.
     • Split view mode: This option allows you to see a list of messages on the left while reading a message in the pane on the right.
   • Account Settings:
     • Account name: Displays the account display name.
     • Add Signature: When turned on, your device will automatically add the signature to all outgoing messages for this account. Touch Signature to edit the signature that will be sent.
     • Default account: Assign this account as the default account used for outgoing emails.
     • Always Cc/Bcc myself: Include your email address in either the Cc or Bcc recipient field.
     • Forward with files: Allows you to maintain any attachments while forwarding a message.
     • Period to sync email: Defines the sync range your device should receive and keep messages for.
     • Empty server trash: Delete your email account's server trash remotely.
     • Sync schedule: Allows you to define your email sync schedule.
     • Out-of-office settings: Set your account to send out-of-office auto-replies.
     • Size to retrieve emails: Define the incoming email size your device is allowed to automatically download. Emails that exceed the size limit will have only their headers downloaded. You will be able to manually download the message when you open it.
     • Period to sync Calendar: Defines the period for your device to sync calendar events.
     • Security options: Display a list of your current email account security policies.
     • In case of Sync conflict: Define what your device should do if a synchronization conflict occurs.
     • Auto resend times: Select the number of times your device should try to send an email if it fails the first time.
     • Email notifications: Checking this box will cause an email notification icon to appear within the Notification Panel and the status bar when a new message for this account is received.
     • Select ringtone: Assigns a custom ringtone to be played when this account receives new messages.
     • Vibrate: Defines when a vibration should be used upon receiving a new message for this account.
     • Exchange server settings: Adjusts the incoming email server details.
     • Sync email: Turn on email synchronization.
     • Sync contacts: Turn on contacts synchronization.
     • Sync Calendar: Turn on calendar synchronization.
     • Sync task: Turn on task synchronization.

Synchronizing Your Microsoft Exchange ActiveSync Account

You can adjust your Exchange ActiveSync account settings to change the content synchronized to your device.

1. From the Home screen, touch Applications > Settings > Accounts and sync.
2. Touch the Microsoft Exchange ActiveSync account to view and edit your account's settings.
   
3. Mark or unmark the content you want to synchronize. A green check mark indicates the content will be synchronized.
   

Adding Microsoft Exchange ActiveSync Email Accounts

1. From the Home screen, touch Applications > Settings > Accounts and sync.
2. Touch Add account > Microsoft Exchange ActiveSync.
   
3. Follow the on-screen prompts to add another Microsoft Exchange ActiveSync email.

Delete an Email Account

1. From the Home screen, touch Applications > Settings > Accounts and sync.
2. Touch the Microsoft Exchange ActiveSync email account you want to delete.
   
3. Touch Remove account.
   
4. Review the warning messages and touch Remove account again.
   
   Warning! Removing this account will delete all of its messages, contacts, and other data from the mobile device.