Welcome to the
! Please enjoy our special offers for you
SPECIAL OFFERS
  1. Home
    2. /
  2. A Screen Overlay error appears on Samsung phone or tablet
Screen Overlay appearing on Samsung phone

A Screen Overlay error appears on Samsung phone or tablet

Screen Overlay appearing on Samsung phone

Screen Overlay is a function that allows apps to appear on the top of other apps. For example, some messaging apps may cause a chat bubble to appear in front of an open app, such as a browser.

Related Content
Galaxy phone is unable to make or receive calls
Galaxy phone is unable to make or receive calls
If you are unable to make calls from your phone, there could be a problem with your phone's SIM card, damage to your phone, or an issue with your account or carrier. Follow the steps below to solve the problem.
 Samsung phone has poor signal and cannot use data or make calls
Samsung phone has poor signal and cannot use data or make calls
If your Galaxy phone is experiencing low signal, or even no signal at all, you may be unable to connect to the internet, and it's ability make or receive phone calls may be limited.
 Unable to backup device to Samsung Cloud
Unable to backup device to Samsung Cloud
Samsung Cloud lets you sync and back up data from certain apps, like Samsung Notes, Calendar, and Reminders. If you are receiving error messages that syncing has failed, there are a few things you can check, such as your battery percentage, to fix the issue.
 Trouble signing in to Samsung account
Trouble signing in to Samsung account
Samsung accounts now require two-step verification which adds extra security steps when you need to sign in. This helps make your account more secure, but it does make signing in a little more complicated. If you are having trouble logging in to your Samsung account, just follow this guide for an easy fix.
 Galaxy phone or tablet's photos have dark or colored spots
Galaxy phone or tablet's photos have dark or colored spots
If the photos you took on your phone are marred by random dark, black, pink, or other colored spots, there may be a problem with the Camera app. This is most often caused by a software issue rather than a fault with the actual screen or camera.
Was this content helpful?
We're here for you

Contact Samsung Support

Contact us online through chat and get support from an expert on your computer, mobile device or tablet. Support is also available on your mobile device through the Samsung Members App.
Get support
Contact
samsung logo action minus
Contact us
We're here for you.
samsung logo action minus
Call or Text Us Give us a call
How can we help you?
1-800-SAMSUNG 1-800-SAMSUNG
1-800-726-7864 1-800-726-7864
  • Mobile 8 AM - 12 AM EST 7 days a week
  • Home Electronics & Appliance 8 AM - 12 AM EST 7 days a week
  • IT/Computing 8 AM - 9 PM EST 7 days a week
  • Text Support 24 hours a day 7 Days a Week
Fast, easy checkout with Shop Samsung App
Easy sign-in, Samsung Pay, notifications, and more!
Get the app
Or continue shopping on Samsung.com
×
The Shop Samsung app
Free standard shipping, exclusive offers and financing options.
GET
×
The Shop Samsung app
Free standard shipping, exclusive offers and financing options.
GET
×

You Are About To Be Redirected To Investor Relations Information for U.S.

Thank you for visiting Samsung U.S. Investor Relations. You will be redirected via a new browser window to the Samsung Global website for U.S. investor relations information.
CANCEL
CONTINUE
×

Redirect Notification

As of Nov. 1, 2017, the Samsung Electronics Co., Ltd. printer business and its related affiliates were transferred to HP Inc.

For more information, please visit HP's website: http://www.hp.com/go/samsung


Select CONTINUE to visit HP's website.

CANCEL
CONTINUE
flag
Go to site