No, low, or poor audio quality on Samsung earbuds

If your Galaxy Buds, Galaxy Buds+, Galaxy Buds Live, Galaxy Buds Pro, or Gear IconX earbuds have no or low volume and poor sound quality on one or both buds, there may be a couple reasons why. You might be wearing the earbuds incorrectly, or the buds could have accumulated dust or debris. Additionally, the audio quality could be affected by outdated software, a low battery, and several other things.

Listen to music on your Samsung earbuds

Play music from your Galaxy Buds Note: On iOS devices, you can connect your earbuds to the Buds app instead of the Galaxy Wearable app. The Galaxy Buds, Galaxy Buds2, Galaxy Buds2 Pro, and Galaxy Buds Pro are not compatible with the iOS Buds app and can only be connected directly through Bluetooth. Once your earbuds are set up, you can stream music

How to clean your Samsung earbuds

Clean your Galaxy Buds Before wearing your Galaxy Buds, be sure to clean and dry the inside of each ear thoroughly. You should only wear the earbuds in dry conditions, and they should be clean before placing them in the charging case. Carefully slide the rubber earbud tip from around the speaker. To prevent damage, do not use force to detach the ea

Software updates for Samsung earbuds

Software updating tips To ensure your software updates run smoothly, there are a few things you can do on your phone, tablet, or computer. If you have a Galaxy phone, first connect your Galaxy Buds series earbuds or Gear IconX earbuds to the Galaxy Wearable app on your phone or tablet, or on the PC manager software in order to check for updates. No

Galaxy Buds keep disconnecting from phone

If your Galaxy Buds, Galaxy Buds+, Galaxy Buds Live, or Galaxy Buds Pro disconnect from your phone often, it may be due to a poor Bluetooth connection or because you are wearing the earbuds incorrectly. You should check that the earbuds are properly inserted into your ears, that your Bluetooth connection is secure, and that your earbuds' software i

Connection issues with Samsung earbuds

If your phone cannot connect to your Galaxy Bud series earbuds (like the Galaxy Buds2 Pro) or Gear IconX earbuds, getting them to connect again will only take a couple of steps. Performing a restart on the earbuds, resetting the Bluetooth connection, or updating the Galaxy Wearable app will normally fix the issue.

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